The watch is not keeping time.

My name is Niall Moloney. My warranty reference number is TJ006. My watch is a Theorema, Monaco Diamond Watch. My watch is no longer keeping the correct time. There is a rattle from the watch. It looks as if the sliver pendilum is loose. It appears there is something  loose inside the face of the watch itself and that this may be preventing the watch from working properly.

If you need more detail please contact me on email or phone at any time. I have posted the watch today (09 August 2013) therefore it should arrive to you within a week. 

Regards,

Niall