[My order number is T38135-The stem broke inside the watch. Please replace/ repair accordingly.]

I owned the watch for about 2 months. I tried to adjust the time because the watch stopped from not being worn. When I pulled the stem to adjust the time, the stem became locked, and would not rotate. I set it to its original position and tried again, but instead of moving the outward position, the stem shot out of the watch.

The watch has been handled carefully and properly the whole time I have owned it, and was not dropped or banged.