The quality of the item is not what I expected. It feels and looks much cheaper than the listed price suggests. The wind up is loud and clicky (reminds me of a wind up toy). The ticking of the hands moving is extremely loud. The leather band is very stiff (even for a new watch). Also the website stated that this watch was gold plated stainless steel. However the description inside the manual states it's just stainless steel. I would like to return the item for a full refund. 