As stated within my complaint on the first day my partner wore this watch the strap became separated from the watch itself causing it to fall from his wrist hitting the ground. Before this the watch was in perfect working condition however it will not work now and we believe the fall has caused this. We would be more than happy with it being repaired however are extremely anxious it could happen again as there was no strain or aggressive action to cause this to happen and feel it could very easily come unattached again. 
Kind regards madelaine burkinheath 