Was running 15 minutes fast each week and then stopped completely.  Sent back for repair (at our cost) and eventually received it back - but it was then running 4 to 5 minutes fast each day.  At this point you promised to replace the watch, but still wanted the faulty watch returning.  I returned the watch again (at our cost again) and my son had to pay £35 for a new battery for his old watch as he could not managed without a watch.  You kept the watch for some time and then returned the old watch again instead of the promised replacement, and the old watch was not working at all.  Please now send the promised replacement watch.