HI, I got this watch on my birthday as a gift from my Girlfriend, she bought this watch on the 20/10/12. I wore this watch only 10 - 15 times within 3 months, and one day suddenly wind crown came out. i was very shocked as you can see that there is no damage on the watch. I sent an e-mail to your company on the 18/02/13 regarding this and got reply back on the 19/02/13 stating that i have to fill this form and send the watch back. I am sending my watch by register post and please make sure once it gets fixed and send it back by registered post. Please fix the "WIND CROWN"  