February 22, 2021

I have been wearing it without problem. When I saw it wasn’t giving the right time I adjusted it and it stopped again. Now I can charge it as much as I want and nothing happens.


February 24, 2021

Tufina said:
Was the watch dropped or bumped recently?
Have you tried to manually wind it 28-30 rotations or to shake it with solid motion in the palm of your hand 10 times to give it a strong kickstart?
If not worn for a long time this type of model can go idle.

I answered:
No drop nor bump. I wear the watch daily so I don’t give it the time to stop. 
I have already tried to wind it more than 30 rotations as well as shaking it. 

February 28, 2021
Tufina sent me the steps to follow to proceed for the return for warranty service.
Given the fact that I was going to get engaged I decided to wait a little bit before sending the watch back because I wanted it on the pictures.
Now that I am engaged I am ready to move ahead and proceed with the repair.

During the past months I have been wearing the watch daily and I am surprise to tell you that after a few day wearing it without paying attention to it it starts working again.
However it never last long, after a few days it stops again.
I have been trying to analyse its behavior since then and I can confirm that sometimes it stops working and all of the suddent it will work again until it stops one more time, etc.
When I take off the watch and look at the mechanism from the back while I wind it I see that the "weight" (movable part that turns) does not move freely. Sometimes I can wind the watch a few loops and this part of the watch stays still. And all of the suddent it will pass the "hard point" and starts to move again.
