Watch is broken when I received product. It's delivered to me with broken.Eventhough I fully winded movework it's not working. 
I strongly want to get money back..not change new product. 
Moreover the case was delivered with broken as well.
I already claim to Fedex about it, but they suggest me to claim for you. Because you packed it not in the box but envelope only.
Please take care of my case quickly. My order # is 5476
Thank you in advance.
BR
Jongwon Choi
 