I bought the watch yesterday in Tirana Airport from your official store, Tuffina. 
The watch stays behind, if I match the hour now, in max 1 hour stays behind with at least 15-20 minutes. This is unbelievable that a brand new watch bought from an official store to have this claim. How this watch passed your final tests and reached out the store?

Please advise as soon as possible. The watch is brand new.

Mihai Petcu
 40751 132 005
mihai.petcu@kars.com.ro