My name is Shanna Jameson, and I’m reaching out regarding items I purchased from you on December 22, 2024. Unfortunately, the watches do not fit my petite wrist, and one of the watch boxes was damaged upon delivery. I checked online again and found a women’s watch that appeared smaller than the ones I originally purchased. Would it be possible to exchange one of my original watches for the silver version of this smaller model? and return the other  I’d also like to request a refund for the remaining balance to my original payment method. 
My order number is T76420  The watches are brand new and never worn. Please  exchange with  GM-123-7 
