{G-Card - #T10646}
Since I've received my order at 03 April 2019 there was no problem with my Tufina Pioneer Barbados GM 509. But after several months I've got problem with my Barbados GM-509. The problem was my watch did not operate eventhough I shook it for more than 3 times. sometimes my watch could operate after I shook 28 til 30 times but next several hours stop operating. Also the display got fogging.

For you information
I ordered Pioneer Barbados GM-509-8 with strap stainless steel (black) but actual I received GM-509-4. I have made a complaint and your staff has sent metallic band (black stainless steel strap). I've tried to install the metallic strap but not success help me to install metallic band to my watch while you repair the failure
the strap/metallic band will be sent to you together with my watch.
Thank you for your kind attention

Warm regards

MULYADI SALIM ENDANG