[OHNE G-Nachweis → beiliegende Kate ist für eine 101-5 vom Juli 2018... G-Foto nachgereicht]
Hello, I enjoy the watch. About 6 weeks ago I stopped being able to wind the watch so that it will keep time. The winder will not turn when it's pushed all the way so that it can be would. There is no physical damage to the watch. I would like to get this fixed as I did pay a good chunk of change for the watch and am considering purchasing more from your company in the future. It is important to have a good warranty on a watch and that helps justify the price point. Please help me! Feel free to give me a call at 780-882-7413 on my cell or reply via email to jcunningham2016@live.com. Please be advised that I have had to have a conversation with your facebook messenger reps to get this far. For some reason I was not getting emails that your claims department was sending. I have also sent a fb messenger video to Theorema displaying the issue with the watch. The watch was purchased from tufinawatches.com and the four digit order number I received is #5541.