INSERT INTO `watch` (`watchid`, `orderid`, `customer_id`, `receiptuser_id`, `altereduser_id`, `model`, `dateofreceipt`, `dateofinvoice`, `warranty`, `case`, `dial`, `brand`, `defectdescription`, `repairinfo`, `repairprice`, `dateofdispatch`, `dateoffinished`, `inprocess`, `control`, `waiting`, `finished`, `unfinished`, `defect`, `fetched`, `received_client`, `received_client_date`, `sent_repair_de`, `sent_repair_de_date`, `sent_shop_usa`, `sent_shop_usa_date`, `entrance`, `conveyed`, `conveyeddate`, `uip`, `uhost`, `week`, `sendnr`, `notes`) VALUES
(13155, 'T58624', 10234, 999999999, 0, '505-Florida', '2024-02-07', '2023-11-28', '2022-12-20', 'gold', 'white', 'Pionier', 'Hello all\nThank you for the elegant and beautiful watch that I bought from you a year ago\nGM 505-7 model\nDate: 12-20-2022\nThere are two problems with the watch. The first problem relates to the daily date counter. The second problem relates to the month counter hand\nThe problem with the day counter is that the sequence of days is incorrect, after the ninth day, the nineteenth day, and the twenty-ninth day, as after the ninth day it is followed by two zeros, the nineteenth day is followed by ten, and the twenty-ninth day is followed by twenty, thirty-one, and thirty-two.\nThe second problem is that the hand of the month counter suddenly fell off\nNote that the first problem is not recent, but rather since I received the watch in the mail a year ago, and the second problem occurred recently.\nI would like to fix the problem, noting that the warranty is for two years\nthank you all', 'new Movement replace . ', '0', '2024-02-07', '2024-02-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-09', '96.55.51.56', 'S010658963061bf52.vs.shawcable.net', '2023-11-28', 'L E 5 1 0 1 3 8 4 1 3 D E', NULL),
(13156, 'T53241', 10235, 999999999, 0, '505-Florida', '2023-12-28', '2023-11-28', '2022-06-27', 'black', 'black', 'Pionier', 'watch has stopped working again, please repair.\nI\'m happy to send money so you can put in better parts so this does not happen again', 'movement oiled. work perfect', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '1.159.69.74', 'cpe-1-159-69-74.vb12.vic.asp.telstra.net', '2023-11-28', 'LE510138237DE', NULL),
(13157, 'T65809', 10236, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-11-28', '2023-11-20', 'gold', 'blue', 'Theorema', 'My order number is #T65809. The watches are brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '72.202.129.100', 'ip72-202-129-100.ks.ks.cox.net', '2023-11-28', '--', NULL),
(13158, 'T65809', 10236, 999999999, 0, '112-Madrid', '1970-01-01', '2023-11-28', '2023-11-20', 'gold', 'gold', 'Theorema', 'My order number is #T65809. The watches are brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '72.202.129.100', 'ip72-202-129-100.ks.ks.cox.net', '2023-11-28', '--', NULL),
(13159, 'T61553', 10237, 999999999, 0, '101-Casablanca GM', '2023-12-28', '2023-11-29', '2023-05-03', 'bicolor gold', 'blue', 'Theorema', 'The gears and dials are not straight. It looksas if its bent/ Cracked', 'hands repair. falling down', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '174.44.180.103', 'ool-ae2cb467.dyn.optonline.net', '2023-11-29', 'LE510138170DE', NULL),
(13160, 'T65838', 10238, 999999999, 0, '7002-Chicago', '1970-01-01', '2023-11-29', '2023-11-20', 'black', 'black', 'Pionier', 'T65838- The watch is not what I expected.\nPlease refund \nThanks ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '118.208.126.125', '118-208-126-125.tpgi.com.au', '2023-11-29', '--', NULL),
(13161, '', 9541, 999999999, 0, '3001-Paragon', '2024-05-18', '2023-11-29', '2021-05-07', 'gold', 'white', 'Theorema', 'No longer winds automatically.\nWhen wound by hand, it also stops working within 2 days\nIt was also returned for repair at the beginning of this year for the same complaint,RMA-No 12442', 'He has left a very bad review on Trustpilot please replace the mechanism so we can try to ask him to remove it.\n\nNothing found at several inspections, testing::\nTEST START: May 18, 2024, 15:19\nTEST END: May 31,2024 11:19\n\nNew movement 10.06.2024', '0', '2024-05-31', '2024-05-31', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-06-10', '80.60.43.209', '80-60-43-209.fixed.kpn.net', '2023-11-29', '1Z8VF459DK62658934', NULL),
(13162, 'T63651', 10239, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2023-11-29', '2023-07-31', 'gold', 'blue', 'Theorema', 'Watch has wildly inconsistent performance.  Often stops at less - sometimes much less - than 24 hours.  Watch has been very carefully wound until stem won\'t rotate any more.  I know it was completely wound.  I would like very, very much to pay the $180 upgrade to get a Florida Diamonds; rather than get this watch back.  I did not understand when I bought the Buenos Aires that a mechanical watch and an automatic watch are not the same thing.  I thought they were different terms for the same thing.  This is my fault - but I would appreciate so much - if you would let me trade-up to an automatic watch.  My preference would be the Florida Diamonds.  Thank you in advance for your strongest consideration.  Mark Petty.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '98.226.105.98', 'c-98-226-105-98.hsd1.il.comcast.net', '2023-11-29', '--', NULL),
(13163, '', 10240, 999999999, 0, '101-Casablanca GM', '2023-12-28', '2023-11-29', '2013-11-01', 'silver', 'white', 'Theorema', 'The watch is out of warranty\n\nThe stem doesn\'t pull out and the winding action moves the hands of the watch as though setting the time. Please repair accordingly.\n\nThe after-market wristband had come off while I was wearing it, and the watch landed hard on a marble floor -- knocking some of the face off.  I took it to a local jeweler to repair.  he fixed the face of the watch, but then I noticed the above defect regarding the stem.  I\'m not sure if it was the result of the impact or the result of the jeweler\'s attempted repair.  Either way, here we are.', 'winding gears repair\nbalance wheel repair', '0', '2024-02-08', '2024-02-08', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-15', '73.182.66.172', 'c-73-182-66-172.hsd1.ga.comcast.net', '2023-11-29', 'LE510138648DE', NULL),
(13164, 'T66289', 10241, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-11-30', '2023-11-30', 'black', 'black', 'Theorema', 'Looks different than depicted in photos once seen in person', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '65.217.204.196', '65.217.204.196', '2023-11-30', '--', NULL),
(13165, 'rma12888', 10242, 999999999, 0, '1002-Monaco', '2023-12-28', '2023-11-30', '2023-09-06', 'silver', 'blue', 'Theorema', ' RMA12888.THIS IS THE 3RD TIME I HAVE RETURNED THE WATCH,THIS TIME THE DATE HAND DOES NOT MOVE AT ALL.PLEASE REPAIR IT AND PACK THE WATCH VERY CAREFULLY TO AVOID ISSUES DURING TRANSPORTATION.', 'Kalendar repair', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '109.145.245.128', 'host109-145-245-128.range109-145.btcentralplus.com', '2023-11-30', 'LE510138118DE', NULL),
(13166, 'T63979', 10243, 999999999, 0, '101-Casablanca GM', '2023-12-28', '2023-11-30', '2023-08-11', 'gold', 'white', 'Theorema', 'I fully winded and stops in the next minutes or hours, it doesn\'t retain the winding.', 'hands repair', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '47.147.113.164', '47.147.113.164', '2023-11-30', 'LE510138210DE', NULL),
(13167, 'T66133', 10244, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-11-30', '2023-11-30', 'rose', 'blue', 'Theorema', 'My order number is T66133 The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '104.192.205.196', '104.192.205.196', '2023-11-30', '--', NULL),
(13210, 'T66795', 10283, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-11', '2023-12-10', 'gold', 'black', 'Theorema', 'Casablanca Theorema - GM-101-3 | Gold | Made in Germany mechanical watch × 1\nSorry my husband did not want this. I did not open the package. Left everything in the box. I tried to cancel but watch already left for shipment. Thank you, ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '74.104.124.77', 'pool-74-104-124-77.bstnma.fios.verizon.net', '2023-12-11', '--', NULL),
(13169, 'T66109', 10246, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-01', '2023-12-01', 'silver', 'yellow', 'Theorema', 'My order number is T66109.  The watch is brand new and never worn. Please  exchange with GM-101-8', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '173.52.215.166', 'pool-173-52-215-166.nycmny.fios.verizon.net', '2023-12-01', '--', NULL),
(13170, 'T65758', 10247, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-01', '1970-01-01', 'silver', 'blue', 'Theorema', 'Too heavy and uncomfortable. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '76.98.77.88', 'c-76-98-77-88.hsd1.pa.comcast.net', '2023-12-01', '--', NULL),
(13171, '', 10248, 999999999, 0, '105-Panthos GM', '2023-12-11', '2023-12-02', '2013-02-10', 'gold', 'white', 'Theorema', 'Broken glass', 'new case\nNew crown\nMovement repair', '0', '2024-02-08', '2024-02-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-03-14', '83.250.204.129', 'c83-250-204-129.bredband.tele2.se', '2023-12-02', '1Z8VF459DK63947254', NULL),
(13172, '', 10249, 999999999, 0, 'Choose option', '1970-01-01', '2023-12-02', '2023-05-09', 'Choose option', 'Choose option', 'Choose option', 'Orologio non funziona piu, ho fatto girare per 20 volte pero sempre non va!', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '84.17.58.224', 'unn-84-17-58-224.cdn77.com', '2023-12-02', '--', NULL),
(13173, '', 10249, 999999999, 0, '519-Milano', '1970-01-01', '2023-12-02', '2023-05-09', 'silver', 'blue', 'Pionier', 'Orologio non funziona piu, ho fatto girare per 20 volte pero sempre non funziona.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '84.17.58.224', 'unn-84-17-58-224.cdn77.com', '2023-12-02', '--', NULL),
(13174, 'T66071', 10250, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-02', '1970-01-01', 'silver', 'blue', 'Theorema', 'My order number is T66071-The watches are too big. The Sahara and Casablanca watches have too large of a face for me since I am a female. I thought I could pull them off but not quite. The watches are brand new and never worn. Please refund in full for the two watches. I am keeping the Madame Butterfly watch - I absolutely love it!', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '24.143.168.186', 'd24-143-168-186.static.comm.cgocable.net', '2023-12-02', '--', NULL),
(13175, 'Order #T66151', 10251, 999999999, 0, '121-St Petersburg', '1970-01-01', '2023-12-03', '1970-01-01', 'black', 'black', 'Theorema', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '68.111.242.145', 'ip68-111-242-145.sd.sd.cox.net', '2023-12-03', '--', NULL),
(13176, 'Order #T66151', 10251, 999999999, 0, '516-Barcelona', '1970-01-01', '2023-12-03', '1970-01-01', 'black', 'black', 'Pionier', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '68.111.242.145', 'ip68-111-242-145.sd.sd.cox.net', '2023-12-03', '--', NULL),
(13177, '', 10252, 999999999, 0, '519-Milano', '1970-01-01', '2023-12-03', '2023-05-09', 'silver', 'blue', 'Pionier', 'Orologio non funziona ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '87.14.143.202', 'host-87-14-143-202.retail.telecomitalia.it', '2023-12-03', '--', NULL),
(13178, '', 10253, 999999999, 0, '519-Milano', '1970-01-01', '2023-12-03', '2023-05-09', 'silver', 'blue', 'Pionier', 'Orologio non funziona', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '87.14.143.202', 'host-87-14-143-202.retail.telecomitalia.it', '2023-12-03', '--', NULL),
(13179, '', 10254, 999999999, 0, '519-Milano', '1970-01-01', '2023-12-03', '2023-05-09', 'black', 'blue', 'Pionier', 'Orologio non funziona', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '87.14.32.167', 'host-87-14-32-167.retail.telecomitalia.it', '2023-12-03', '--', NULL),
(13180, 'T65984', 10255, 999999999, 0, '3008-Damascus', '2023-12-09', '2023-12-03', '2023-11-23', 'gold', 'black', 'Theorema', 'I like to exchange it for Milano\nPionir/GM-519-2/Blue', '--', '0', '2023-12-10', '1970-01-01', 0, 0, 0, 0, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2023-12-11', '84.107.236.58', '84-107-236-58.cable.dynamic.v4.ziggo.nl', '2023-12-03', '1Z8VF459DK63561545', NULL),
(13181, 'T57214', 10256, 999999999, 0, '101-Casablanca GM', '2023-12-14', '2023-12-04', '2022-11-20', 'silver', 'white', 'Theorema', 'Een aantal cijfers en een omhulsel van de secondeteller op mijn wijzerplaat zijn los gelaten. De cijfers en omhulsel zitten nu los door mijn horloge heen en hierdoor zitten mijn wijzers vast (Nederlands). \n\nA number of numbers and a casing of the seconds counter on my dial have come loose. The numbers and casing are now loose through my watch and this causes my hands to be stuck (English).', 'falling down. dial replace it with a new one', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '77.164.203.228', '77-164-203-228.fixed.kpn.net', '2023-12-04', 'LE510138206DE', NULL),
(13182, 'T66308', 10257, 999999999, 0, '7001-Havana', '2023-12-09', '2023-12-04', '1970-01-01', 'black', 'white', 'Pionier', 'HI.  you sent me a defective watch.  From day one she doesn\'t hold a charge more than a couple of hours when she sits still.  then the calendar doesn\'t work.  I expect you to send me a new watch.  and don\'t fix this.', '--', '0', '2023-12-10', '1970-01-01', 0, 0, 0, 0, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2023-12-11', '2.39.11.75', 'net-2-39-11-75.cust.vodafonedsl.it', '2023-12-04', '1Z8VF459DK61647877', NULL),
(13183, 'T65890', 10258, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-05', '2023-12-01', 'gold', 'yellow', 'Theorema', 'My order number is T65890.  This is not the quality I expected. The watch is brand new and never worn. Please refund.\n\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.59.64.83', '172.59.64.83', '2023-12-05', '--', NULL),
(13184, 'T66229', 10259, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2023-12-05', '2023-11-29', 'black', 'blue', 'Theorema', 'My order number is T66229- The watch is not what I expected. The watch is brand new and never worn. Please refund.]', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '99.157.102.194', '99-157-102-194.lightspeed.tukrga.sbcglobal.net', '2023-12-05', '--', NULL),
(13185, 'GM107-4', 10260, 999999999, 0, '107-Rio', '2024-01-30', '2023-12-05', '2023-09-11', 'black', 'white', 'Theorema', 'My order number is T65495- The hand has fallen off with regular use.. Please replace/ repair accordingly.', 'hand fix it', '0', '2024-02-08', '2024-02-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-09', '45.37.199.124', '045-037-199-124.res.spectrum.com', '2023-12-05', 'LE510138532DE', NULL),
(13186, '#T66269', 10261, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-05', '2023-11-27', 'silver', 'yellow', 'Theorema', 'My order number is T66269- The watch is too big. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '50.47.180.171', '50-47-180-171.evrt.wa.ptr.ziplyfiber.com', '2023-12-05', '--', NULL),
(13187, 'T66124', 10262, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-05', '2023-12-04', '', '', 'Theorema', 'Order was placed and paid for by a minor.  Need to return.  Never worn.  Only opened boxes.  I do not know the refrence number.  There are 3 watches.  All the same design but three different colors.  ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.25.173.140', 'c-73-25-173-140.hsd1.wa.comcast.net', '2023-12-05', '--', NULL),
(13188, 'T66272', 10263, 999999999, 0, 'other', '1970-01-01', '2023-12-05', '2023-12-18', '', '', 'other', 'My order number is T66272- The watch is brand new and never worn. Please  exchange with GM-122-1 ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '47.18.94.51', 'ool-2f125e33.dyn.optonline.net', '2023-12-05', '--', NULL),
(13189, 'T66236', 10264, 999999999, 0, 'Choose option', '1970-01-01', '2023-12-05', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', 'Return', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '166.137.175.6', 'mobile-166-137-175-006.mycingular.net', '2023-12-05', '--', NULL),
(13190, 'T65965', 10233, 999999999, 0, 'Choose option', '2023-12-28', '2023-12-05', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', 'My order number is T65965..The clasp of the crown was loose, tried to fix as per your video...  Please replace/ repair accordingly.]', 'replaced one screw and the crown protector.  ', '0', '2024-01-16', '2023-12-16', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-01-16', '76.170.57.240', '076-170-057-240.res.spectrum.com', '2023-12-05', '1Z8VF459D961683495', NULL),
(13191, '', 10265, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-06', '2023-11-15', 'gold', 'yellow', 'Theorema', 'After the best possible winding it only lasts for 6-7 hours . \nI tried multiple times , never passed 6-7 hours .', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '70.131.34.225', '70-131-34-225.lightspeed.stlsmo.sbcglobal.net', '2023-12-06', '--', NULL),
(13192, 'T66017', 10266, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-06', '2023-11-22', 'rose', 'blue', 'Theorema', 'The watch arrived broken. Brand new never warn please replace.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '72.138.245.189', 'cpe84948c86abd3-cm84948c86abd0.cpe.net.fido.ca', '2023-12-06', '--', NULL),
(13193, 'T-3035', 10267, 999999999, 0, '506-Miami', '2024-01-30', '2023-12-06', '1970-01-01', 'gold', 'blue', 'Pionier', 'THE WATCH HAS STOPPED WORKING AGAIN . PLEASE REPLACE / REPAIR ACCORDINGLY.', 'Repair movement', '0', '2024-02-08', '2024-02-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-09', '2.29.72.121', '2.29.72.121', '2023-12-06', 'LE510138492DE', NULL),
(13194, 'T65890', 10268, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-06', '2023-11-28', 'gold', 'yellow', 'Theorema', 'My order number is T65890.  This is not the quality I expected. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.59.64.238', '172.59.64.238', '2023-12-06', '--', NULL),
(13195, '#T48889', 10269, 999999999, 0, '505-Florida', '2023-12-19', '2023-12-06', '2021-12-21', 'silver', 'black', 'Pionier', 'The order id above is the one which I received when I ordered the watch. I am not sure about the warranty start date. You keep it the last time I sent you the watch for repair. I have absolutely the same problem. My order number is RMA 11657-This is the second time I have returned my watch for repair for the same problem. Please replace the calendar with a brand new one.. I received this order number from your colleague who answered me vie e-mail. \n\nI am writing you regarding a problem with my watch. I have received it on 31.12.2021. \n\nThere is again a problem with setting the dates.  I have worn with around 30-40 times. When I try to fix the dates, the possibilities are:\n02, 03, 04, 05, 06, 07, 08, 09, 00, 11, 12, 13, 14, 15, 16, 17, 18, 19, 10, 21, 22, 23, 24, 25, 26, 27, 28, 29, 20, 31, 32 /in that order/\n\nThis is the second time the watch is with this problem.', 'kalender repair', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '37.63.2.130', '37.63.2.130', '2023-12-06', 'LE510138223DE', NULL),
(13196, '#T60986', 10270, 999999999, 0, '106-Toronto GM', '1970-01-01', '2023-12-06', '2023-04-06', 'silver', 'gold', 'Theorema', 'the watch spring stopped moving and functioning even though the spring was not over charged and it has not received a hit since I bought it, as this is a mechanical defect I want to repair under warranty.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '5.107.5.235', '5.107.5.235', '2023-12-06', '--', NULL),
(13197, '', 10271, 999999999, 0, 'Choose option', '1970-01-01', '2023-12-06', '2023-11-21', 'Choose option', 'Choose option', 'Choose option', 'Doesn’t work my watch ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '142.169.16.125', '142.169.16.125', '2023-12-06', '--', NULL),
(13198, 'T52178', 10272, 999999999, 0, '121-St Petersburg', '1970-01-01', '2023-12-07', '2022-05-16', 'silver', 'blue', 'Theorema', 'LENSE IS CRACKED. NEEDS REPLACEMENT. GLASS SLIVERS MAY BE HINDERING MOVEMENT OF THE GEARS.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '165.225.37.87', '165.225.37.87', '2023-12-07', '--', NULL),
(13199, 'T64992', 10273, 999999999, 0, '116-San Francisco', '1970-01-01', '2023-12-07', '1970-01-01', '', '', 'Theorema', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '75.141.173.233', '075-141-173-233.res.spectrum.com', '2023-12-07', '--', NULL),
(13200, 'P79001-1', 10274, 999999999, 0, '511-New York', '1970-01-01', '2023-12-08', '2022-07-13', 'black', 'white', 'Pionier', 'The month arm has felt down!!', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '5.31.204.118', '5.31.204.118', '2023-12-08', '--', NULL),
(13201, 'P-7001-1', 10274, 999999999, 0, '505-Florida', '1970-01-01', '2023-12-08', '2022-07-13', 'black', 'white', 'Pionier', '[My order number is T53572-The hand of the month has fallen off and it is not working anymore. Please replace/ repair accordingly.]', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '5.31.204.118', '5.31.204.118', '2023-12-08', '--', NULL),
(13202, 'T66248', 10275, 999999999, 0, '101-Casablanca GM', '2023-12-19', '2023-12-08', '2023-12-01', 'bicolor gold', 'yellow', 'Theorema', 'As per email', '--', '0', '1970-01-01', '2023-12-19', 0, 0, 0, 0, 0, 1, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '94.209.210.11', '94-209-210-11.cable.dynamic.v4.ziggo.nl', '2023-12-08', '--', NULL),
(13203, '', 10276, 999999999, 0, '505-Florida', '1970-01-01', '2023-12-08', '2022-02-11', 'black', 'gold', 'Pionier', 'Motorcycle crash led to smashing of front glass and scratched up wrist band. would like if both could be repaired / replaced on warranty.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '86.40.84.238', '86-40-84-238-dynamic.agg2.pal.cld-dbn.eircom.net', '2023-12-08', '--', NULL),
(13204, 'T66722', 10277, 999999999, 0, 'Choose option', '1970-01-01', '2023-12-08', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', 'My order number is T66722-  The watch is brand new and never worn. Please  exchange with GM-550-8', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '65.33.192.4', '065-033-192-004.res.spectrum.com', '2023-12-08', '--', NULL),
(13205, 'T65214', 10278, 999999999, 0, '505-Florida', '1970-01-01', '2023-12-08', '1970-01-01', 'gold', 'white', 'Pionier', 'T65214- I wore the watch once and subsequently purchased 5 more watches to start my collection. When opening the box for the first time I was disappointed in the strap that came with this watch. I must make it clear, I was willing to overlook that but then once I wanted to wear the watch for the second time ...... it would not continue working. I manually wound the piece , shook it gently to get it started but would only run for approximately 15 seconds and then stop. I tried numerous times. I\'ve spoken with Peter about a refund excluding restocking fees\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '170.39.34.228', '170.39.34.228', '2023-12-08', '--', NULL),
(13206, '#', 10279, 999999999, 0, 'Choose option', '1970-01-01', '2023-12-08', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', 'There are no known defects. Returning go an exchange for Buenos Aires GM-114-12/Gold.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '152.117.98.70', '152.117.98.70', '2023-12-08', '--', NULL),
(13207, 'T66279', 10280, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-09', '2023-11-29', 'gold', 'white', 'Theorema', 'My order number is T66279 The watch doesn\'t work even fully wound. The watch is brand new and never worn. Please  Replace With a new watch ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '167.86.179.178', '167.86.179.178', '2023-12-09', '--', NULL),
(13208, 'T 60904', 10281, 999999999, 0, 'other', '2024-02-01', '2023-12-09', '2023-04-03', '', '', 'other', 'My watch when fully wound runs about one hour ahead in 24 hours. Please note that I have a specially long brown leather watch strap which I want to keep. Thank you. John Chipchase 9th December 2023\n\nThe Reference number on my Warranty Card is GM-108-3', 'He also needs some gold screws for the clasp of the Hawaii.\n\nBalance wheel repair', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '82.8.36.67', 'cpc91240-cmbg18-2-0-cust66.5-4.cable.virginm.net', '2023-12-09', 'LE510138311DE', NULL),
(13209, 'Can not find it', 10282, 999999999, 0, '3006-Monaco Diamond', '2023-12-14', '2023-12-09', '2012-08-25', 'silver', 'white', 'Theorema', 'Small parts has gotten loose, like some roman numbers, and metal rings.\nI would like to get an estimate of the cost to repair, and if possible get it fixed or replaced. I really love this watch.\n\n_Keine Garantie mehr-', 'new steam\nbalance wheel repair\n\nNeed the customer a new band because we received just the watch without band ? with strap', '0', '2024-02-08', '2024-02-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-03-05', '94.234.103.137', 'c-5eea6789-74736162.cust.telenor.se', '2023-12-09', '1Z8VF459DK63003148', NULL),
(13211, 'T61745', 10284, 999999999, 0, '519-Milano', '1970-01-01', '2023-12-11', '2023-05-09', 'black', 'blue', 'Pionier', 'L’orologio non funziona! ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '151.82.104.210', '151.82.104.210', '2023-12-11', '--', NULL),
(13212, 'T61745', 10285, 999999999, 0, '519-Milano', '2024-01-09', '2023-12-11', '2023-05-09', 'black', 'blue', 'Pionier', '', 'Movement repair', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '151.84.193.98', '151.84.193.98', '2023-12-11', 'LE510138271DE', NULL),
(13213, 'T65634', 10286, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2023-12-11', '2023-12-11', 'gold', 'blue', 'Theorema', 'As per my conversation returning the second watch. Did not look as elegant as it did online. I would like to exchange it for PIONIER | GM-514-3 | GOLD.\n\nAlso will I be able to applied the coupon that you sent me.\n\nThank you', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '24.38.219.181', 'ool-1826dbb5.dyn.optonline.net', '2023-12-11', '--', NULL),
(13214, 'T66867', 10287, 999999999, 0, '118-Sahara', '1970-01-01', '2023-12-11', '2023-12-08', 'silver', 'white', 'Theorema', 'The watch is brand new. It has not been worn. Please refund. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '69.245.103.117', 'c-69-245-103-117.hsd1.ga.comcast.net', '2023-12-11', '--', NULL),
(13215, 'T66447', 10288, 999999999, 0, 'other', '1970-01-01', '2023-12-11', '2023-12-05', 'silver', 'silvgrey', 'other', 'I don\'t like the watch band. \nAnd the watch is bulky', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '31.201.220.38', '38-220-201-31.ftth.glasoperator.nl', '2023-12-11', '--', NULL),
(13216, 'T66447', 10289, 999999999, 0, 'other', '2023-12-19', '2023-12-11', '2023-12-05', 'silver', 'silvgrey', 'other', 'Order number T66447 I don\'t like the band, it\'s very hard to use.\n\nAnd the watch is bulky.', '--', '0', '1970-01-01', '2023-12-19', 0, 0, 0, 0, 0, 1, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '89.205.136.176', '89.205.136.176', '2023-12-11', '--', NULL),
(13217, 'T65862', 10290, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-12', '2023-11-22', '', '', 'Theorema', 'Went to a business dinner in LA and there was a lot of people around and there was bumping in and shoving through the crowd and i think i bumped into someone pretty hard and the hand on the watch got loose and fell off inside the watch.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '76.53.79.51', '076-053-079-051.inf.spectrum.com', '2023-12-12', '--', NULL),
(13218, ' T66554', 10291, 999999999, 0, '515-Amsterdam', '1970-01-01', '2023-12-12', '1970-01-01', 'black', 'black', 'Pionier', 'Not defective but the watch is larger and heavier than I realized.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '47.35.75.51', '047-035-075-051.res.spectrum.com', '2023-12-12', '--', NULL),
(13219, 'GM-114-6', 10292, 999999999, 0, '114-Buenos Aires', '2023-12-28', '2023-12-13', '2022-02-28', 'silver', 'white', 'Theorema', 'Some of its gears somehow got disassemble! And now I am not able to wind the watch. It stopped working after 2-3 windings with in a month after purchase, but due to my busy schedule and no service centre nearby I didn\'t get time to reach you.', 'Balance wheel repair and dial repair', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '116.71.165.113', '116.71.165.113', '2023-12-13', 'LE510138081DE', NULL),
(13220, 'T66805', 10293, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-13', '2023-12-05', 'gold', 'black', 'Theorema', 'The quality of the item is not what I expected. It feels and looks much cheaper than the listed price suggests. The wind up is loud and clicky (reminds me of a wind up toy). The ticking of the hands moving is extremely loud. The leather band is very stiff (even for a new watch). Also the website stated that this watch was gold plated stainless steel. However the description inside the manual states it\'s just stainless steel. I would like to return the item for a full refund. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '70.15.53.223', '70.15.53.223.res-cmts.sm3.ptd.net', '2023-12-13', '--', NULL),
(13221, '#ORDER #T66977', 10294, 999999999, 0, '112-Madrid', '1970-01-01', '2023-12-14', '2023-12-13', 'black', 'gold', 'Theorema', 'Was never use arrive couple hours ago reach out has soon I open the package ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '97.99.157.49', '097-099-157-049.res.spectrum.com', '2023-12-14', '--', NULL),
(13222, 'T66977', 10295, 999999999, 0, '112-Madrid', '1970-01-01', '2023-12-14', '2023-12-13', 'black', 'gold', 'Theorema', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '97.99.157.49', '097-099-157-049.res.spectrum.com', '2023-12-14', '--', NULL),
(13223, 'T66918', 10296, 999999999, 0, 'Choose option', '1970-01-01', '2023-12-14', '2023-12-02', 'Choose option', 'Choose option', 'Choose option', 'Watch doesn’t work', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.56.53.65', '172.56.53.65', '2023-12-14', '--', NULL),
(13224, '#t66918', 10297, 999999999, 0, '118-Sahara', '1970-01-01', '2023-12-15', '1970-01-01', 'gold', 'black', 'Theorema', ' Don’t run ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.232.227.11', 'c-73-232-227-11.hsd1.tx.comcast.net', '2023-12-15', '--', NULL),
(13225, 'T66742', 10298, 999999999, 0, '106-Toronto GM', '1970-01-01', '2023-12-15', '2023-12-11', '', '', 'Theorema', 'The hands are not aligned. The watch doesn\'t work properly. The watch is brand new and never worn. Please replace.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '91.245.254.194', '91.245.254.194', '2023-12-15', '--', NULL),
(13226, '#t66918', 10299, 999999999, 0, '118-Sahara', '1970-01-01', '2023-12-15', '1970-01-01', 'gold', 'black', 'Theorema', 'Don’t run ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.56.52.247', '172.56.52.247', '2023-12-15', '--', NULL),
(13227, 'T66955', 10300, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2023-12-16', '2023-12-11', 'gold', 'black', 'Theorema', 'The watch is too big for me. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '65.32.255.22', '065-032-255-022.inf.spectrum.com', '2023-12-16', '--', NULL),
(13228, 'T64410', 10301, 999999999, 0, '505-Florida', '2023-12-28', '2023-12-18', '2023-09-04', 'gold', 'white', 'Pionier', '', 'movement oiled and balance wheel repair', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '76.154.159.211', 'c-76-154-159-211.hsd1.co.comcast.net', '2023-12-18', 'LE510138197DE', NULL),
(13229, 'T67067', 10302, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-18', '2023-12-12', 'black', 'yellow', 'Theorema', 'No deffects', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '67.10.52.119', '067-010-052-119.res.spectrum.com', '2023-12-18', '--', NULL),
(13230, 'T67067', 10303, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-18', '2023-12-12', 'black', 'yellow', 'Theorema', 'No deffects brand new watch didn’t like it want a refund', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.56.90.130', '172.56.90.130', '2023-12-18', '--', NULL),
(13231, 'T58357-I ', 9550, 999999999, 0, '101-Casablanca GM', '2024-01-30', '2023-12-18', '2022-12-30', 'black', 'white', 'Theorema', 'My order number is T58357-I have the same issue as previously, the watch is fully wound but doesn\'t work. Please replace the whole movement', 'balance wheel repair', '0', '2024-02-08', '2024-02-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-09', '198.53.170.28', 'd198-53-170-28.abhsia.telus.net', '2023-12-18', 'LE510138550DE', NULL),
(13232, 'T64189', 10304, 999999999, 0, '101-Casablanca GM', '2024-01-30', '2023-12-18', '2023-08-21', 'gold', 'black', 'Theorema', 'watch not working anymore at all\n\npieces inside have fallen\n\na part just besides the 1 o’clock mark seems to have expanded, you will immediately see what im talking about', 'balance wheel repair. ', '0', '2024-02-08', '2024-02-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-09', '204.48.76.235', 'tsf-204-48-76-235.tsf.videotron.ca', '2023-12-18', 'LE510138501DE', NULL),
(13233, ' T62974', 10305, 999999999, 0, '120-Lady Butterfly', '2024-01-30', '2023-12-18', '2023-07-31', 'bicolor gold', 'gold', 'Theorema', 'My order number is T62974- the watch is running fast even fully wound. Please replace/ repair accordingly.\nI also see hands jump like 10 minutes ahead. I believe watch has serious issues and it has been like this from day one', 'brand new movement', '0', '2024-02-08', '2024-02-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-09', '67.161.60.14', 'c-67-161-60-14.hsd1.ca.comcast.net', '2023-12-18', 'LE510138529DE', NULL),
(13234, 'T56005', 10306, 999999999, 0, '7001-Havana', '2024-01-09', '2023-12-19', '2022-10-21', 'black', 'black', 'Pionier', 'The calendar broke and is stuck between 31-32. Please replace / repair accordingly.', 'replace all the movement with a new one', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '213.151.86.106', 'mail.vosaspsekrizik.cz', '2023-12-19', 'LE510138308DE', NULL),
(13235, 'T65620', 10307, 999999999, 0, '507-Aruba', '1970-01-01', '2023-12-19', '2023-12-19', 'black', 'gold', 'Pionier', 'My order number is T65620 The watch doesn\'t work even when manually wound. The winder is faulty n loose and so the time cant be set. So sad I couldnt use it for my birthday. The watch is brand new and never worn.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '86.156.149.140', 'host86-156-149-140.range86-156.btcentralplus.com', '2023-12-19', '--', NULL),
(13236, 'T66919', 10308, 999999999, 0, '7001-Havana', '1970-01-01', '2023-12-19', '2023-12-11', 'black', 'white', 'Pionier', 'My order number is T66919-I don\'t like the watch. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '68.39.62.225', 'c-68-39-62-225.hsd1.in.comcast.net', '2023-12-19', '--', NULL),
(13237, '', 10309, 999999999, 0, '112-Madrid', '1970-01-01', '2023-12-20', '1970-01-01', 'black', 'gold', 'Theorema', 'My order number is T66987-  The watch is brand new and never worn. I bought this watch for my friend and when he took It out of the box to try it on it was too big for his wrist and it wad to complicated to put on and wanted something simpler so if I could please get a refund back. \n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '24.23.27.175', 'c-24-23-27-175.hsd1.ca.comcast.net', '2023-12-20', '--', NULL),
(13238, 'GM 101-7', 10310, 999999999, 0, '101-Casablanca GM', '2023-12-28', '2023-12-21', '2022-04-11', 'black', 'black', 'Theorema', 'Please note that there no dial color - its a skeleton watch. Unfortunately when I tried to \"recharge\" the watch one of the gearwheels suddenly popped out. There was no forcing, I just did it like I always used to do- slow and gently.\nKindly support me.\n\nBest regards\n\nKeywan\n\n', 'winding gear repair', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '95.90.251.235', 'ip5f5afbeb.dynamic.kabel-deutschland.de', '2023-12-21', '00340434129949130187', NULL),
(13239, 'T66457', 10311, 999999999, 0, '101-Casablanca GM', '2024-01-30', '2023-12-21', '2023-11-29', 'gold', 'black', 'Theorema', 'I picked up my watch off my bedside table two mornings ago and noticed it wasn’t running so wound the crown up and still not working ', 'balance whell repair', '0', '2024-02-08', '2024-02-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-09', '110.33.90.193', 'n110-33-90-193.hum2.act.optusnet.com.au', '2023-12-21', 'LE510138461DE', NULL),
(13240, 'T66943', 10312, 999999999, 0, 'Havana p7001', '1970-01-01', '2023-12-22', '2023-12-21', 'silver', 'white', 'Pionier', 'My boyfriend wasn’t happy with the watch, thank you. T66943', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.196.193.233', 'c-73-196-193-233.hsd1.nj.comcast.net', '2023-12-22', '--', NULL),
(13241, 'T66943', 10312, 999999999, 0, '7001-Havana', '1970-01-01', '2023-12-22', '2023-12-21', 'silver', 'white', 'Pionier', 'My order number is T66943. My boyfriend doesn\'t like the watch. The watch is brand new and never worn. Please refund.]\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.196.193.233', 'c-73-196-193-233.hsd1.nj.comcast.net', '2023-12-22', '--', NULL),
(13242, 'T66828', 10313, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-22', '2023-12-12', 'silver', 'black', 'Theorema', 'The watch is fully wound but doesn\'t work.The watch doesn\'t work. The watch is brand new and never worn. Please Replace ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '103.108.229.19', '103.108.229.19', '2023-12-22', '--', NULL),
(13243, '', 10314, 999999999, 0, 'Choose option', '1970-01-01', '2023-12-22', '2023-07-24', 'Choose option', 'Choose option', 'Choose option', 'The Newport stop working and the crown broke on hawaii', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '99.130.39.178', '99-130-39-178.lightspeed.frokca.sbcglobal.net', '2023-12-22', '--', NULL),
(13244, '', 10315, 999999999, 0, 'Choose option', '1970-01-01', '2023-12-22', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', 'New Port stop working and the crown broke on the hawaii', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '99.130.39.178', '99-130-39-178.lightspeed.frokca.sbcglobal.net', '2023-12-22', '--', NULL),
(13245, 'T64460', 10316, 999999999, 0, '121-St Petersburg', '1970-01-01', '2023-12-22', '2023-09-08', 'gold', 'blue', 'Theorema', 'Arrows are bent.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '76.149.126.249', 'c-76-149-126-249.hsd1.ca.comcast.net', '2023-12-22', '--', NULL),
(13246, '', 10317, 999999999, 0, '', '1970-01-01', '2023-12-22', '1970-01-01', '', '', '', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '35.87.137.173', 'ec2-35-87-137-173.us-west-2.compute.amazonaws.com', '2023-12-22', '--', NULL),
(13247, 'T67245', 10318, 999999999, 0, '121-St Petersburg', '1970-01-01', '2023-12-22', '2023-12-20', 'gold', 'gold', 'Theorema', 'My reason for exchanging the watch is due to the size, I prefer something a little more discreet. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '47.39.113.243', '047-039-113-243.res.spectrum.com', '2023-12-22', '--', NULL),
(13248, 'T6704-', 10319, 999999999, 0, '101-Casablanca GM', '2024-01-28', '2023-12-23', '2023-12-20', 'silver', 'white', 'Theorema', 'My order number is T6704- The watch is fully wound but stops after a couple of minutes. Please replace]', 'movemnt oiled', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '79.116.55.101', '79-116-55-101.digimobil.es', '2023-12-23', 'LE510138254DE', NULL),
(13249, 'T67278', 10320, 999999999, 0, 'other', '1970-01-01', '2023-12-23', '2023-12-15', 'gold', 'silvgrey', 'other', 'No defect. It is not what I expected. I am returning this watch that I never wore for a full refund. Thank you', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '38.240.190.164', '38.240.190.164', '2023-12-23', '--', NULL),
(13250, 'N/A', 10321, 999999999, 0, '4002-Air Timer Royal', '1970-01-01', '2023-12-23', '2023-12-23', '', '', 'Theorema', 'My order number is T65740-  The watch is brand new and never worn. Please  exchange with GM-505-3  ]', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '174.202.68.21', '21.sub-174-202-68.myvzw.com', '2023-12-23', '--', NULL),
(13251, 'GM114-3', 10322, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2023-12-24', '2023-12-04', 'gold', 'black', 'Theorema', 'Le cerclage doré avec logo theorema censé être attaché avec des « vis » rouges est décalé et libre dans le boitier', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '90.113.7.144', 'lfbn-mon-1-1376-144.w90-113.abo.wanadoo.fr', '2023-12-24', '--', NULL),
(13252, 'T67155', 10323, 999999999, 0, '2009-Casablanca', '1970-01-01', '2023-12-25', '2023-12-17', 'gold', 'white', 'Theorema', 'My order number is T67155- The watch is brand new and never worn. Please refund', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '174.211.101.123', '123.sub-174-211-101.myvzw.com', '2023-12-25', '--', NULL),
(13253, 'T67082', 10324, 999999999, 0, '106-Toronto GM', '1970-01-01', '2023-12-26', '2023-12-15', 'gold', 'gold', 'Theorema', 'The watch arrived with the second hand bent.The watch is brand new and never worn. Please refund.]', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '107.77.204.199', 'mobile-107-77-204-199.mobile.att.net', '2023-12-26', '--', NULL),
(13254, 'T67155', 10325, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-26', '2023-12-18', 'gold', 'white', 'Theorema', 'My order number is T67155- The watch is brand new and never worn. Please refund', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '174.211.104.179', '179.sub-174-211-104.myvzw.com', '2023-12-26', '--', NULL),
(13255, 'T65404', 10326, 999999999, 0, 'other', '2024-01-30', '2023-12-27', '2023-10-03', 'black', 'black', 'other', 'THE HOUR HAND IS BROKEN', 'new minute hand   1 new screw on backside   timing - now all OK', '0', '2024-03-24', '2024-03-24', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '98.6.164.76', '098-006-164-076.biz.spectrum.com', '2023-12-27', 'LE510138458DE', NULL),
(13256, 'T67300', 10327, 999999999, 0, '505-Florida', '1970-01-01', '2023-12-27', '1970-01-01', '', '', 'Pionier', 'Watch was a Christmas present and Husband does not care for it. It has never been worn, still has protective face screen, and band and clasp still wrapped. My order number is T67300 The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '71.179.46.218', 'pool-71-179-46-218.bltmmd.fios.verizon.net', '2023-12-27', '--', NULL),
(13257, 'T65681', 10328, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-27', '2023-11-11', 'gold', 'blue', 'Theorema', 'The watch is brand new, never been worn, opened on Christmas morning…my son prefers digital.  Can you please refund?', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '24.9.150.196', 'c-24-9-150-196.hsd1.co.comcast.net', '2023-12-27', '--', NULL),
(13258, 'T64854', 10329, 999999999, 0, '118-Sahara', '2024-01-30', '2023-12-27', '2023-10-06', 'blue', 'blue', 'Theorema', 'Stop working for no visible reason ', 'balance wheel fix it', '0', '2024-02-08', '2024-02-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-09', '172.88.42.233', '172-088-042-233.res.spectrum.com', '2023-12-27', 'LE510138546DE', NULL),
(13259, 'T67488', 10330, 999999999, 0, '116-San Francisco', '1970-01-01', '2023-12-27', '2023-12-21', '', '', 'Theorema', 'It looks so beautiful in the picture when I was going over watches but in real it didn’t look that beautiful. That’s why  I am returning it . Thank you ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '174.192.196.1', '174.192.196.1', '2023-12-27', '--', NULL),
(13260, 'T67488', 10331, 999999999, 0, '116-San Francisco', '1970-01-01', '2023-12-27', '2023-12-21', '', '', 'Theorema', 'It looks so beautiful in the picture when I was going over watches but in real it didn’t look that beautiful. That’s why  I am returning it . Thank you ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '174.192.196.1', '1.sub-174-192-196.myvzw.com', '2023-12-27', '--', NULL),
(13261, 'T67226', 10332, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-27', '2023-12-15', 'black', 'yellow', 'Theorema', 'My order number is T67226 The watch is brand new and never worn. Please refund.]', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '173.80.190.78', '173.80.190.78', '2023-12-27', '--', NULL);
INSERT INTO `watch` (`watchid`, `orderid`, `customer_id`, `receiptuser_id`, `altereduser_id`, `model`, `dateofreceipt`, `dateofinvoice`, `warranty`, `case`, `dial`, `brand`, `defectdescription`, `repairinfo`, `repairprice`, `dateofdispatch`, `dateoffinished`, `inprocess`, `control`, `waiting`, `finished`, `unfinished`, `defect`, `fetched`, `received_client`, `received_client_date`, `sent_repair_de`, `sent_repair_de_date`, `sent_shop_usa`, `sent_shop_usa_date`, `entrance`, `conveyed`, `conveyeddate`, `uip`, `uhost`, `week`, `sendnr`, `notes`) VALUES
(13262, 'T67460', 10333, 999999999, 0, '505-Florida', '1970-01-01', '2023-12-28', '2023-12-22', 'gold', 'blue', 'Pionier', ' congratulate you, I want to return the clock back to you! because I was expecting a much better watch, but when I opened it, my hopes turned to sadness! that\'s why I didn\'t wear them, they arrived in their original packaging! therefore, please send me a sticker by which I can send the watch back to you, thank you!', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.151.38.215', 'c-73-151-38-215.hsd1.ca.comcast.net', '2023-12-28', '--', NULL),
(13263, 'T66039 ', 10334, 999999999, 0, '118-Sahara', '1970-01-01', '2023-12-28', '2023-12-01', 'black', 'white', 'Theorema', 'My order number is T66039  The watch is brand new and never worn. Please  exchange with  HAVANAPIONIER | P7001-5 | BLUE GERMANY with the 20% OFF Code: MERRY20 ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '98.97.140.188', 'customer.lsancax1.pop.starlinkisp.net', '2023-12-28', '--', NULL),
(13264, '', 10335, 999999999, 0, '505-6', '2023-12-28', '2023-12-28', '2022-11-02', 'black', 'black', 'Pionier', 'He says that he had a motorcycle accident and the watch to be repaired mostly the glass and the band but maybe more because of the impact. So the repairs is out of warranty.', 'New case   band, set the old hands again and cleand the dial.', '0', '2024-02-24', '2024-02-24', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-05-02', '80.130.211.103', 'p5082d367.dip0.t-ipconnect.de', '2023-12-28', '1Z8VF459DK62734315', NULL),
(13265, 'T67124', 10336, 999999999, 0, '506-Miami', '1970-01-01', '2023-12-28', '2023-12-26', '', '', 'Pionier', 'My order number is T67124-My father doesn\'t like the watch. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '24.38.201.253', 'ool-1826c9fd.dyn.optonline.net', '2023-12-28', '--', NULL),
(13266, 'T67488', 10337, 999999999, 0, '116-San Francisco', '1970-01-01', '2023-12-28', '2023-12-26', 'black', 'white', 'Theorema', 'My order number is T67488- I don\'t like the watch, The watch is brand new and never worn. Please refund. When I was Looking at watches I like that watch it looks beautiful in the picture but when I see in real I don\'t  like it. Thank you!\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '69.140.111.114', 'c-69-140-111-114.hsd1.md.comcast.net', '2023-12-28', '--', NULL),
(13267, 'T66936', 10338, 999999999, 0, '515-Amsterdam', '1970-01-01', '2023-12-28', '2023-12-08', 'silver', 'black', 'Pionier', 'Sent an email on December 21st. Would like to exchange the watch for Theorema Kingston GM-117-2 Silver. There is nothing wrong with the watch it is just too big for my husband wrist. Never worn', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '198.28.148.136', '198.28.148.136', '2023-12-28', '--', NULL),
(13268, 'T67438', 10339, 999999999, 0, 'other', '1970-01-01', '2023-12-28', '1970-01-01', 'black', '', 'other', 'The watch arrive late for Christmas and the watch is too bulky', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.59.197.81', '172.59.197.81', '2023-12-28', '--', NULL),
(13269, 'T65684', 10340, 999999999, 0, '110-Oslo', '1970-01-01', '2023-12-28', '2023-12-01', 'silver', 'blue', 'Theorema', 'When it was opened on Christmas, it did not run. We worked with the support on line and the issue was not resolved either by rocking or winding. We want a refund', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '69.243.22.42', 'c-69-243-22-42.hsd1.md.comcast.net', '2023-12-28', '--', NULL),
(13270, 'T67434', 10341, 999999999, 0, '118-Sahara', '1970-01-01', '2023-12-29', '2023-12-20', 'gold', 'gold', 'Theorema', 'My order number is T67434- The watch doesn\'t work even fully wound. The watch is brand new and never worn. Please  Replace\n\nThere was also a video sent to Peter from the Tufina Care Team to show that the watch would not spin even fully wound. Never worn, still have plastic covering on glass of watch. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '99.235.71.164', 'cpe80d04ade9a8b-cm80d04ade9a89.cpe.net.cable.rogers.com', '2023-12-29', '--', NULL),
(13271, 'T67499', 10342, 999999999, 0, '101-Casablanca GM', '2024-01-09', '2023-12-29', '2023-12-27', 'rose', 'blue', 'Theorema', 'My order number is T67499- The watch is fully wound but doesn\'t work.  The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '2024-01-09', 0, 0, 0, 0, 0, 1, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '62.154.244.83', '62.154.244.83', '2023-12-29', '--', NULL),
(13272, 'GM-111-4', 10343, 999999999, 0, '111-Copenhagen', '2024-01-24', '2023-12-29', '2022-11-25', 'gold', '', 'Theorema', 'My order number is T57349- The watch has stopped working even manually wound or shaken.  Please replace/ repair accordingly.', 'Watch is definitlly falling down. movement repair', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-03-05', '83.137.123.50', '53897B32.rev.sefiber.dk', '2023-12-29', '1Z8VF459DK61050752', NULL),
(13273, 'T65233', 10344, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-30', '1970-01-01', 'black', 'yellow', 'Theorema', 'There’s no problem with this watch. I received this watch as a gift and would like to exchange it for a different watch.\n\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '99.227.58.174', 'cpef81d0f9eb513-cmf81d0f9eb510.cpe.net.cable.rogers.com', '2023-12-30', '--', NULL),
(13274, 'T65233', 10345, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-30', '1970-01-01', 'black', 'yellow', 'Theorema', 'There’s nothing wrong with this watch. I received this watch as a gift and would like to exchange it for a different watch.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '99.227.58.174', 'cpef81d0f9eb513-cmf81d0f9eb510.cpe.net.cable.rogers.com', '2023-12-30', '--', NULL),
(13275, 'T65233', 10346, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-30', '1970-01-01', 'black', 'yellow', 'Theorema', 'There’s nothing wrong with this watch. I received this watch as a gift and would like to exchange it for a different watch.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '99.227.58.174', 'cpef81d0f9eb513-cmf81d0f9eb510.cpe.net.cable.rogers.com', '2023-12-30', '--', NULL),
(13276, 'T65233', 10347, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-30', '1970-01-01', 'black', 'black', 'Theorema', 'There’s nothing wrong with this watch. I would like to exchange the watch.\n\nPlease exchange with HAVANA PIONIER | P7001-10 | SILVER\n\n\nThank you', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '99.227.58.174', 'cpef81d0f9eb513-cmf81d0f9eb510.cpe.net.cable.rogers.com', '2023-12-30', '--', NULL),
(13277, '', 10348, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-30', '2023-11-20', 'gold', 'white', 'Theorema', 'No defect I ordered this one before but in silver for my fiancé and want to exchange for somthing different was a Christmas gift . ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '67.187.171.46', 'c-67-187-171-46.hsd1.ca.comcast.net', '2023-12-30', '--', NULL),
(13278, 'T54991', 10349, 999999999, 0, '101-Casablanca GM', '2024-05-23', '2023-12-30', '2022-09-13', 'black', 'blue', 'Theorema', 'My order number is T54991 -The clasp of the crown is loose and stays open. Please replace/ repair accordingly.', 'fixed clasp', '0', '2024-07-06', '2024-07-06', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-15', '99.238.12.164', 'cpe889e6836e303-cm889e6836e301.cpe.net.cable.rogers.com', '2023-12-30', 'LE510140045DE', NULL),
(13279, 'T67157', 10350, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2023-12-30', '2023-12-16', 'gold', 'white', 'Theorema', 'There\'s absolutely no defect. It\'s a beautiful watch that my husband picked out himself, but he didnt read the specs well and it turns out the watch is way too big for his wrist.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '68.6.110.254', 'ip68-6-110-254.sb.sd.cox.net', '2023-12-30', '--', NULL),
(13280, 'T49917', 10351, 999999999, 0, '108-Oman', '2024-01-18', '2024-01-01', '2022-01-28', 'silver', 'black', 'Theorema', 'Crown of the watch is loose, mainspring of watch cannot be wound and the time can not be adjusted. ', 'crown replace and balance wheel repair', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '116.71.160.110', '116.71.160.110', '2024-01-01', '00340434129949130194', NULL),
(13281, '#T67571', 10352, 999999999, 0, '118-Sahara', '1970-01-01', '2024-01-01', '2023-12-25', 'black', 'white', 'Theorema', 'I opened the box, I didn\'t like the watch. I didn\'t even try it on my wrist. Still brand new, since I\'m not even bothered to try,or use it at all\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.221.91.198', 'c-73-221-91-198.hsd1.wa.comcast.net', '2024-01-01', '--', NULL),
(13282, '', 10353, 999999999, 0, 'Choose option', '1970-01-01', '2024-01-01', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '199.114.246.220', 'pppoe.dyn-199.114.246.220.hurontel.on.ca', '2024-01-01', '--', NULL),
(13283, '', 10354, 999999999, 0, 'Choose option', '1970-01-01', '2024-01-01', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '199.114.246.220', 'pppoe.dyn-199.114.246.220.hurontel.on.ca', '2024-01-01', '--', NULL),
(13284, 'T66733', 10353, 999999999, 0, '2009-Casablanca', '1970-01-01', '2024-01-01', '1970-01-01', 'black', 'white', 'Theorema', 'Message inside the formà [My order number is T66733  The watch is brand new and never worn. Please  exchange with  Gm-122-6 ]\n\nEmail exchange with all details and photos provided.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '199.114.246.220', 'pppoe.dyn-199.114.246.220.hurontel.on.ca', '2024-01-01', '--', NULL),
(13285, 'T67176', 10355, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-01-02', '2023-12-18', 'gold', '', 'Theorema', 'My husband didn\'t like the watch and this was his Christmas gift.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '98.21.159.94', 'h94.159.21.98.dynamic.ip.windstream.net', '2024-01-02', '--', NULL),
(13286, 'T65189', 10356, 999999999, 0, '114-Buenos Aires', '2024-01-30', '2024-01-02', '2023-10-23', 'gold', 'blue', 'Theorema', 'The watch stopped working on New Years Eve. Warranty reference number: CM114-3', 'balance wheel repair', '0', '2024-02-08', '2024-02-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-09', '69.162.243.248', '69.162.243.248', '2024-01-02', 'LE510138515DE', NULL),
(13287, 'T62837', 10357, 999999999, 0, '101-Casablanca GM', '2024-01-30', '2024-01-03', '2023-06-20', 'black', 'blue', 'Theorema', 'watch does not wind, the knob will not turn to wind the watch', 'balance wheel repair', '0', '2024-02-07', '2024-02-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-09', '98.115.121.71', 'pool-98-115-121-71.phlapa.fios.verizon.net', '2024-01-03', 'LE510138387DE', NULL),
(13288, 'GM UG-3', 10358, 999999999, 0, '118-Sahara', '1970-01-01', '2024-01-03', '2023-11-28', 'gold', 'gold', 'Theorema', 'Never worn. Out of the box it does doesn\'t wind or keep time.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '68.150.121.176', 'S0106f8790a31479d.ed.shawcable.net', '2024-01-03', '--', NULL),
(13289, '#T66633', 10359, 999999999, 0, '121-St Petersburg', '1970-01-01', '2024-01-03', '2023-12-04', 'gold', 'gold', 'Theorema', 'Bought the watch to my husband as a gift. He didnt like it. Want to return it.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '64.121.173.50', '64-121-173-50.s2608.c3-0.eas-cbr3.atw-eas.pa.cable.rcncustomer.com', '2024-01-03', '--', NULL),
(13290, '#T67428', 10360, 999999999, 0, '3005-Marco Polo', '1970-01-01', '2024-01-04', '2024-01-04', 'gold', 'black', 'Theorema', 'My order number is T67428-The watch is not what expected. The watch is brand new and never worn. Please refund in accordance with your return policy. Thank you very much for your help and have a nice day.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '76.38.134.125', '076-038-134-125.inf.spectrum.com', '2024-01-04', '--', NULL),
(13291, 'T63090', 10361, 999999999, 0, '508-Dublin', '1970-01-01', '2024-01-04', '2023-07-05', 'gold', 'bicolor', 'Pionier', 'Something wrong this watch , properly not working ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '192.63.23.2', '192-063-023-002.res.spectrum.com', '2024-01-04', '--', NULL),
(13292, 'T63090', 10362, 999999999, 0, '508-Dublin', '1970-01-01', '2024-01-04', '2023-07-05', 'gold', 'bicolor', 'Pionier', 'Something wrong this watch , properly not working ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '192.63.23.2', '192-063-023-002.res.spectrum.com', '2024-01-04', '--', NULL),
(13293, 'T67431', 10363, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-01-04', '2024-01-04', 'gold', '', 'Theorema', 'My order number is T67431-. The watches are brand new and never worn. Please refund. I am returning 2 watches.\nKingston Automatic Theorema GM-117-5A | Gold | Made in Germany × 1\nGold/Blue and Casablanca Theorema - GM-101-3 | Gold | Made in Germany mechanical watch × 1\nGold.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '99.111.227.194', '99-111-227-194.lightspeed.rcsntx.sbcglobal.net', '2024-01-04', '--', NULL),
(13294, 'T67431', 10364, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-01-04', '2024-01-04', '', '', 'Theorema', 'My order number is T67431-. The two watches are brand new and never worn. Please refund. \n\n1) Kingston Automatic Theorema GM-117-5A | Gold | Made in Germany × 1\nGold/Blue\n\n2) Casablanca Theorema - GM-101-3 | Gold | Made in Germany mechanical watch × 1', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '57.140.108.24', '57.140.108.24', '2024-01-04', '--', NULL),
(13295, 'T67431', 10364, 999999999, 0, '117-Kingston', '1970-01-01', '2024-01-04', '2024-01-04', 'gold', 'blue', 'Theorema', 'My order number is T67431-. The two watches are brand new and never worn. Please refund.\n1) Kingston Automatic Theorema GM-117-5A | Gold | Made in Germany × 1\nGold/Blue\n2) Casablanca Theorema - GM-101-3 | Gold | Made in Germany mechanical watch × 1', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '57.140.108.24', '57.140.108.24', '2024-01-04', '--', NULL),
(13296, 'T67431', 10363, 999999999, 0, '117-Kingston', '1970-01-01', '2024-01-04', '2024-01-04', '', '', 'Theorema', 'My order number is T67431-. The two watches are brand new and never worn. Please refund. \n\n1) Kingston Automatic Theorema GM-117-5A | Gold | Made in Germany x 1 Gold/Blue\n2) Casablanca Theorema GM-101-3 | Gold | Made in Germany mechanical watch x 1\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '99.111.227.194', '99-111-227-194.lightspeed.rcsntx.sbcglobal.net', '2024-01-04', '--', NULL),
(13297, 'T67529', 10365, 999999999, 0, '111-Copenhagen', '1970-01-01', '2024-01-04', '2023-12-27', 'gold', 'white', 'Theorema', 'The leather is too hard. The dual hand clock does not set. I have the warranty card inside the original envelope. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '205.178.96.198', '205-178-96-198.s707.c3-0.stk-ubr1.chi-stk.il.cable.rcncustomer.com', '2024-01-04', '--', NULL),
(13298, 'T66161', 10366, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-01-05', '2023-11-27', 'silver', 'blue', 'Theorema', 'The watch suddenly skips hours (small pointer goes hours too fast). This is only observed when wearing it. It is hypothesed that the hour pointer is getting stuck in the minute pointer. Minute pointer works fine.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '83.36.26.200', '200.red-83-36-26.dynamicip.rima-tde.net', '2024-01-05', '--', NULL),
(13299, 'T66161', 10367, 999999999, 0, '101-Casablanca GM', '2024-01-18', '2024-01-05', '2023-11-27', 'silver', 'blue', 'Theorema', 'The hour pointer goes hours too fast at times. It skips hours giving an incorrect time (too fast). This problem occurs only when wearing the watch.\nIt is hypothesised that the hour pointer gets stuck with the minute pointer. \nThe minute pointer works fine.  ', 'hand fix it', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '91.239.38.124', '91.239.38.124.dcwan.dk', '2024-01-05', '1Z8VF459DK63704104', NULL),
(13300, 'T66161', 10367, 999999999, 0, '123-Madame Butterfly', '2024-01-18', '2024-01-05', '2023-11-27', 'gold', 'white', 'Theorema', 'The watch stops even when wearing it. This also happens in times of high activity or consciously shaking the arm.\nThe watch is being shook before using as instructed by your customer service, but without luck. The watch keeps stopping.', 'movemnt just fix it', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '91.239.38.124', '91.239.38.124.dcwan.dk', '2024-01-05', '1Z8VF459DK63704104', NULL),
(13301, 'T67590', 10368, 999999999, 0, 'other', '1970-01-01', '2024-01-05', '1970-01-01', 'black', 'white', 'other', 'There is no defect to the item. I no longer needed the watch and would like to return it for a refund. Thank you! ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '69.250.182.156', 'c-69-250-182-156.hsd1.md.comcast.net', '2024-01-05', '--', NULL),
(13302, 'GM 101-5', 10369, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-01-05', '2023-12-18', 'black', 'black', 'Theorema', ' #T67336\nIch habe die Uhr, als Weihnachtsgeschenk gekauft fur mein Mann \nDie funktioniert leider nicht mehr, ist keine kratzen drauf. Er könnte leider nicht benutzten. Ich möchte die Uhr austauschen lassen. \n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '217.224.61.219', 'pd9e03ddb.dip0.t-ipconnect.de', '2024-01-05', '--', NULL),
(13303, 'GM101-5', 10370, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-01-06', '2023-12-18', 'black', 'blue', 'Theorema', '#T67336\nIch habe die Uhr, als Weihnachtsgeschenk gekauft fur mein Mann \nDie funktioniert leider nicht mehr, ist keine kratzen drauf. Er könnte leider nicht benutzten. Ich möchte die Uhr austauschen lassen.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '93.211.81.33', 'p5dd35121.dip0.t-ipconnect.de', '2024-01-06', '--', NULL),
(13304, 'GM 101-5', 10371, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-01-06', '2023-12-18', 'black', 'black', 'Theorema', '#T67336\nIch habe die Uhr, als Weihnachtsgeschenk gekauft fur mein Mann \nDie funktioniert leider nicht mehr, ist keine kratzen drauf. Er könnte leider nicht benutzten. Ich möchte die Uhr austauschen lassen.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '217.224.61.219', 'pd9e03ddb.dip0.t-ipconnect.de', '2024-01-06', '--', NULL),
(13305, 'GM 101-5', 10372, 999999999, 0, '101-Casablanca GM', '2024-01-10', '2024-01-07', '2023-12-18', 'black', 'black', 'Theorema', '#T67336\nIch habe die Uhr, als Weihnachtsgeschenk gekauft fur mein Mann \nDie funktioniert leider nicht mehr, ist keine kratzen drauf. Er könnte leider nicht benutzten. Ich möchte die Uhr austauschen lassen.', 'small movement problem. fix it', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '93.211.81.33', 'p5dd35121.dip0.t-ipconnect.de', '2024-01-07', '00340434129949130200', NULL),
(13306, '', 10373, 999999999, 0, 'other', '1970-01-01', '2024-01-07', '1970-01-01', 'gold', 'white', 'other', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '88.230.128.33', '88.230.128.33.dynamic.ttnet.com.tr', '2024-01-07', '--', NULL),
(13307, 'My order number is T67435  The watch is brand new ', 10374, 999999999, 0, '118-Sahara', '1970-01-01', '2024-01-08', '2023-12-29', 'black', 'gold', 'Theorema', 'The watch is absolutely beautiful, and it totally fine and brand new, it is a mans watch and I thought it would be okay but its just too big for me, I loved that it is see through to all the inner workings but I just can\'t wear it, which it needs to work successfully, being mechanical. I really love the watches and feel very grateful to be able to exchange this lovely watch for the ladies watch, the madame-butterfly GM-123-2 Thank you and kind regards, Nerida', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '65.181.22.138', 'customer.prthaus1.pop.starlinkisp.net', '2024-01-08', '--', NULL),
(13308, 'My order number is T66873 The watch is brand new a', 10375, 999999999, 0, '106-Toronto GM', '1970-01-01', '2024-01-08', '2024-01-01', 'gold', 'black', 'Theorema', 'My order number is T66873. The watch is brand new and never worn. Please refund me because my husband did not like it. I am so sorry. I think they are beautiful watches, but it was a Christmas present for him. Thank you very much for your understanding.\n\n\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '67.43.209.112', 'ip-67-43-209-112.vistabeam.com', '2024-01-08', '--', NULL),
(13309, '', 10376, 999999999, 0, 'Choose option', '1970-01-01', '2024-01-08', '2024-01-08', 'Choose option', 'Choose option', 'Choose option', 'This was a Christmas gift for my husband and he did not like it. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.59.168.114', '172.59.168.114', '2024-01-08', '--', NULL),
(13310, '', 10147, 999999999, 0, '101-Casablanca GM', '2024-01-30', '2024-01-09', '2021-11-30', 'silver', 'yellow', 'Theorema', 'My order number is T47879- I just received the watch back from repair and I have the same problem, The watch is gaining about 20 minutes for every 2-3 hours I want the replacement of the whole movement with a new one.\n\nThe warranty has expired, but it hadn\'t when I originally returned this recently and received it back still broken.', 'watch work now perfect. balance whell problem', '0', '2024-02-08', '2024-02-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-09', '80.192.160.177', 'cpc120562-sutt6-2-0-cust176.19-1.cable.virginm.net', '2024-01-09', 'LE510138489DE', NULL),
(13311, 'T67117', 10377, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-01-09', '1970-01-01', 'black', 'black', 'Theorema', '[My order number is T67117. The watch is too big. The watch is brand new and never worn. Please refund.]', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.56.80.100', '172.56.80.100', '2024-01-09', '--', NULL),
(13312, 'T67391', 10378, 999999999, 0, '3005-Marco Polo', '1970-01-01', '2024-01-10', '2023-12-21', 'black', 'black', 'Theorema', 'Watch runs slow. Crown is \"gummy\" and does not engage well when pulled out into position. Crown does not catch well when in use. Crystal has haze on the inside.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '80.76.172.237', '80.76.172.237', '2024-01-10', '--', NULL),
(13313, 'T62431', 10062, 999999999, 0, '505-Florida', '2024-01-30', '2024-01-11', '2022-06-04', 'gold', 'blue', 'Pionier', 'this is 3rd time i am sending this for repair. this watch is 6 months old and i worn it not so much. the hands have fallen off again. please replace the whole thing. i do not want to deal with repairs again. i paid a lot of money for this watch. it should not break 3 times. thank you!', 'replace the hands It is not our foult if the customer fall the watch down. He need to take care', '0', '2024-02-07', '2024-02-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-09', '76.154.159.211', 'c-76-154-159-211.hsd1.co.comcast.net', '2024-01-11', 'L E 5 1 0 1 3 8 4 0 0 D E', NULL),
(13314, '', 10379, 999999999, 0, '108-Oman', '2024-02-01', '2024-01-11', '2023-09-10', 'black', 'gold', 'Theorema', 'Die Uhr Funktioniert nicht. Wenn ich sie aufdreh dann sieht man dass das Uhrwerk  was macht und dann selber wieder aufhört. Durch rütteln fängt sie dann wieder an zu schlagen.\npurchased the watch in the store in Tirana, The watch is fully wound but keeps stopping. Please replace/ repair accordingly.', 'replace the balance wheel', '0', '2024-02-01', '2024-02-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '83.164.54.17', '83.164.54.17', '2024-01-11', 'LE510138268DE', NULL),
(13315, '?', 10380, 999999999, 0, '3004-Cannes', '1970-01-01', '2024-01-13', '2020-01-01', 'gold', 'gold', 'Theorema', 'Hello. I would like to get a price proposal before you repair the watch. The glass on the watch is scratched, can it be replaced? the crown is completely loose and it seems that the pin has gone into the watch incorrectly. the belt has come loose.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '147.186.189.200', 'proxy200.polisen.se', '2024-01-13', '--', NULL),
(13316, 'T66552', 10381, 999999999, 0, '505-Florida', '2024-01-30', '2024-01-13', '2023-01-01', '', '', 'Pionier', 'Watch date seems to get stuck on the 7th and requires you to advance the time past 24 hours to get past it.  ', 'brand new movement', '0', '2024-02-08', '2024-02-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-09', '108.28.108.205', 'pool-108-28-108-205.washdc.fios.verizon.net', '2024-01-13', 'LE510138427DE', NULL),
(13317, 'P7001-3', 10382, 999999999, 0, '7001-Havana', '2024-03-09', '2024-01-14', '2023-03-03', 'black', 'gold', 'Pionier', 'THE DATE JUMP AFTER 4,5 TO 12, 13....', 'new date disc, screw, stem and crown , adjusted timing - now all OK', '0', '2024-04-01', '2024-04-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-02', '98.234.223.178', 'c-98-234-223-178.hsd1.ca.comcast.net', '2024-01-14', 'LE510138886DE', NULL),
(13318, ' T63258', 10383, 999999999, 0, '7003-Newport', '2024-03-09', '2024-01-14', '2023-07-13', 'black', 'black', 'Pionier', 'My order number is T63258.- The crown has fallen off. Please repair accordingly.', 'new crown   stem - now all OK', '0', '2024-03-24', '2024-03-24', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-03-28', '220.233.4.86', '220.233.4.86', '2024-01-14', 'LE510138807DE', NULL),
(13319, 'T67962', 10384, 999999999, 0, '505-Florida', '2024-01-18', '2024-01-14', '2024-01-23', 'gold', 'gold', 'Pionier', 'Ich möchte den Uhr zurück abgeben , gründe vorerst den Uhr hat mir nicht gefallen, wie ich gedacht habe . \nDanke für Ihre Hilfe ', '--', '0', '1970-01-01', '2024-01-18', 0, 0, 0, 0, 0, 1, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '95.91.253.100', 'ip5f5bfd64.dynamic.kabel-deutschland.de', '2024-01-14', '--', NULL),
(13320, 'ORDER #T66494', 10385, 999999999, 0, '901-Zurich', '2024-01-24', '2024-01-14', '2024-01-12', 'black', 'black', 'Theorema', 'Hello, mr. Tufina!\n\nI\'m afraid to tell you some bad news about the Tufina watch that I bought last month. It just broke when it fell on the floor when I was taking off my shirt. It was the bracelet of the same watch that came loose. What happened was unexpected. And I tried to wind it but my precious watch is stopped. I am quite disappointed because I appreciate it very much every day and I cannot believe this horrible incident. That\'s why I come to your company Tufina, to ask you what I have to do to resolve this unexpected incident with my watch. I don\'t know if the warranty on my new watch covers me or not. I hope to receive your response. I hope to have a hope that is in your hands.', 'balance wheel repair\nDial repair', '0', '2024-02-08', '2024-02-08', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-16', '85.85.73.251', '251.85-85-73.dynamic.clientes.euskaltel.es', '2024-01-14', '1Z8VF459DK61779903', NULL),
(13321, 'T66287', 10386, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-01-15', '2023-11-27', 'gold', 'yellow', 'Theorema', 'My order number is T66287. The watch is brand new and has never been worn. Please exchange it with Paragon Calendar, Theorema |GM-122-3| Gold ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '1.121.185.224', 'cpe-1-121-185-224.sb06.sa.asp.telstra.net', '2024-01-15', '--', NULL),
(13322, '', 10387, 999999999, 0, '112-Madrid', '1970-01-01', '2024-01-15', '2023-08-08', 'gold', 'blue', 'Theorema', 'The watch had stopped working even manually wound. Please replace / repair accordingly. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '31.20.44.200', '200-44-20-31.ftth.glasoperator.nl', '2024-01-15', '--', NULL),
(13323, 'T67749', 10388, 999999999, 0, '511-New York', '1970-01-01', '2024-01-15', '1970-01-01', 'gold', 'black', 'Pionier', 'My order number is T67749 The watch is brand new and never worn. Please  exchange with Miami PIONIER | GM-506-13 | SILVER', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '74.88.201.26', 'ool-4a58c91a.dyn.optonline.net', '2024-01-15', '--', NULL),
(13324, '', 10389, 999999999, 0, '112-Madrid', '1970-01-01', '2024-01-16', '2023-08-08', 'gold', 'blue', 'Theorema', 'The watch has stopped working even manually wound. Please replace / repair accordingly.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '165.225.240.97', '165.225.240.97', '2024-01-16', '--', NULL),
(13325, '.', 7850, 999999999, 0, '101-Casablanca GM', '2024-01-23', '2024-01-16', '2018-01-01', '', '', 'Theorema', '[The watch is out of warranty- The crown has fallen off.  Please replace/ repair accordingly', 'Dial repair\nBalance whell repair ', '0', '2024-02-08', '2024-02-08', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-15', '86.86.122.50', '86-86-122-50.fixed.kpn.net', '2024-01-16', 'LE510138625DE', NULL),
(13326, 'T67162', 10390, 999999999, 0, '121-St Petersburg', '2024-01-28', '2024-01-16', '2024-01-01', 'gold', 'black', 'Theorema', 'Das ist Glas zerbrochen. Bitte entsprechend ersetzen oder reparieren ein,', 'new case\nmovement repair', '0', '2024-03-03', '2024-03-03', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-03-04', '80.131.59.74', 'p50833b4a.dip0.t-ipconnect.de', '2024-01-16', '00340434129949130385', NULL),
(13327, '# T68023', 10391, 999999999, 0, '102-Monte Carlo GM', '1970-01-01', '2024-01-17', '1970-01-01', 'black', 'black', 'Theorema', 'This is not defective just not happy with the Quality\nit is unused and being returned just as you sent to me\nstill in wrapping paper etc', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '174.16.62.146', '174-16-62-146.hlrn.qwest.net', '2024-01-17', '--', NULL),
(13328, 'T68068', 10392, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-01-17', '2024-01-17', 'black', 'blue', 'Theorema', '[My order number is T68068 The watch doesn\'t work even fully wound, The watch is brand new and never worn. Please  Replace ]', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '5.108.207.177', '5.108.207.177', '2024-01-17', '--', NULL),
(13329, 'T67059', 10393, 999999999, 0, '519-Milano', '1970-01-01', '2024-01-17', '2023-12-10', 'silver', 'black', 'Pionier', 'I’m looking for GM-518-2 could not find in the above slots. Watch has not been worn and is brand new. Would like to exchange it with Havana P7001-3 | GOLD please and thank you very much!', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '170.176.250.190', '170.176.250.190', '2024-01-17', '--', NULL),
(13330, 'T67517', 10394, 999999999, 0, '101-Casablanca GM', '2024-01-30', '2024-01-18', '2023-12-25', 'black', 'black', 'Theorema', 'Order number T67517. The watch is fully wound but stopped when put in a standing position. Please replace the movement.', 'balance whell repair', '0', '2024-02-08', '2024-02-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-09', '76.154.159.211', 'c-76-154-159-211.hsd1.co.comcast.net', '2024-01-18', 'LE510138435DE', NULL),
(13331, 'T65470', 10395, 999999999, 0, '106-Toronto GM', '2024-01-30', '2024-01-18', '2023-12-01', 'silver', 'black', 'Theorema', 'T65470 Toronto Theorema - GM-106-6\nThis is the replacement watch I received. The crown turns idle and doesn\'t wind the watch anymore. Please repair replace\n\n', 'Winding gear defet. Replace it', '0', '2024-02-07', '2024-02-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-09', '76.154.159.211', 'c-76-154-159-211.hsd1.co.comcast.net', '2024-01-18', 'L E 5 1 0 1 3 8 3 9 5 D E', NULL),
(13332, '#T67625', 10396, 999999999, 0, '101-Casablanca GM', '2024-01-30', '2024-01-18', '2023-12-26', 'gold', 'black', 'Theorema', 'i only have had this watch for 1 week and it stopped working. i have two orders from you guys. please repair or replace i do not want to ship this one again. thank you.', 'balance wheel repair and new link for the band', '0', '2024-02-08', '2024-02-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-09', '76.154.159.211', 'c-76-154-159-211.hsd1.co.comcast.net', '2024-01-18', 'LE510138444DE', NULL),
(13333, 'T67763', 10397, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-01-18', '2024-01-18', 'black', 'white', 'Theorema', 'My order number is T67763 I don\'t like the watch.. The watch is brand new and never worn ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '185.124.3.208', '185.124.3.208', '2024-01-18', '--', NULL),
(13334, '#T65885', 10398, 999999999, 0, '101-Casablanca GM', '2024-01-30', '2024-01-18', '2023-11-17', 'silver', 'black', 'Theorema', 'Power reserve won\'t hold. I need to wind often. I speak to your team I see the video. I did everything Peter told me. It goes fast and after 6-7 hours of running it starts delaying too, no accuracy. ', 'adjusted the balance wheel and lubricated the stones. now OK.', '0', '2024-02-24', '2024-02-24', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-03-04', '76.154.159.211', 'c-76-154-159-211.hsd1.co.comcast.net', '2024-01-18', '1Z8VF459D961309587', NULL),
(13335, 'T64732', 10399, 999999999, 0, '104-Copacabana', '2024-03-09', '2024-01-18', '2023-09-27', 'black', 'white', 'Theorema', 'My order number is T64732- The marker has fallen off inside the watch. Please replace/ repair accordingly.', 'glued the 2 again at 12 position   time adjustment   new gasket - now all OK', '0', '2024-03-24', '2024-03-24', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-03-28', '71.163.46.140', 'pool-71-163-46-140.washdc.fios.verizon.net', '2024-01-18', 'LE510138798DE', NULL),
(13336, 'T65258', 10400, 999999999, 0, '7001-Havana', '2024-06-27', '2024-01-19', '2023-10-26', 'gold', 'white', 'Pionier', 'My order number is T65258- The day of the week changes randomly. Please repair accordingly.', 'everything ok, nothing wrong with the watch, works all fine, will send it back to the client', '0', '2024-07-25', '2024-07-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-25', '75.84.234.127', '075-084-234-127.res.spectrum.com', '2024-01-19', 'LE510140111DE', NULL),
(13337, '', 10401, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-01-19', '1970-01-01', 'rose', 'yellow', 'Theorema', 'Noticed fogging while driving my car seldom use only occasionally but I expected a very high quality for a German product hopefully your company will take care of this issue soon and expect a better experience ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.56.160.13', '172.56.160.13', '2024-01-19', '--', NULL),
(13338, 'T67008', 10402, 999999999, 0, '101-Casablanca GM', '2024-01-30', '2024-01-19', '2023-12-09', 'gold', 'black', 'Theorema', 'My husband used this watch 2 times.Then it got stuck.It was full wound but no movement.I sent video to Tufina team via email.Video shows that is stuck and no movement.This should not happen for  $300 USD product.Replace my watch or return my money.Thank you.', 'just the hands touch each other. now are ok', '0', '2024-02-08', '2024-02-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-09', '98.53.154.7', 'c-98-53-154-7.hsd1.co.comcast.net', '2024-01-19', 'LE510138475DE', NULL),
(13339, '', 10403, 999999999, 0, '101-Casablanca GM', '2024-03-09', '2024-01-19', '1970-01-01', 'rose', 'yellow', 'Theorema', 'Just received your email from spam email the watch noticed foggy while wearing it on in my car and seldom use for occasion I believe that  German technology is supposed to be excellent hope that the issue will be resolved soon and I expect from your company customer satisfaction ', 'cleaned the case and movement ,  new gaskets  , cleaned the case in ultrasonic machine ,  heat dried it ,  left it to dry for 20 hours ,  time adjustment - now all OK', '0', '2024-04-03', '2024-04-03', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-05', '24.45.180.231', 'ool-182db4e7.dyn.optonline.net', '2024-01-19', 'LE510138991DE', NULL),
(13340, '', 10404, 999999999, 0, 'Choose option', '2024-02-08', '2024-01-19', '1970-01-01', 'Choose option', 'Choose option', 'Pionier', 'RMA 7543- Die Uhr funktioniert nicht mehr. Bitte entsprechend ersetzen/reparieren\nWie im Jahr 2018.\nDanke A. Oyman ', 'new movement ', '0', '2024-02-08', '2024-02-08', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-03-04', '87.149.241.103', 'p5795f167.dip0.t-ipconnect.de', '2024-01-19', '00340434129949130392', NULL),
(13341, 'T61259', 10405, 999999999, 0, '101-Casablanca GM', '2024-03-09', '2024-01-19', '2023-04-17', 'black', 'white', 'Theorema', 'My ordeer number is T61259. When I received the watch back I had the same problem. the issue is with the lug of the watch not the band itself. Please repair accordingly', 'replaced the case - lug was destroyed at the old one', '0', '2024-03-24', '2024-03-24', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '92.220.255.167', '167.92-220-255.customer.lyse.net', '2024-01-19', '--', NULL),
(13342, 'GM 505 G', 10406, 999999999, 0, '505-Florida', '1970-01-01', '2024-01-20', '2024-07-07', 'silver', 'blue', 'Pionier', 'The date does not advance correctly. When resetting the numbers do not appear to advance in chronological order. Even in normal operation the date will advance incorrectly. For Example, on Jan 13th both numbers advanced making the date appear as the 24th instead of the 14th. \n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '66.66.120.12', '066-066-120-012.res.spectrum.com', '2024-01-20', '--', NULL),
(13343, '#T66173', 10407, 999999999, 0, '120-Lady Butterfly', '2024-04-07', '2024-01-20', '2023-11-27', 'gold', 'gold', 'Theorema', 'My order number is T66173 - The watch has stopped working, even though it is fully wound.  Please replace or repair accordingly. Thank you. \n\n', 'new mvt. - now ok', '0', '2024-04-10', '2024-04-10', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-11', '101.127.47.179', '101.127.47.179', '2024-01-20', 'LE510139192DE', NULL),
(13344, '', 10408, 999999999, 0, '121-St Petersburg', '2024-04-13', '2024-01-20', '2022-04-25', 'gold', 'white', 'Theorema', 'It’s stop working ', 'adjusted balance wheel , adjusted timing, demagnetized, cleaned case - now all OK', '0', '2024-04-20', '2024-04-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-22', '198.72.183.242', '198-072-183-242.res.spectrum.com', '2024-01-20', 'LE510139351DE', NULL),
(13345, 'T66433', 10409, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-01-21', '2023-11-29', 'gold', 'white', 'Theorema', 'I recently purchased a watch for my husband for Xmas. The Gold looks different to the images, I thought it was a dusty/brushed gold, not bright gold and so it\'s not suitable for my husband and he wont wear the watch so i would like to return it. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '220.235.47.192', '220-235-47-192.tpgi.com.au', '2024-01-21', '--', NULL),
(13346, 'RMA - 13116 (order T60255)', 10410, 999999999, 0, '519-Milano', '1970-01-01', '2024-01-22', '2023-12-06', 'black', 'white', 'Pionier', 'RMA 13116 I received a brand new watch but it has stopped working totally even when shaken of manually wound.\nThe Watch was working fine for few days until it stopped working. it runs for an hour or two after I pop out/in the crown but then it stops working automatically by it self even with full charge. \nyou will get the watch fully charged and would find out that its not moving. I would be grateful if you can address the issue and fix the watch.   ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '58.105.162.40', 'static-n58-105-162-40.mas4.nsw.optusnet.com.au', '2024-01-22', '--', NULL),
(13347, '(order T60255) (RMA 13116)', 10411, 999999999, 0, '519-Milano', '2024-03-09', '2024-01-22', '2023-12-06', 'black', 'black', 'Pionier', 'RMA 13116 I received a brand new watch but it has stopped working totally even when shaken of manually wound.\nThe Watch was working fine for few days until it stopped working. it runs for an hour or two after I pop out/in the crown but then it stops working automatically by it self even with full charge. \nyou will get the watch fully charged and would find out that its not moving. I would be grateful if you can address the issue and fix the watch.   ', 'He will be back in Australia only In may he will tell us when to ship the watch back\n\nnew movement - not possible to repair, issue from Hongkong - now all OK', '0', '2024-04-03', '2024-04-03', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-05-22', '58.105.162.40', 'static-n58-105-162-40.mas4.nsw.optusnet.com.au', '2024-01-22', '1Z8VF459D962301798', NULL),
(13348, 'T55071', 10412, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-01-22', '2022-09-22', 'gold', 'black', 'Theorema', 'Crown fell out', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '47.196.9.133', '47.196.9.133', '2024-01-22', '--', NULL),
(13349, 'T52199', 10413, 999999999, 0, '114-Buenos Aires', '2024-03-09', '2024-01-22', '2022-05-16', 'black', 'black', 'Theorema', 'The Gold ring that has 3 smaller gold rings which goes around the whole face and the 3 rings around the second hand has come loose and fallen out of place.  This is now sitting ontop of the the rotating hands and causes the mechanism to bind up etc.  \n\nNur Reparatur - keine andere Uhr\n\nIf This watch is replaced and not repaired i would like to pay the difference and get THEOREMA | T3008-4 | BLACK Damascus black watch.\n\nThanks\n\n\n\n\n\n', 'new movement and dial, repaired the crown part at the new movement and lubricated few parts of the movement , adjusted timing - now all OK', '0', '2024-04-03', '2024-04-03', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-05', '121.45.144.5', 'ppp121-45-144-5.bri-pow-que-bras32.tpg.internode.on.net', '2024-01-22', 'LE510138988DE', NULL),
(13350, 'T51514', 10414, 999999999, 0, '121-St Petersburg', '1970-01-01', '2024-01-22', '2022-04-11', 'black', 'gold', 'Theorema', 'Unable to set the time on the watch and the arms are no longer operational.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '184.53.48.93', '184.53.48.93', '2024-01-22', '--', NULL),
(13351, 'T67948', 10415, 999999999, 0, '3005-Marco Polo', '1970-01-01', '2024-01-22', '2024-01-11', 'black', 'black', 'Theorema', 'My order number is T67948- The face of the watch is too big. The watch is brand new and never worn. please refund', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '50.192.73.225', '50-192-73-225-static.hfc.comcastbusiness.net', '2024-01-22', '--', NULL),
(13352, 'Kameel.Farag ', 10416, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-01-23', '2023-12-15', 'black', 'white', 'Theorema', 'Stops between few hours to less than 24 hours.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '75.140.23.220', '075-140-023-220.biz.spectrum.com', '2024-01-23', '--', NULL),
(13353, 'T63952', 10417, 999999999, 0, '121-St Petersburg', '2024-03-09', '2024-01-25', '2023-08-09', 'gold', 'gold', 'Theorema', 'My order number is T63952- The minute hand is loose and getting caught up when it goes around, Please repair accordingly', 'new movement, second hand, caseback gasket, cleaned the stem, crown and the caseback in ultrasnic - customer paid for new movement, wound too much -  now all OK', '0', '2024-04-07', '2024-04-07', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-08', '72.185.16.51', '072-185-016-051.res.spectrum.com', '2024-01-25', 'LE510139056DE', NULL),
(13354, 'T64920', 10418, 999999999, 0, '121-St Petersburg', '2024-02-05', '2024-01-25', '2023-10-11', 'bicolor gold', 'gold', 'Theorema', 'My order number is T64920- The crown has fallen off in normal use. Please replace/ repair accordingly.', '--', '0', '2024-02-07', '2024-02-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-07', '77.69.81.138', 'ppp077069081138.access.hol.gr', '2024-01-25', 'LE510138356DE', NULL),
(13355, 'T67998', 10419, 999999999, 0, '120-Lady Butterfly', '1970-01-01', '2024-01-26', '2024-01-15', 'gold', 'blue', 'Theorema', 'My order number is T67998- The watch is not what expected. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '136.226.235.91', '136.226.235.91', '2024-01-26', '--', NULL),
(13356, 'T68202', 10420, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-01-28', '2024-01-22', 'black', 'white', 'Theorema', 'when we received and opened we noticed that the screen is not clear. but we thought we just remove from box and it will pass. then we did all the settings and put aside for whole night. next day in the morning when we wanted to use it  we noticed it is not working so i immidiattly contacted to the company and they said send us back we will refund. i am very disoppinted  that i received not working watch with those money and now i have to fill a lot of papers to be bale to sent it back. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '98.217.138.162', 'c-98-217-138-162.hsd1.ma.comcast.net', '2024-01-28', '--', NULL),
(13357, 'T51514', 10421, 999999999, 0, '121-St Petersburg', '2024-03-09', '2024-01-28', '2022-04-11', 'black', 'gold', 'Theorema', 'My order number is #T51514-I cannot set up the time anymore and the watch doesn\'t work anymore.. Please replace/ repair accordingly. My warranty card is misplaced, however, the warranty was verified and effective until April 2024.', 'set hands again, adjusted timing, cleaned caseback and screws in ultrasonic - now all OK', '0', '2024-03-31', '2024-03-31', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-02', '184.53.48.187', '184.53.48.187', '2024-01-28', 'LE510138943DE', NULL);
INSERT INTO `watch` (`watchid`, `orderid`, `customer_id`, `receiptuser_id`, `altereduser_id`, `model`, `dateofreceipt`, `dateofinvoice`, `warranty`, `case`, `dial`, `brand`, `defectdescription`, `repairinfo`, `repairprice`, `dateofdispatch`, `dateoffinished`, `inprocess`, `control`, `waiting`, `finished`, `unfinished`, `defect`, `fetched`, `received_client`, `received_client_date`, `sent_repair_de`, `sent_repair_de_date`, `sent_shop_usa`, `sent_shop_usa_date`, `entrance`, `conveyed`, `conveyeddate`, `uip`, `uhost`, `week`, `sendnr`, `notes`) VALUES
(13358, 'T63436', 10095, 999999999, 0, '121-St Petersburg', '2024-02-13', '2024-01-29', '1970-01-01', 'black', 'gold', 'Theorema', 'The Diall to function the arrows to set the time has come out of the watch\n\n\n- need correct shipping address - contacted Elsa on 27.02.2024', 'Looks like the customer wound the watch like crazy or someone opened it and did something to the movement, dial doesnt have feet anymore, one of the two feet is missing. I would have to change: \n- movement\n- dial\n- crown/stem\n\n! ALL DONE !', '0', '2024-05-31', '2024-05-31', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-06-03', '159.134.105.22', '159.134.105.22', '2024-01-29', '1Z8VF459DK63554124', NULL),
(13359, 'N/A', 10422, 999999999, 0, '121-St Petersburg', '1970-01-01', '2024-01-30', '2023-01-07', 'gold', 'blue', 'Theorema', 'My crown on the watch popped off. I do not know why this happened, I have taken care of this watch very well. And absolutely love it. It should be stated that the watch is applicable to time incorrections after even one day. I went to adjust the time and the crown came off. It came off as if whatever was holding it together was no longer there. It simply slid off entirely. The watch will work from time to time but outside of that the clock is also frozen ever since. \n\nI do not remember my order ID as I had bought this watch several months ago online. And deleted the payment information that I received at my email after the watch itself arrived at my home. I still have the box, and all of the cards with it. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '184.99.58.121', '184.99.58.121', '2024-01-30', '--', NULL),
(13360, 'T64806', 10423, 999999999, 0, '121-St Petersburg', '1970-01-01', '2024-01-30', '2023-01-07', 'gold', 'blue', 'Theorema', 'My crown on the watch popped off. I do not know why this happened; I have taken care of this watch very well. And absolutely love it. It should be stated that the watch is applicable to time incorrections after even one day. I went to adjust the time and the crown came off. It came off as if whatever was holding it together was no longer there. It simply slid off entirely. The watch will work from time to time but outside of that the clock is also frozen ever since. \n\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '184.99.58.121', '184.99.58.121', '2024-01-30', '--', NULL),
(13361, '', 10424, 999999999, 0, '3005', '2024-01-30', '2024-01-30', '0000-00-00', 'silver', 'silver', 'Theorema', 'many problems\nout of warranty - he must pay for all', 'New movement\nNew crown\nChange the band with another band ( new band is use )\n\nWe change normally everything with a second watch like new', '0', '2024-02-08', '2024-02-08', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-02-15', '80.130.221.203', 'p5082ddcb.dip0.t-ipconnect.de', '2024-01-30', 'LE510138634DE', NULL),
(13362, 'LE510114709DE', 10425, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-01-30', '2022-08-29', 'gold', 'blue', 'Theorema', 'La montre s\'est mise à prendre du retard et à s\'arrêter de façon occasionnelle même si je la remontais.  Ce problème a commencé vers le mois de septembre 2023.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '206.167.190.38', 'serveurmacsi.cscapitale.qc.ca', '2024-01-30', '--', NULL),
(13363, '?', 10426, 999999999, 0, '7001-Havana', '1970-01-01', '2024-01-30', '2024-01-23', 'gold', 'white', 'Pionier', 'In the band to open imposible.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '50.159.172.23', 'ip50-159-172-23.lv.lv.cox.net', '2024-01-30', '--', NULL),
(13364, '', 10427, 999999999, 0, '', '1970-01-01', '2024-01-31', '1970-01-01', '', '', '', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '136.226.82.99', '136.226.82.99', '2024-01-31', '--', NULL),
(13365, 'T55901', 10428, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-01-31', '2022-10-27', 'silver', 'blue', 'Theorema', 'Wound completely and will not run.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '136.226.2.80', '136.226.2.80', '2024-01-31', '--', NULL),
(13366, 'T55778', 10429, 999999999, 0, '108-Oman', '1970-01-01', '2024-02-01', '2022-11-14', 'silver', '', 'Theorema', 'Watch stops working too many times.  Work temporarily when impacted but stops again.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '72.83.20.10', 'pool-72-83-20-10.washdc.fios.verizon.net', '2024-02-01', '--', NULL),
(13367, 'T62376', 10430, 999999999, 0, '106-Toronto GM', '2024-03-09', '2024-02-01', '2023-02-06', 'silver', 'blue', 'Theorema', 'My order number is T62376- The crown has fallen off and is missing.. Please replace/ repair accordingly.', 'new crown   stem    adjusted the hands -  now all OK', '0', '2024-03-24', '2024-03-24', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-03-28', '4.38.166.66', '4.38.166.66', '2024-02-01', 'LE510138815DE', NULL),
(13368, 'T6051', 10431, 999999999, 0, '514-Hawaii', '1970-01-01', '2024-02-01', '2018-02-26', 'gold', 'black', 'Pionier', 'he watch needs some screws for the clasp over the crown and Please replace/ repair accordingly. also i would like service for the watch and polished. after that will i recieve a new warranty card?\ni also would like a new box for the watch\n\nplease first send me a price of the repair and service before repairing it. \n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '81.205.224.6', '81-205-224-6.fixed.kpn.net', '2024-02-01', '--', NULL),
(13369, 'T68229', 10432, 999999999, 0, '117-Kingston', '1970-01-01', '2024-02-02', '1970-01-01', 'silver', 'blue', 'Theorema', 'i Just have a hard time seeing your dials\ni wore this around my house for 30 min\nits still in new condition \njust not my cup of tea \ni am very sorry \ni am willing to pay a restock fee if i have too', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.181.106.153', 'c-73-181-106-153.hsd1.co.comcast.net', '2024-02-02', '--', NULL),
(13370, 'T68229', 10433, 999999999, 0, '117-Kingston', '1970-01-01', '2024-02-02', '1970-01-01', 'silver', 'blue', 'Theorema', 'I dont Like the  watch \nI Wore the Watch for 30 min\nPlease refund in accordance with your Policy\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '97.122.202.152', '97-122-202-152.hlrn.qwest.net', '2024-02-02', '--', NULL),
(13371, 'T67715', 10434, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-02-02', '2024-01-05', 'gold', 'white', 'Theorema', 'My order number is T67715 The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '70.26.141.165', 'bras-base-maplon2305w-grc-51-70-26-141-165.dsl.bell.ca', '2024-02-02', '--', NULL),
(13372, 'T68124', 10435, 999999999, 0, '2007-Toronto', '1970-01-01', '2024-02-02', '2024-01-25', 'gold', 'white', 'Theorema', 'The watch was not worn and was not what was described so I am returning it for a full refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.186.94.170', 'c-73-186-94-170.hsd1.ct.comcast.net', '2024-02-02', '--', NULL),
(13373, '#T68129', 10436, 999999999, 0, '7001-Havana', '1970-01-01', '2024-02-02', '2024-01-17', 'black', 'blue', 'Pionier', 'Online photos show the blue as matte, but the actual metal is extremely glossy. I would not have made the original purchase if I had known the metal was glossy.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '76.130.170.194', 'c-76-130-170-194.hsd1.co.comcast.net', '2024-02-02', '--', NULL),
(13374, '', 10437, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-02-04', '2023-11-28', 'gold', 'white', 'Theorema', 'My order number is T66346-There is condensation inside the watch without being exposed to water. Please repair accordingly.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '121.212.117.215', 'cpe-121-212-117-215.nb06.nsw.asp.telstra.net', '2024-02-04', '--', NULL),
(13375, 'T66346', 10438, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-02-05', '2023-11-28', 'gold', 'white', 'Theorema', 'My order number is T66346-There is condensation inside the watch without being exposed to water. Please repair accordingly.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '120.155.1.157', 'cpe-120-155-1-157.nb05.nsw.asp.telstra.net', '2024-02-05', '--', NULL),
(13376, 'T58851 ', 10439, 999999999, 0, '104-Copacabana', '2024-03-09', '2024-02-05', '2022-12-27', 'black', 'yellow', 'Theorema', 'The watch has lost 8 hours in the last 24 hours even fully wound. Please repair accordingly]', 'glued the 2 at 12-position , new movement - old one would need too many new parts, so better to change the whole mov. - now all OK', '0', '2024-04-03', '2024-04-03', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-05', '121.222.119.80', '121.222.119.80', '2024-02-05', 'LE510139011DE', NULL),
(13377, '', 10440, 999999999, 0, 'Choose option', '2024-03-09', '2024-02-05', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', 'I am unable to set the time as the hour hand will not rotate past the 8:00 hour. While wearing it on my wrist both hands are free spinning upon the movement and motion on my wrist. ', 'hands weren\'t set good. set them again, now OK', '0', '2024-03-24', '2024-03-24', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-03-28', '12.247.230.58', '12.247.230.58', '2024-02-05', 'LE510138775DE', NULL),
(13378, 'T55901', 10441, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-02-05', '2022-10-16', 'silver', 'blue', 'Theorema', 'Wound fully will not run.', 'new movement , new inner ring - now all OK', '0', '2024-04-01', '2024-04-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 0, 1, '2024-04-02', '104.129.205.4', '104.129.205.4', '2024-02-05', 'LE510138855DE', NULL),
(13379, 'T68365', 10442, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-02-05', '2024-01-23', 'gold', 'blue', 'Theorema', 'The watch is not what I expected. The watch is still brand new. Please refund.)', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '70.15.234.250', '70.15.234.250.res-cmts.ovr.ptd.net', '2024-02-05', '--', NULL),
(13380, ' #T56979', 10443, 999999999, 0, '101-Casablanca GM', '2024-03-14', '2024-02-06', '2024-03-29', 'silver', 'yellow', 'Theorema', 'Sehr geehrte Damen und Herren,\n\nin dieser E-Mail möchte ich Ihnen mitteilen, dass an meiner bei Ihnen erworbenen Uhr sich am gestrigen Tage der Ring sich erneut von dem Sekundenzeiger und damit auch der Sekundenzeiger gelöst hat. Diese Uhr jetzt nicht mehr funktionsfähig. Ich würde mich von ihrer Seite über eine Reparatur oder ein Austausch dieser Uhr freuen und hoffe über Rückmeldung.', 'lubricated,   new dial, new minute hand, cleaned case and band in ultrasonic, cleaned stem and crown in watch cleaning fluid - now all OK', '0', '2024-04-07', '2024-04-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-08', '104.28.62.41', '104.28.62.41', '2024-02-06', '00340434129949130712', NULL),
(13381, 'GM 101-13', 10444, 999999999, 0, '101-Casablanca GM', '2024-03-09', '2024-02-06', '2023-10-06', 'gold', 'black', 'Theorema', 'Piece of the inside, back decorative inter-circle fell off and is inside the watch face. ', 'new dial and minute hand, new clasp, adjusted timing - now all OK', '0', '2024-04-01', '2024-04-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-02', '99.20.105.197', '99-20-105.lightspeed.rcsntx.sbcglobal.net', '2024-02-06', 'LE510138909DE', NULL),
(13382, 'T65720', 10445, 999999999, 0, '101-Casablanca GM', '2024-03-21', '2024-02-06', '2023-11-13', 'silver', 'white', 'Theorema', 'Received new watch but after a few wears it no longer ticks. No water or physical damage done to watch.', 'adjusted balance wheel and new inner movement ring - now all OK', '0', '2024-04-07', '2024-04-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-08', '172.56.169.44', '172.56.169.44', '2024-02-06', 'LE510139087DE', NULL),
(13383, 'T64399', 10446, 999999999, 0, '114-Buenos Aires', '2024-03-09', '2024-02-06', '2023-09-08', 'gold', 'black', 'Theorema', 'I went to wind my watch one morning before work, when I went to wind the watch, I noticed the crown was very loose, I put the watch on my wrist, and shortly after the crown ended up falling off. The movement inside of the watch was still working until the mainspring was no longer wound and then it stopped working.', 'repaired the crown part in movement  , adjusted timing  , set all hands again,   cleaned crown in ultrasonic - now all OK', '0', '2024-04-01', '2024-04-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-02', '24.247.213.84', '024-247-213-084.res.spectrum.com', '2024-02-06', 'LE510138872DE', NULL),
(13384, 'T64806', 10447, 999999999, 0, '121-St Petersburg', '2024-03-09', '2024-02-07', '2023-01-07', 'gold', 'blue', 'Theorema', ' My crown on the watch popped off. I do not know why this happened; I have\n taken care of this watch very well. And absolutely love it. It should be stated\n that the watch is applicable to time incorrections after even one day. I went to\n adjust the time and the crown came off. It came off as if whatever was holding\n it together was no longer there. It simply slid off entirely. The watch will work\n from time to time but outside of that the clock is also frozen ever since', 'new crown and stem   new screw on caseback   fixed hands   fixed dial, it was broken in 2 parts - now all OK', '0', '2024-03-24', '2024-03-24', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-03-28', '184.99.43.107', '184.99.43.107', '2024-02-07', 'LE510138784DE', NULL),
(13385, 'T68489', 10448, 999999999, 0, '111-Copenhagen', '1970-01-01', '2024-02-08', '2024-02-05', 'silver', 'black', 'Theorema', 'On the 5th of February I received the watch and notice the tick marks circle on the right side(sun) was loosened It\'s supposed to be on the sun logo, but it is now adjacent to the sun logo, I would like to send back for a replacement please. Thank you.\n\n\n\n\n\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '99.247.198.53', 'cpe8c6a8d67ec38-cm8c6a8d67ec36.cpe.net.cable.rogers.com', '2024-02-08', '--', NULL),
(13386, '', 10449, 999999999, 0, '106-Toronto GM', '1970-01-01', '2024-02-08', '2024-01-31', 'gold', 'gold', 'Theorema', 'Would like to exchange for Toronto GM-106-1 (the silver case) ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.70.225.24', 'c-73-70-225-24.hsd1.ca.comcast.net', '2024-02-08', '--', NULL),
(13387, 'T68403', 10450, 999999999, 0, '505-Florida', '2024-03-09', '2024-02-09', '2024-01-31', 'black', 'black', 'Pionier', 'Calendar date cannot be adjusted between 4 and 15, and will only update automatically sometimes. The day of the Week dial also only updates occasionally.', 'repaired the date   adjusted timing - now all OK', '0', '2024-04-01', '2024-04-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-02', '98.97.59.141', 'customer.lsancax1.pop.starlinkisp.net', '2024-02-09', 'LE510138890DE', NULL),
(13388, 'T68520', 10451, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-02-12', '2024-02-07', 'black', 'yellow', 'Theorema', 'no defect .this is just a retun.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '64.67.72.178', '64.67.72.178.res-cmts.sth.ptd.net', '2024-02-12', '--', NULL),
(13389, 'T59940', 10452, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-02-12', '2023-02-13', 'black', 'black', 'Theorema', 'I have sent a picture showing that the watch is broken. I don\'t know how it is possible. I haven\'t used this watch in a while, and when I see the watch in the hour hand, it\'s bent. I am really upset. I bought two watches from Theorema, and both of them are broken and need to be sent back.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '120.17.141.227', '120.17.141.227', '2024-02-12', '--', NULL),
(13390, 'T68536', 10453, 999999999, 0, '118-Sahara', '1970-01-01', '2024-02-13', '2024-02-07', 'black', 'white', 'Theorema', '\n\n\n    MY ORDER NUMBERIS T68536- THE WATCH IS BRAND NEW AND NEVER WORN.\n    \n    PLEASE EXCHANGE WITH GM-123-7', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '72.189.79.215', '072-189-079-215.res.spectrum.com', '2024-02-13', '--', NULL),
(13391, 'T64541', 10123, 999999999, 0, 'Choose option', '2024-02-21', '2024-02-13', '2023-09-14', 'Choose option', 'Choose option', 'Pionier', 'The watch is going behind and the blue circle from the tourbillon detached itself and the deals remained blocked in it. I\'m very unhappy with the watch and request a replacement or my money back', 'new movement, hands and dial - now all OK', '0', '2024-04-10', '2024-04-10', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-11', '81.181.81.234', '81.181.81.234', '2024-02-13', '1Z8VF459DK62277597', NULL),
(13392, 'T68414', 10454, 999999999, 0, '117-Kingston', '2024-02-21', '2024-02-13', '2024-02-13', 'gold', 'blue', 'Theorema', 'The hands are not aligned correctly and the watch keeps stopping even manually wound. Please replace/repair accordingly.', 'new movement - now all OK', '0', '2024-03-26', '2024-04-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-01', '62.103.234.15', '62.103.234.15', '2024-02-13', 'LE510138705DE', NULL),
(13393, 'T60342', 10455, 999999999, 0, '510-London', '2024-03-09', '2024-02-13', '2023-03-08', 'silver', 'gold', 'Pionier', 'My order number is T60342, the rotor doesn\'t work. please replace/repair accordingly. The watch hands and calender turn when the dial is turned by hand but the watch simply doesnt function', 'new movement, stem was stuck not able to get it out -  now all OK', '0', '2024-03-24', '2024-03-24', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-03-28', '65.181.22.155', 'customer.prthaus1.pop.starlinkisp.net', '2024-02-13', 'LE510138767DE', NULL),
(13394, 'T67337', 10456, 999999999, 0, '106-Toronto GM', '2024-07-19', '2024-02-13', '1970-01-01', 'gold', 'gold', 'Theorema', 'Il mio numero d\'ordine è T67337- Sono presenti due graffi sulla cassa dell\'orologio.  L\'orologio è nuovo e mai indossato. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '79.32.198.88', 'host-79-32-198-88.retail.telecomitalia.it', '2024-02-13', '--', NULL),
(13395, 'T68344', 10457, 999999999, 0, '112-Madrid', '1970-01-01', '2024-02-14', '2024-02-09', 'black', 'gold', 'Theorema', 'My order no is T68344- I don’t like the watch. The watch is brand new and never worn. Please refund ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '74.88.209.28', 'ool-4a58d11c.dyn.optonline.net', '2024-02-14', '--', NULL),
(13396, 'T68595', 10458, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-02-14', '2024-02-09', 'gold', 'blue', 'Theorema', 'Henry Jacobs\nCASE IS GOLD NOT ROSE GOLD\nDIAL HAS BLUE TRIM NOT ORDERED\nWATCH DOES NOT KEEP ACCURATE TIME\nDO NOT LIKE WATCH AND IT IS VERY HEAVY\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.149.188.172', '73.149.188.172', '2024-02-14', '--', NULL),
(13397, '', 10459, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-02-15', '1970-01-01', 'black', 'white', 'Theorema', 'There is no defect. The watch was wonderful. However, due to circumstances I will no longer be gifting it. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.166.160.99', 'c-73-166-160-99.hsd1.tx.comcast.net', '2024-02-15', '--', NULL),
(13398, 'T68477', 10460, 999999999, 0, '101-Casablanca GM', '2024-03-09', '2024-02-15', '2024-02-15', 'black', '', 'Theorema', 'Something inside of the watch came off you can see it stuck on the screen', 'new dial, adjusted timing - now all OK ', '0', '2024-04-01', '2024-04-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-02', '76.90.164.129', '076-090-164-129.res.spectrum.com', '2024-02-15', 'LE510138926DE', NULL),
(13399, 'T68412', 10461, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-02-16', '1970-01-01', '', '', 'Theorema', 'My order number is T68412  The watch is brand new and never worn. Please  exchange with GM-101-13  Gold\nWe made a mistake and ordered the wrong color. We want the one with white inside', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '35.150.134.34', '035-150-134-034.res.spectrum.com', '2024-02-16', '--', NULL),
(13400, 'G14-123-3', 10462, 999999999, 0, '123-Madame Butterfly', '2024-03-09', '2024-02-18', '2023-03-09', 'bicolor gold', 'blue', 'Theorema', 'the diamond studded second dial was all of a sudden loose, there was no impact on the watch. I scratched it once on a rock when I prevented myself from falling, but this has been months ago and I wore the watch on a daily basis, so I would have noticed if there has been something wrong, beside the little scratches in the glass... Because the second dial doesn\'t match the actual time anymore. And I also have to mention, that I had to send the watch in, because the automatic movement did not function anymore and when I sent the watch in, I also did send the original strap, but did not get it back. Although some employees from your side do not believe this is true... So I only have this band, which is also from Tufina. (old case RMA No: 12592).', 'glued the inner bezel   adjusted timing ', '0', '2024-03-24', '2024-03-24', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-03-28', '172.56.201.56', '172.56.201.56', '2024-02-18', 'LE510138753DE', NULL),
(13401, 'T66776', 10463, 999999999, 0, '108-Oman', '1970-01-01', '2024-02-19', '2024-01-16', 'silver', 'gold', 'Theorema', 'The clasp is loose and stay opened. Please replace/ repair accordingly. I have misplaced the Warranty card.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '51.37.90.157', '51.37.90.157', '2024-02-19', '--', NULL),
(13402, 'T66776', 10464, 999999999, 0, '108-Oman', '1970-01-01', '2024-02-19', '2023-12-04', 'silver', 'gold', 'Theorema', 'My order number is T66776. The clasp is loose and stay opened. Please replace/ repair accordingly. I have misplaced the warranty card.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '51.37.90.157', '51.37.90.157', '2024-02-19', '--', NULL),
(13403, '1Z8VF459D962591994', 10465, 999999999, 0, '505-Florida', '1970-01-01', '2024-02-19', '2023-12-18', 'black', 'gold', 'Pionier', 'El reloj no funciona correctamente,se para continuamente y se usa el dia y noche,le hicimos todo los pasos recomendados por el de atención al cliente y no funcionó ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '75.199.80.84', '84.sub-75-199-80.myvzw.com', '2024-02-19', '--', NULL),
(13404, '', 10466, 999999999, 0, '103-Sao Paulo', '2024-03-21', '2024-02-20', '2023-04-20', 'gold', 'white', 'Theorema', 'My Watch will not wind properly, as I tried to wind it before putting on and it is winding but not !', 'repaired the crown part in movement , adjusted timing , cleaned strap and caseback in ultrasonic - now all OK', '0', '2024-04-04', '2024-04-04', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '76.155.251.169', 'c-76-155-251-169.hsd1.co.comcast.net', '2024-02-20', '--', NULL),
(13405, 'GM-101-4', 10467, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-02-20', '2024-12-02', 'black', 'yellow', 'Theorema', 'My order number is T68657 The watch is brand new ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.56.3.238', '172.56.3.238', '2024-02-20', '--', NULL),
(13406, 'T66776', 10468, 999999999, 0, '108-Oman', '1970-01-01', '2024-02-20', '2023-12-12', 'silver', 'gold', 'Theorema', 'My order number is T66776- The clasp is loose and stay opened. Please replace/ repair accordingly. I have lost my warranty card.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '109.77.8.153', '109.77.8.153', '2024-02-20', '--', NULL),
(13407, 'P7001-1', 10469, 999999999, 0, '501-Copernicus', '2024-03-09', '2024-02-21', '2022-08-13', 'black', 'white', 'Pionier', 'My order number is T53572-The hand of the month has fallen off and it is not working anymore. Please replace/ repair accordingly.', 'new month hand, set all hands again, adjusted timing, new crown and stem - now all OK', '0', '2024-03-31', '2024-03-31', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-02', '91.73.49.171', '91.73.49.171', '2024-02-21', 'LE510138930DE', NULL),
(13408, '', 10470, 999999999, 0, '550-Tirona', '2024-03-09', '2024-02-21', '2023-11-14', 'silver', 'black', 'Pionier', 'The Watch does not keep correct time. I have seen it off more than 20 minutes from the correct time.I have changed the battery with a new one but the problem is the same', 'new movement - now OK', '0', '2024-04-05', '2024-04-05', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-05', '184.155.145.181', '184-155-145-181.cpe.sparklight.net', '2024-02-21', 'LE510139042DE', NULL),
(13409, 'T55250', 10471, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-02-22', '2022-09-22', 'gold', 'black', 'Theorema', 'My order number is T55250-I just received my watch back from repair and even fully wound the watch runs usually 1-4 hours before stopping in very rare cases up to 7h. Please replace the movement with a new one.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '104.28.62.87', '104.28.62.87', '2024-02-22', '--', NULL),
(13410, 'T68261', 10472, 999999999, 0, '121-St Petersburg', '1970-01-01', '2024-02-22', '2024-02-01', 'gold', 'gold', 'Theorema', 'As informed through email the hand minute doesn’t move. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '200.202.99.23', '200-202-99-23.dynamic.lestetelecom.com.br', '2024-02-22', '--', NULL),
(13411, '1Z3VF459D962970851', 10473, 999999999, 0, 'Choose option', '1970-01-01', '2024-02-22', '2024-02-22', 'Choose option', 'Choose option', 'Choose option', 'Necesito hacer una devolución d un reloj q pedí y no me sirvió por favor q debo hacer gracias ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '174.48.231.55', 'c-174-48-231-55.hsd1.fl.comcast.net', '2024-02-22', '--', NULL),
(13412, '', 10474, 999999999, 0, '505-Florida', '1970-01-01', '2024-02-23', '2023-06-19', 'gold', 'blue', 'Pionier', 'During first or second month after purchase  de date dial, for the unit side (right side) started to display just a half of the date. During the first week of February 2024, the main button fall of. This watch had been used just evenings, not at work!\nI hope that the German craftsmanship is not just a legend used to sell more watches!', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '184.151.230.53', '184.151.230.53', '2024-02-23', '--', NULL),
(13413, '', 10475, 999999999, 0, '505-Florida', '2024-03-21', '2024-02-23', '2023-06-19', 'gold', 'blue', 'Pionier', 'During the first or second month after purchase, the date dial, for the unit side (right side) started to display just half the date. During the first week of Feb 2024, the main button had fallen off.\nThis watch has been used just for evenings out as a display piece, never has it experienced any event that would induce wear\'n\'tear.\nI hope that maybe this one was just a defect as I am no stranger to German craftsmanship. ', 'new date disc and screw, set hands again, new hour hand, new stem and crown, adjusted timing -now all OK', '0', '2024-04-07', '2024-04-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-08', '108.180.209.26', '108.180.209.26', '2024-02-23', 'LE510139095DE', NULL),
(13414, 'T68855', 10476, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-02-23', '1970-01-01', 'gold', 'black', 'Theorema', 'The watch doesn\'t work even fully wound.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '146.75.244.0', '146.75.244.0', '2024-02-23', '--', NULL),
(13415, 'T 68658', 10477, 999999999, 0, 'Choose option', '1970-01-01', '2024-02-23', '2024-02-09', 'Choose option', 'Choose option', 'Choose option', 'My order number is T 68658. I don’t like the watch. The watch is brand new and never worn. Please exchange with Barcelona Pionier GM- 516-6\nThanks.\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '104.28.198.68', '104.28.198.68', '2024-02-23', '--', NULL),
(13416, 'T68760', 10478, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-02-24', '1970-01-01', 'rose', 'blue', 'Theorema', 'The watch is too big for my wrist.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.220.67.186', '172-220-067-186.res.spectrum.com', '2024-02-24', '--', NULL),
(13417, 'T64365', 10479, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-02-24', '2023-09-01', 'gold', 'white', 'Theorema', 'My order number is T64365 - The second hand is loose and has fallen off. The watch is still unworn. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '107.193.66.105', '107-193-66-105.lightspeed.cicril.sbcglobal.net', '2024-02-24', '--', NULL),
(13418, '', 10480, 999999999, 0, '3008-Damascus', '2024-03-20', '2024-02-26', '1970-01-01', 'gold', 'black', 'Theorema', 'Dear Theorema Support,\n\nI\'m contacting you to request a repair for my \"Theorema\" watch, as the back glass has detached from the watch face.\n\nPlease advise on the next steps for sending the watch for repair.\n\nThank you for your assistance.\n\nKind Regards,\nConstantine', ' new case , adjusted timing, demagnetized - now all OK\n\nON 06-06-2024 we received the package back. Address not correct.  Return shipping rate Euro 40,71 plus Euro 35 for the customs fees in UK.', '0', '2024-04-25', '2024-04-25', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-26', '86.130.161.241', 'host86-130-161-241.range86-130.btcentralplus.com', '2024-02-26', '1Z8VF459DK61168582', NULL),
(13419, 'T67255', 10481, 999999999, 0, '505-Florida', '2024-03-09', '2024-02-26', '2023-12-18', 'gold', 'black', 'Pionier', 'No funciona correctamente,se para continuamente,aunque se use las 24 horas', 'new movement - old one is not possible to repair - now all OK', '0', '2024-04-03', '2024-04-03', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-05', '108.70.235.44', '108-70-235-44.lightspeed.miamfl.sbcglobal.net', '2024-02-26', 'LE510139008DE', NULL),
(13420, 'T66410', 10482, 999999999, 0, '510-London', '2024-03-21', '2024-02-26', '2024-01-12', '', '', 'Pionier', 'My order number is T66410 The watch is running 20 minutes ahead of the actual time in 24 hours  Please replace/ repair accordingly.', 'adjusted timing - now all OK', '0', '2024-04-07', '2024-04-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-08', '198.137.18.149', '198.137.18.149', '2024-02-26', 'LE510139135DE', NULL),
(13421, 'T67596', 10483, 999999999, 0, '7001-Havana', '2024-03-09', '2024-02-26', '2023-12-28', 'gold', 'white', 'Pionier', 'My order is T67596. The watch is worn more than 14 hours a day but always stops 4 hours after midnight. Please replace/ repair accordingly.', 'tested the watch for 6 days, nothing found, everything OK - we can tell the customer that i did some maintenance check', '0', '2024-04-03', '2024-04-03', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-05', '24.128.25.143', 'c-24-128-25-143.hsd1.co.comcast.net', '2024-02-26', 'LE510139025DE', NULL),
(13422, '', 10480, 999999999, 0, '101-Casablanca GM', '2024-03-20', '2024-02-26', '1970-01-01', 'gold', 'black', 'Theorema', 'Dear Sir/Madam,\n \nThe crown is encapsulated by a latch, which you unclip in order to pull the crown off to change the time. This latch does not stay locked when you lock it down, meaning the latch flaps about. Now, the latch has been lost. Please advise on the next steps for sending the watch for repair.\n\nThank you for your assistance.\n\nKind Regards, Constantine', 'new case - now all OKAY\n\nON 06-06-2024 we received the package back. Address not correct.   Return shipping rate Euro 40,71', '0', '2024-04-25', '2024-04-25', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-26', '86.130.161.241', 'host86-130-161-241.range86-130.btcentralplus.com', '2024-02-26', '1Z8VF459DK61168582', NULL),
(13423, 'T52114', 10484, 999999999, 0, '101-Casablanca GM', '2024-03-09', '2024-02-27', '2022-05-12', 'gold', 'black', 'Theorema', 'Does not keep time. It is not accurate at all. Buckle broke. I want brand new box.', 'adjusted timing , new inner ring - now all OK', '0', '2024-04-01', '2024-04-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-02', '24.128.25.143', 'c-24-128-25-143.hsd1.co.comcast.net', '2024-02-27', 'LE510138912DE', NULL),
(13424, 'T68668', 10485, 999999999, 0, '7003-Newport', '1970-01-01', '2024-02-27', '2024-02-19', 'silver', '', 'Pionier', 'My order number is T68668. Both watches are brand new and never worn. Please refund both.\n\nNewport Pionier P7003-2 | Silver | Automatic German Watch × 1\nSilver\n\nMilano Pionier - GM-519-2 | Blue | Made in Germany Automatic Watch × 1\n\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '111.220.98.187', '187.98.220.111.sta.wbroadband.net.au', '2024-02-27', '--', NULL),
(13425, 'T52510', 10486, 999999999, 0, '515-Amsterdam', '2024-03-21', '2024-02-27', '2022-05-27', 'silver', 'black', 'Pionier', 'Condensation appearing inside crystal without exposure to water\nWatch no longer functioning', 'pallet jewels of the pallet fork were broken , hand stuck inside the movement - new movement, month and day hand -  now all OK', '0', '2024-04-10', '2024-04-10', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-11', '76.122.20.67', 'c-76-122-20-67.hsd1.fl.comcast.net', '2024-02-27', 'LE510139189DE', NULL),
(13426, 'T60042', 10487, 999999999, 0, '121-St Petersburg', '2024-09-30', '2024-02-28', '2023-02-20', 'silver', 'blue', 'Theorema', 'My order number is T60042-This is the second time I have to return my watch for a crown issue in a year.  Please replace the whole faulty part with a new one.', 'new movement, stem was broken and stuck in old one, cleaned caseback screws, cleaned glass, new hands, new gasket, new stem and crown (old one was not in the box), demagnetized case', '0', '2024-10-08', '2024-10-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-08', '152.71.207.141', '152.71.207.141', '2024-02-28', '981693100082', NULL),
(13427, 'T68305', 10488, 999999999, 0, '120-Lady Butterfly', '1970-01-01', '2024-02-28', '2024-02-28', 'gold', 'gold', 'Theorema', 'The watch does not have any scratches, in fact I sent you a video where it is clearly seen that it is new in the package, and surely before sending it to you I will make a security video to make sure that I send you your product as you sent me, I will keep proof that I send the watch 100% New,T68305I return it because the rope doesn\'t last, it doesn\'t weigh and I think it\'s very expensive for its conditions, since I took it in my hand it looked like a toy', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.59.177.39', '172.59.177.39', '2024-02-28', '--', NULL),
(13428, 'T68305', 10489, 999999999, 0, '120-Lady Butterfly', '1970-01-01', '2024-02-28', '2024-02-28', 'gold', 'gold', 'Theorema', 'The watch does not have any scratches, in fact I sent you a video where it is clearly seen that it is new in the package, and surely before sending it to you I will make a security video to make sure that I send you your product as you sent me, I will keep proof that I send the watch 100% New.I return it because the rope doesn\'t last, it doesn\'t weigh and I think it\'s very expensive for its conditions, since I took it in my hand it looked like a toy', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.59.177.39', '172.59.177.39', '2024-02-28', '--', NULL),
(13429, 'T68785', 10490, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-02-28', '2024-02-19', 'gold', 'black', 'Theorema', 'Poor quality. I took this watch to show in watch shop/repair place. Was advised that this watch made from cheap parts. It seems that your description does not proof real watch quality. Loads of bad reviews everywhere and watch is made in China not in Germany. \nYou promise to refund £49 that it was never transferred.Box came broken. \nNever did not wear watch because i read if i do, it will be not accepted. \nVery sad. I am very disappointed that you are using people and charging big money for so poor quality. \nKind regards,\nGerda Staliuniene ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '90.220.134.49', '5adc8631.bb.sky.com', '2024-02-28', '--', NULL),
(13430, 'T68305', 10491, 999999999, 0, '120-Lady Butterfly', '1970-01-01', '2024-02-28', '2024-01-26', 'gold', 'gold', 'Theorema', 'I return it because the rope doesn\'t last, it doesn\'t weigh and I think it\'s very expensive for its conditions, since I took it in my hand it looked like a toy', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.59.176.95', '172.59.176.95', '2024-02-28', '--', NULL),
(13431, 'T68305', 10492, 999999999, 0, '120-Lady Butterfly', '1970-01-01', '2024-02-28', '2024-01-26', 'gold', 'gold', 'Theorema', 'I return it because the rope doesn\'t last, it doesn\'t weigh and I think it\'s very expensive for its conditions, since I took it in my hand it looked like a toy', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.59.176.115', '172.59.176.115', '2024-02-28', '--', NULL),
(13432, 'T52286', 10493, 999999999, 0, '101-Casablanca GM', '2024-03-21', '2024-02-28', '2023-05-19', '', '', 'Theorema', 'Stopped working ', 'new movement, new gear, cleaned caseback in ultrasonic, cleaned crown and stem in cleaning fluid, new gasket - now all OK', '0', '2024-04-07', '2024-04-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-08', '70.107.82.33', 'pool-70-107-82-33.nycmny.fios.verizon.net', '2024-02-28', 'LE510139127DE', NULL),
(13433, '#T68726', 10494, 999999999, 0, '120-Lady Butterfly', '2024-03-19', '2024-02-28', '2024-02-14', 'silver', 'black', 'Theorema', 'My order number is T68726- I received the Gm-116-1 instead of the GM-120-1. The watch is brand new and never worn. Please replace', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-03-20', '86.126.97.76', '86-126-97-76.rdsnet.ro', '2024-02-28', '1Z8VF459DK63845677', NULL),
(13434, 'My order number T68102', 10495, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-02-28', '2024-02-27', 'black', 'blue', 'Theorema', 'My order number is T68102- I don\'t like the watch. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.195.102.40', 'c-73-195-102-40.hsd1.nj.comcast.net', '2024-02-28', '--', NULL),
(13435, 'T68305', 10496, 999999999, 0, '120-Lady Butterfly', '1970-01-01', '2024-02-29', '2024-01-26', 'gold', 'gold', 'Theorema', 'My order number is T68305- I really don\'t like the watch. The watch is brand new and never worn. Please refund.]', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.59.177.27', '172.59.177.27', '2024-02-29', '--', NULL),
(13436, 'T68871', 10497, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-02-29', '2024-02-20', 'gold', 'blue', 'Theorema', 'My order number is #T68871- The watch is too big. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '98.113.137.137', 'pool-98-113-137-137.nycmny.fios.verizon.net', '2024-02-29', '--', NULL),
(13437, '06-11181-92304', 10498, 999999999, 0, '117-Kingston', '2024-03-07', '2024-02-29', '2024-02-21', 'gold', 'white', 'Theorema', 'Hello, my watch mount rotates endlessly. It stops quickly, even when I wear it.\nSincerely\nFrançois-Régis Migné\n\nBonjour, le montoir de ma montre tourne sans fin. Elle s\'arrête rapidement, même quand je la porte.\nCordialement\nFrançois-Régis Migné\n', 'tested for 6 days, nothing found what he says. everything is OK - we can say to the client that i did a maintenance check. ', '0', '2024-04-03', '2024-04-03', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-05', '90.12.5.190', 'lfbn-nan-1-1098-190.w90-12.abo.wanadoo.fr', '2024-02-29', 'LE510139039DE', NULL),
(13438, '', 10499, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-03-01', '2024-02-26', 'gold', 'yellow', 'Theorema', 'My order number isT68862- I don\'t like the watch The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '147.235.221.191', '147.235.221.191', '2024-03-01', '--', NULL),
(13439, 'T68710', 10500, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-03-02', '2024-02-14', 'black', 'white', 'Theorema', 'My order number is T68710- The watch is too big for me. The watch is brand new and never worn. Please refund', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '76.176.152.137', '076-176-152-137.res.spectrum.com', '2024-03-02', '--', NULL),
(13440, '#T61785', 10501, 999999999, 0, '108-Oman', '2024-03-14', '2024-03-02', '2023-05-10', 'silver', 'black', 'Theorema', 'The watch began to lag during use, about 10 minutes a day, and then stopped after a while and cannot be restarted by winding it up.', 'new mvt. - now OK', '0', '2024-04-10', '2024-04-10', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-11', '176.63.0.130', 'catv-176-63-0-130.catv.fixed.vodafone.hu', '2024-03-02', 'LE510139175DE', NULL),
(13441, 'T58357', 9550, 999999999, 0, '101-Casablanca GM', '2024-03-21', '2024-03-04', '2022-12-12', '', '', 'Theorema', 'My order number is T58357 The watch doesn\'t work even fully wound this is the 3rd time I\'m returning it. Please  Replace.\n\nPlease ensure a brand new watch is sent back per our conversation, as this one does not work.', 'chaned movement   new second hand - tested very carefully', '0', '2024-03-24', '2024-03-24', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-03-28', '198.53.170.28', 'd198-53-170-28.abhsia.telus.net', '2024-03-04', 'LE510138841DE', NULL),
(13442, '', 10502, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-03-04', '2023-04-26', 'gold', 'blue', 'Theorema', 'The crown suddenly became stiff for winding and for setting time. Unable to wind or set time. \nThe watch was a gift so I don’t have the order ID info other than the name of the purchaser Anna Nicolson ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '142.127.6.106', '142.127.6.106', '2024-03-04', '--', NULL),
(13443, 'T68911', 10503, 999999999, 0, '116-San Francisco', '1970-01-01', '2024-03-04', '2024-02-28', 'black', 'blue', 'Theorema', 'My order number is t68911 I did not mean to order the watch and want to return it the watch is brand new and never worn please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '24.61.42.209', 'c-24-61-42-209.hsd1.ct.comcast.net', '2024-03-04', '--', NULL),
(13444, 'T68911', 10504, 999999999, 0, '116-San Francisco', '1970-01-01', '2024-03-04', '2024-02-28', 'black', 'blue', 'Theorema', 'I did not mean to order the item. It is brand new and not worn I would like to return the watch.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '4.4.142.130', 'staples-the.bear1.washington111.level3.net', '2024-03-04', '--', NULL),
(13445, 'T68218', 10505, 999999999, 0, '106-Toronto GM', '1970-01-01', '2024-03-04', '2024-01-26', 'silver', 'blue', 'Theorema', ' The hands are not aligned Please repair accordingly', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '76.9.69.30', '76-9-69-30-rt-broadband-00.broadband.oakhurst.sti.net', '2024-03-04', '--', NULL),
(13446, 'T68218', 10506, 999999999, 0, '106-Toronto GM', '1970-01-01', '2024-03-04', '2024-01-26', 'silver', 'blue', 'Theorema', ' The hands are not aligned Please repair accordingly', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '76.9.69.30', '76-9-69-30-rt-broadband-00.broadband.oakhurst.sti.net', '2024-03-04', '--', NULL),
(13447, 'T68446', 10507, 999999999, 0, '113-Lagos', '2024-04-13', '2024-03-04', '2024-02-02', 'gold', 'gold', 'Theorema', 'Moisture inside the Watch without being exposed to water', 'cleaned case in ultrasonic, lubricated mvt. , adjusted timing, demagnetized, lubricated gasket, cleaned crown and stem , dried mvt - now all OK', '0', '2024-04-25', '2024-04-25', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-26', '103.239.77.161', '103.239.77.161', '2024-03-04', 'LE510139538DE', NULL),
(13448, 'T68956', 10508, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-03-04', '2024-02-27', 'silver', 'black', 'Theorema', 'Poor quality.  Brand new condition did not wear at all.  Opened box saw quality and want to return.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '69.126.202.114', 'ool-457eca72.dyn.optonline.net', '2024-03-04', '--', NULL),
(13449, 'T68725', 10509, 999999999, 0, '126-Golden Gate', '2024-03-09', '2024-03-05', '2024-02-12', 'gold', '', 'Theorema', 'watch arrived with broken glass. replace.', 'new case and mvt. - now OK', '0', '2024-04-10', '2024-04-10', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-11', '24.128.25.143', 'c-24-128-25-143.hsd1.co.comcast.net', '2024-03-05', '1Z8VF459D961144219', NULL),
(13450, 'T64602', 10510, 999999999, 0, '114-Buenos Aires', '2024-03-09', '2024-03-05', '2023-02-11', 'black', '', 'Theorema', 'time is not correct. hands touch.', 'new dial, adjusted the time, set hands again - now all OK', '0', '2024-04-04', '2024-04-04', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-05', '24.128.25.143', 'c-24-128-25-143.hsd1.co.comcast.net', '2024-03-05', 'LE510138974DE', NULL),
(13451, 'T65404', 10511, 999999999, 0, '517-Louvre', '2024-03-08', '2024-03-05', '2023-10-31', 'rosé', 'black', 'Pionier', 'i am ver mad. i bought this watch 4-5 months ago and this is second time returning for repairs. it came back from repairs not repaired at all same issue fallen hands and nit working. replace or refund. i do not want to deal with this again or ill open a chargeback. unacceptable.', 'new minute hand   1 new screw on backside   timing - now all OK', '0', '2024-03-24', '2024-03-24', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-03-28', '24.128.25.143', 'c-24-128-25-143.hsd1.co.comcast.net', '2024-03-05', 'LE510138824DE', NULL),
(13452, '', 10512, 999999999, 0, 'Choose option', '2024-04-13', '2024-03-05', '1970-01-01', 'Choose option', 'Choose option', 'Theorema', 'The crown suddenly became stiff for winding and for setting time. Unable to wind or set time. \nThe watch was a gift so I don’t have the order ID info other than the name of the purchaser Anna Nicolson T61455', '8/4/2024 address verified with the customer. \n\n-> lubricated crown - now all OK', '0', '2024-04-25', '2024-04-25', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-26', '72.136.118.112', 'unallocated-static.rogers.com', '2024-03-05', 'LE510139507DE', NULL);
INSERT INTO `watch` (`watchid`, `orderid`, `customer_id`, `receiptuser_id`, `altereduser_id`, `model`, `dateofreceipt`, `dateofinvoice`, `warranty`, `case`, `dial`, `brand`, `defectdescription`, `repairinfo`, `repairprice`, `dateofdispatch`, `dateoffinished`, `inprocess`, `control`, `waiting`, `finished`, `unfinished`, `defect`, `fetched`, `received_client`, `received_client_date`, `sent_repair_de`, `sent_repair_de_date`, `sent_shop_usa`, `sent_shop_usa_date`, `entrance`, `conveyed`, `conveyeddate`, `uip`, `uhost`, `week`, `sendnr`, `notes`) VALUES
(13453, 'T673388', 10513, 999999999, 0, '117-Kingston', '1970-01-01', '2024-03-05', '2024-03-05', 'gold', 'white', 'Theorema', 'Price issue', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '174.218.217.6', '6.sub-174-218-217.myvzw.com', '2024-03-05', '--', NULL),
(13454, 'T58245', 10514, 999999999, 0, '505-Florida', '2024-04-13', '2024-03-06', '2023-01-20', 'silver', 'blue', 'Pionier', ' Hi , as I explained earlier The calendar jumps from 04  to 15 . I only used the watch like 11th times due to my vast watches collection, never had an impact or jarring as you will see the watch in new condition.Please repair accordingly. \nI hope this helps.\nMany thanks ', 'fixed date function, adjusted timing, new crown and stem, fixed dial - now all OK', '0', '2024-04-20', '2024-04-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-22', '82.40.168.196', 'tonb-05-b2-v4wan-167581-cust2243.vm24.cable.virginm.net', '2024-03-06', 'LE510139317DE', NULL),
(13455, 'T53750', 10515, 999999999, 0, '114 Buenos Aires', '2024-03-21', '2024-03-06', '2022-07-20', 'black', 'bicolor', 'Pionier', 'The time indicated by the clock is behind.', 'glued dial , adusted hands, adjusted timing, new gasket on caseback and lubricated the mov. - now all OK', '0', '2024-04-10', '2024-04-10', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-11', '194.230.148.68', 'mob-194-230-148-68.cgn.sunrise.net', '2024-03-06', 'LE510139201DE', NULL),
(13456, '7735539418', 10516, 999999999, 0, '101-Casablanca GM', '2024-04-13', '2024-03-06', '2019-12-01', 'black', 'black', 'Theorema', 'The watch is out of warranty, the screw where it winds is broken so it cannot be set.\nI am unsure of the model name of the watch I just picked Casablanca', 'new stem and crown, cleaned case and band in ultrasonic - now all OK', '0', '2024-04-20', '2024-04-20', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-22', '142.227.62.129', 'educ-928.site.ednet.ns.ca', '2024-03-06', 'LE510139382DE', NULL),
(13457, 'T68980', 10517, 999999999, 0, '117-Kingston', '2024-03-12', '2024-03-06', '2024-02-27', 'silver', 'blue', 'Theorema', 'My order number is T68980-The watch is manually wound and shaken but doesn\'t work. Please replace. ', 'changed movement ', '0', '2024-03-24', '2024-03-24', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-03-24', '79.116.139.40', '79-116-139-40.digimobil.es', '2024-03-06', '981693075331', NULL),
(13458, 'T60982', 10518, 999999999, 0, '510-London', '1970-01-01', '2024-03-06', '2023-04-03', 'gold', 'white', 'Pionier', 'The watch motor stopped working .', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '199.7.157.77', '199.7.157.77', '2024-03-06', '--', NULL),
(13459, 'T54771', 10519, 999999999, 0, '101-Casablanca GM', '2024-03-21', '2024-03-07', '2022-05-09', 'gold', '', 'Theorema', 'My order number is T54771- The dials and inner parts came unattached. Please replace/ repair accordingly. Thank you so much.', 'new dial, disassembled whole movement and assembled again, cleaned case and band in ultrasonic machine, new gasket, crown lubrication, new spring bar - now all OK', '0', '2024-04-07', '2024-04-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-08', '76.25.41.197', 'c-76-25-41-197.hsd1.co.comcast.net', '2024-03-07', 'LE510139100DE', NULL),
(13460, 'T68919', 10520, 999999999, 0, '505-Florida', '1970-01-01', '2024-03-07', '2024-02-26', 'gold', 'black', 'Pionier', 'The watch was received with a faulty minute hand', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '90.214.32.41', '5ad62029.bb.sky.com', '2024-03-07', '--', NULL),
(13461, 'T57647', 10521, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-03-08', '2022-12-06', 'silver', 'blue', 'Theorema', 'Minute and seconds pointers came off', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '147.161.186.142', '147.161.186.142', '2024-03-08', '--', NULL),
(13463, ' T69085', 10523, 999999999, 0, '117-Kingston', '1970-01-01', '2024-03-10', '2026-03-06', 'gold', 'blue', 'Theorema', 'I did not like the watch, ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '50.18.146.252', 'ec2-50-18-146-252.us-west-1.compute.amazonaws.com', '2024-03-10', '--', NULL),
(13464, '/', 10524, 999999999, 0, '101-Casablanca GM', '2024-03-27', '2024-03-11', '0000-00-00', 'gold', '', 'Theorema', 'Out of warranty. To repair: broken clasp, shattered glass. Check the watch is still functional first, before conducting any repairs. Please provide a quote and have it approved by us first, before starting any repairs.\n', ' need to replace:\n- front glass \n- clasp \n- crown protector \n- dial\n\nmovement looks OK from first inspection. ', '0', '1970-01-01', '1970-01-01', 1, 0, 1, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '165.225.12.218', '165.225.12.218', '2024-03-11', '--', NULL),
(13465, 'T59498', 10525, 999999999, 0, '114-Buenos Aires', '2024-04-13', '2024-03-11', '2023-03-01', '', '', 'Theorema', 'My order number is T59498- The watch has stopped working even fully wound. Please repair as needed.\n', 'repaired crown part in mvt. now all OK', '0', '2024-04-20', '2024-04-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-22', '73.182.3.110', 'c-73-182-3-110.hsd1.ga.comcast.net', '2024-03-11', 'LE510139422DE', NULL),
(13466, 'T69164', 10526, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-03-12', '2024-03-12', 'black', 'black', 'Theorema', 'My order number is  T69164- I don\'t like the watch. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '166.199.149.69', 'mobile-166-199-149-069.mycingular.net', '2024-03-12', '--', NULL),
(13467, '#T68693', 10527, 999999999, 0, '112-Madrid', '1970-01-01', '2024-03-13', '2024-02-20', 'gold', 'black', 'Theorema', 'No defect per se.   Watch is not as advertised.  Brand new/never worn.  Still in case. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '75.133.54.86', '075-133-054-086.res.spectrum.com', '2024-03-13', '--', NULL),
(13468, '#T60875', 10528, 999999999, 0, '114-Buenos Aires', '2024-03-19', '2024-03-13', '2023-03-30', 'gold', 'blue', 'Theorema', '[My order number is T60875-  The watch is fully wound but doesn\'t work anymore. Please replace/ repair accordingly.]\n\nAfter winding up the spring, after a few days non-use, the mechanism doesnt start anymore, even after a gentle shake to start the movement. No external shock or extreme shaking, still possible to adjust hours and minutes, as well as unlocking the crown.', 'new movement, new dial and new hour hand at dual time - movement was very broken, would need new balace wheel, whole new crown part and dial was scratched -  better choice to change everything -- now all OK', '0', '2024-04-07', '2024-04-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-08', '79.81.27.150', '150.27.81.79.rev.sfr.net', '2024-03-13', 'LE510139158DE', NULL),
(13469, 'T68523', 10529, 999999999, 0, '101-Casablanca GM', '2024-04-13', '2024-03-13', '2024-02-05', 'silver', 'white', 'Theorema', 'Watch just stopped. Gears won\'t turn even when mainspring is wound. ', 'new mvt. - dont have the part to change here in office - now OK', '0', '2024-04-20', '2024-04-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-22', '75.115.34.80', '075-115-034-080.inf.spectrum.com', '2024-03-13', 'LE510139303DE', NULL),
(13470, ' T66777', 10530, 999999999, 0, 'other', '2024-04-13', '2024-03-13', '2024-03-13', '', '', 'other', 'The watch is fully wound but has stopped working. Please repair/ replace accordingly.', 'The customer put in the wrong order number this is order this is order T67788. Address verified with him on the 6.4.2024\n\n- fixed balance wheel - now all OK', '0', '2024-04-20', '2024-04-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-22', '68.59.44.50', 'c-68-59-44-50.hsd1.mn.comcast.net', '2024-03-13', 'LE510139325DE', NULL),
(13471, 'T3003', 10531, 999999999, 0, '6001-Black Mamba', '1970-01-01', '2024-03-14', '2010-04-10', 'black', 'black', 'Pionier', 'Leider ist die Uhr nicht in ihrer Auswahl, es ist eine Black Hawk Modell T3003. Ich musste aber eien auswählen.\nBei der Uhr ist die Krone und die Achse abgefallen, bitte um Kostenvoranschlag.\nmfg\nDresel T.\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '80.131.91.163', 'p50835ba3.dip0.t-ipconnect.de', '2024-03-14', '--', NULL),
(13472, 'GM 108-6', 10532, 999999999, 0, '108-Oman', '2024-04-13', '2024-03-14', '2024-08-01', 'gold', '', 'Theorema', 'The side piece just fell off. Im very careful with my watches, especially a nice one like this. ', 'new protector - now all OK', '0', '2024-04-25', '2024-04-25', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-26', '67.80.12.210', 'ool-43500cd2.dyn.optonline.net', '2024-03-14', 'LE510139541DE', NULL),
(13473, 'T69198', 10533, 999999999, 0, 'other', '1970-01-01', '2024-03-14', '2024-03-13', 'gold', 'white', 'other', 'My order number is T69198- I don\'t like the watch. The watch is brand new and never worn. Please refund', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '108.18.102.181', 'pool-108-18-102-181.washdc.fios.verizon.net', '2024-03-14', '--', NULL),
(13474, 'T69186', 10534, 999999999, 0, '505-Florida', '1970-01-01', '2024-03-15', '1970-01-01', 'gold', 'blue', 'Pionier', 'I don’t like the gold color is to shiny for me ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '72.89.141.167', 'pool-72-89-141-167.nycmny.fios.verizon.net', '2024-03-15', '--', NULL),
(13475, 'T68291', 10535, 999999999, 0, '121-St Petersburg', '1970-01-01', '2024-03-15', '2024-01-26', 'gold', 'black', 'Theorema', 'Minute hand spins freely', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '166.199.242.19', 'mobile-166-199-242-019.mycingular.net', '2024-03-15', '--', NULL),
(13476, '', 10536, 999999999, 0, 'Choose option', '1970-01-01', '2024-03-17', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '98.53.154.7', 'c-98-53-154-7.hsd1.co.comcast.net', '2024-03-17', '--', NULL),
(13477, 'T68768', 10537, 999999999, 0, '101-Casablanca GM', '2024-03-21', '2024-03-17', '2024-02-13', 'black', 'black', 'Theorema', 'i had this watch for one week. i put it on maybe twice. this broke on its own and does not move. replace this. a brand new watch should not do this. never.', 'changed movement , customer wound the watch way too much', '0', '2024-03-24', '2024-03-24', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-03-28', '24.128.25.143', 'c-24-128-25-143.hsd1.co.comcast.net', '2024-03-17', 'LE510138740DE', NULL),
(13478, 'T67239', 10538, 999999999, 0, '505-Florida', '2024-03-21', '2024-03-17', '2023-12-14', 'gold', 'black', 'Pionier', '', 'new hands and movement, was broken before-  adjusted timing - all OK now', '0', '2024-04-07', '2024-04-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-08', '24.128.25.143', 'c-24-128-25-143.hsd1.co.comcast.net', '2024-03-17', 'LE510139073DE', NULL),
(13479, 'T57497', 9877, 999999999, 0, '120-Lady Butterfly', '2024-04-13', '2024-03-18', '2022-11-28', 'black', '', 'Theorema', 'the watch cannot function', 'everything new except case and band', '0', '2024-04-25', '2024-04-25', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-26', '183.89.250.109', 'mx-ll-183.89.250-109.dynamic.3bb.in.th', '2024-03-18', 'LE510139498DE', NULL),
(13480, 'T65874', 10539, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-03-18', '2023-11-30', 'black', 'black', 'Theorema', 'When fully winded watch doesn’t work , if it works at times then it’s always behind time.\nIt stops working completely on its own regardless if it’s winded properly all the way.\nThis watch was shipped faulty , please send a new one.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '85.255.237.102', '85.255.237.102', '2024-03-18', '--', NULL),
(13481, '', 10540, 999999999, 0, 'P7001 Havana', '2024-03-22', '2024-03-18', '2023-05-16', 'black', 'black', 'Pionier', 'Die Uhr ist stehen geblieben.', 'many problems at movement, but main problem at escape wheel,makes more sense to just change -- new movement -now all OK', '0', '2024-04-10', '2024-04-10', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '217.80.228.138', 'pd950e48a.dip0.t-ipconnect.de', '2024-03-18', '--', NULL),
(13482, 'T68441', 10541, 999999999, 0, 'other', '2024-04-13', '2024-03-19', '2024-02-12', 'gold', 'white', 'other', 'The watch is gaining time. About three hours per day.', 'adjusted timing , fixed clasp - now OK', '0', '2024-04-20', '2024-04-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-22', '75.31.99.63', '75-31-99-63.lightspeed.rcsntx.sbcglobal.net', '2024-03-19', 'LE510139440DE', NULL),
(13483, 'T59153', 10542, 999999999, 0, '112-Madrid', '2024-04-13', '2024-03-19', '2023-01-10', 'rosé', 'blue', 'Theorema', 'My order number is T59153. The watch has suddenly stopped working. Please repair/ replace accordingly.', 'new mov. - too much was broken to replace, better to just change the whole movement  - now OK', '0', '2024-04-20', '2024-04-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-22', '96.75.115.145', '96-75-115-145-static.hfc.comcastbusiness.net', '2024-03-19', 'LE510139405DE', NULL),
(13484, 'T57493', 10543, 999999999, 0, '101-Casablanca GM', '2024-04-09', '2024-03-20', '2022-11-25', 'silver', 'yellow', 'Theorema', 'it suddenly stopped and won\'t start.\nIn addition, a stone has come loose and is somewhere in the housing.\nThe watch wasn\'t worn much.', 'new balance wheel, jewel, dial and lubricated - now all OK', '0', '2024-04-20', '2024-04-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-22', '81.217.83.63', 'h081217083063.dyn.cm.kabsi.at', '2024-03-20', 'LE510139365DE', NULL),
(13485, '00000', 10544, 999999999, 0, '102-Monte Carlo GM', '1970-01-01', '2024-03-20', '2021-05-27', 'black', 'black', 'Theorema', 'Sorry I don\'t know the order ID ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '92.233.70.251', 'dals-23-b2-v4wan-169345-cust1786.vm1.cable.virginm.net', '2024-03-20', '--', NULL),
(13486, 'T68177', 10545, 999999999, 0, '126-Golden Gate', '2024-04-13', '2024-03-20', '2024-01-22', 'gold', 'black', 'Theorema', 'My order number is T68177- The minute hand doesn\'t work correctly. Please replace/ repair accordingly.', 'completely new watch, just put the old caseback because it was a bit scratched ', '0', '2024-04-25', '2024-04-25', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-26', '104.28.55.231', '104.28.55.231', '2024-03-20', 'LE510139515DE', NULL),
(13487, '', 10546, 999999999, 0, 'Choose option', '1970-01-01', '2024-03-20', '2022-03-30', 'Choose option', 'Choose option', 'Choose option', 'Glass and dials fell off ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '99.110.206.222', '99-110-206-222.lightspeed.wepbfl.sbcglobal.net', '2024-03-20', '--', NULL),
(13488, 'T66837', 10547, 999999999, 0, '903-Basel', '2024-04-13', '2024-03-21', '2023-12-11', 'silver', 'blue', 'Pionier', 'My order number is #T66837- The watch is fully wound but stops when put on my wrist. It works fine when  I don\'t wear it. Please repair/ replace accordingly.  There is also a defect in the crystal as well.', 'cleaned dial, there was dust and some other particles on it, cleaned glass with special liquid and has a protective layer now, adjusted and lubricated crown, tested movement for 8 full days - nothing found - everything is OKAY now', '0', '2024-04-25', '2024-04-25', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-26', '98.117.202.11', 'pool-98-117-202-11.bltmmd.fios.verizon.net', '2024-03-21', '1Z8VF459D961652778', NULL),
(13489, 'T64172', 10548, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-03-22', '2023-08-21', 'gold', 'white', 'Theorema', 'Hello, My watch stopped working. reference GM-101-8', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '90.116.160.221', 'lfbn-nic-1-326-221.w90-116.abo.wanadoo.fr', '2024-03-22', '--', NULL),
(13490, 'T65791', 10549, 999999999, 0, '101-Casablanca GM', '2024-04-03', '2024-03-24', '2023-03-15', 'silver', 'black', 'Theorema', 'My order number is T65791- The watch is fully wound but doesn\'t work anymore. Please replace/ repair accordingly.\n\nnever dropped it or bumped it. been always very carefull with this beautifull watch.', 'new movement because we dont have the part that needs to be exchanged here in office - now all OK', '0', '2024-04-07', '2024-04-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-08', '82.74.218.220', '82-74-218-220.cable.dynamic.v4.ziggo.nl', '2024-03-24', 'LE510139113DE', NULL),
(13491, '#T69161', 10550, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-03-24', '2024-03-07', 'silver', 'yellow', 'Theorema', 'After having the watch for 4 days it suddently stopped working. At first i thought i needed to would it up, and I did to no effect. The watch has been used with great care, never been dropped or in contact with water.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '84.211.162.109', 'cm-84.211.162.109.get.no', '2024-03-24', '--', NULL),
(13492, '#T69161', 10551, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-03-24', '2024-03-07', 'silver', 'yellow', 'Theorema', 'After having the watch for 4 days it suddently stopped working. At first i thought i needed to would it up, and I did to no effect. The watch has been used with great care, never been dropped or in contact with water.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '84.211.162.109', 'cm-84.211.162.109.get.no', '2024-03-24', '--', NULL),
(13493, '#T69161', 10552, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-03-24', '2024-03-07', 'silver', 'yellow', 'Theorema', 'After having the watch for 4 days it suddently stopped working. At first i thought i needed to would it up, and I did to no effect. The watch has been used with great care, never been dropped or in contact with water.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '46.46.198.191', '191.46-46-198.customer.lyse.net', '2024-03-24', '--', NULL),
(13494, '#T69161', 10553, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-03-24', '2024-03-07', 'silver', 'yellow', 'Theorema', 'After 4 days of having the watch it suddenly stopped working. It has been worn with great care, never been in contact with water or dropped.  ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '84.211.162.68', 'cm-84.211.162.68.get.no', '2024-03-24', '--', NULL),
(13495, 'T68499', 10554, 999999999, 0, '901-Zurich', '2024-06-27', '2024-03-25', '2024-02-05', 'silver', 'black', 'Theorema', 'The power reserve is not working well.\nDuring the night after I fully wind the watch, the clock stops with no reason.\nAlso during the day when I am wearing the clock, sometimes the it stops.', 'testing:\nstart: Monday, July 1st, 11:20am\nend: Friday, July 19th', '0', '2024-07-20', '2024-07-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-23', '189.132.253.241', 'dsl-189-132-253-241-dyn.prod-infinitum.com.mx', '2024-03-25', '1Z8VF459D961247699', NULL),
(13496, 'T36630', 10555, 999999999, 0, '108-Oman', '2024-05-23', '2024-03-26', '2021-01-04', 'silver', 'gold', 'Theorema', 'Some parts on the internal clock face have fallen off, and have prevented the motion.  The watch is still ticking but the needles (hour and min hands) cannot be moved as they are stuck by the fallen items.  Please assist to fix the fallen items on the clock face.  Thanks!', 'i need a new dial, dual time hands and hour hand \n\n- all done: new dial, new dual time minute hand, new hour hand, new gasket, adjusted timing, cleaned case and band in ultrasonic machine - ', '0', '2024-06-10', '2024-06-10', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-06-28', '118.189.69.236', '236.69.189.118.static.m1net.com.sg', '2024-03-26', '981693077518', NULL),
(13497, '', 10556, 999999999, 0, 'other', '2024-04-03', '2024-03-27', '2015-09-01', '', '', 'Elysee', 'The watch was purchased in 2015 and has no more warranty. It was dropped by my kid by accident and the watch doesn\'t work anymore. I am not able to move the left gear, while the right gear goes very hard. When looking at the watch I can see that there is some small part \"flowing\" which means that something broke. I also need a replacement original band (at the moment I have one which i bought separately as the original one was used up). Please replace/ repair accordingly.', 'It is not possible to repair this watch. It is an old model from Elysee and we don´t have anymore parts for this watch.', '0', '1970-01-01', '2024-04-07', 0, 0, 0, 0, 1, 0, 0, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-08', '93.139.108.199', '93-139-108-199.adsl.net.t-com.hr', '2024-03-27', 'LE510139060DE', NULL),
(13498, 'T86123', 10557, 999999999, 0, '118-Sahara', '2024-05-24', '2024-03-27', '2024-01-18', 'rosé', 'white', 'Theorema', 'The watch will not work. I have wound it until it won’t anymore and the watch will not start ticking. I have sent video evidence of this. ', 'new watch', '0', '2024-05-31', '1970-01-01', 0, 0, 0, 0, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-06-03', '174.216.179.22', '22.sub-174-216-179.myvzw.com', '2024-03-27', '1Z8VF459D963926719', NULL),
(13499, 'Order #T69420', 10558, 999999999, 0, '117-Kingston', '1970-01-01', '2024-03-27', '2024-03-25', 'black', 'black', 'Theorema', 'My order number is T69420. I don\'t like the watch The watch is brand new and never worn. Please refund.Thank you so much', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '98.232.89.114', 'c-98-232-89-114.hsd1.wa.comcast.net', '2024-03-27', '--', NULL),
(13500, 'T61758', 10559, 999999999, 0, '118-Sahara', '2024-05-24', '2024-03-28', '2023-05-04', 'blue', 'white', 'Theorema', '1. 12th May 2023 i had issue of the screw of crown, it came out and i lost it. Company sent me 2 additional screw what cost me to release from shipment 8.5 dollars. I have fixed it but the issue was the treads of frame. The treads was not proper in the holder. so, it came out again and remove from the watch and kept safe\n\n2. Before couple of days An inner bezel of the watch is lose inside the face of the watch. Need to repair.  Please repair accordingly\n\nBut absolutely since i have received the product make me suffer. ', 'new dial, adjusted timing, new gasket', '0', '2024-06-16', '2024-06-16', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-06-27', '92.99.170.170', 'bba-92-99-170-170.alshamil.net.ae', '2024-03-28', 'LE510139762DE', NULL),
(13501, '', 10560, 999999999, 0, '514-Hawaii', '2024-06-14', '2024-03-29', '2020-08-25', 'silver', 'black', 'Pionier', 'My watch has fallen to the ground and now the rotor is loose  or axle broken on the back side of the watch.\n', 'new movement and crown needed. i will aslo have to deep clean the case.  \n- all done - ', '0', '2024-07-01', '2024-07-01', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-02', '80.57.27.151', 'g27151.upc-g.chello.nl', '2024-03-29', '1Z8VF459DK78520043', NULL),
(13502, 'T69531', 10561, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-03-29', '2024-03-25', 'rose', 'blue', 'Theorema', 'My order number is T69531. I don\'t like the watch The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '170.52.81.153', '170.52.81.153', '2024-03-29', '--', NULL),
(13503, '', 10562, 999999999, 0, '101-Casablanca GM', '2024-04-13', '2024-03-30', '2022-04-07', 'gold', 'black', 'Theorema', 'Out of the sudden it stopped working , no accidental drops, no falling.', 'new dial, adjusted timing - now all OK', '0', '2024-04-20', '2024-04-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-22', '71.47.178.29', '071-047-178-029.res.spectrum.com', '2024-03-30', 'LE510139436DE', NULL),
(13504, 'GM-101-5', 10563, 999999999, 0, '101-Casablanca GM', '2024-04-09', '2024-03-30', '2024-02-21', 'black', 'black', 'Theorema', 'The winding spring releases halfway winding it up.', 'new mvt. - dont have the part that has to be changed here in office - now all OK', '0', '2024-04-20', '2024-04-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-22', '77.160.20.153', '77-160-20-153.fixed.kpn.net', '2024-03-30', 'LE510139334DE', NULL),
(13505, 'T67370.2', 10564, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-03-31', '2023-12-01', 'rose', 'blue', 'Theorema', 'Scratches to bezel. Doesn\'t stay running consistently after being wound and worn.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '74.209.43.190', 'dsl-74-209-43-190.fairpoint.net', '2024-03-31', '--', NULL),
(13506, 'T64211', 10565, 999999999, 0, '120-Lady Butterfly', '1970-01-01', '2024-04-01', '2023-05-19', '', '', 'Theorema', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '70.54.154.181', 'bras-base-blolpq2201w-grc-28-70-54-154-181.dsl.bell.ca', '2024-04-01', '--', NULL),
(13507, 'T68627 ', 10566, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-04-02', '2024-02-13', 'silver', 'yellow', 'Theorema', 'I purchased this beautiful watch based upon your website describing it as being safe to 3ATM. I planned on being able to swim with this watch which would only be 1ATM. Also, I swim and boat in salt water. However, upon reading the instructions that came with the watch, I learned the following: \n\nA.  “The watch must not come in contact with saltwater…”\nB.  “Avoid contact with water. The specification of the water resistance is only accurate for the new watch, not being a permanent condition.”\n\nIf this information was clear when preparing to place an order, I would not have purchased the watch. \n\nSo, even though it is a nice watch, I am unable to use it.\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '47.14.49.2', '047-014-049-002.res.spectrum.com', '2024-04-02', '--', NULL),
(13508, 'GM  114-3', 10567, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-04-02', '2024-04-02', 'gold', 'blue', 'Theorema', 'Die Uhr ging nicht richtig, sie blieb stehen', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '2.211.126.226', 'dynamic-002-211-126-226.2.211.pool.telefonica.de', '2024-04-02', '--', NULL),
(13509, 'T66378', 10568, 999999999, 0, '101-Casablanca GM', '2024-05-23', '2024-04-03', '2023-11-29', 'black', 'yellow', 'Theorema', 'A hand is broken, please repair accordingly ', 'set hands again, lubricated crown', '0', '2024-06-16', '2024-06-16', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-06-28', '172.58.228.103', 'ue.tmodns.net', '2024-04-03', '981693077459', NULL),
(13510, 'T67966', 10569, 999999999, 0, '505-Florida', '1970-01-01', '2024-04-03', '2024-01-09', 'gold', 'gold', 'Pionier', '\nThe rotor is dislocated please repair accordingly ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '104.28.85.197', '104.28.85.197', '2024-04-03', '--', NULL),
(13512, 'T67966', 10571, 999999999, 0, '505-Florida', '1970-01-01', '2024-04-04', '2024-01-09', 'gold', 'gold', 'Pionier', '\nMy order number is T67966 the rotor is dislocated \nPlease repair accordingly ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '146.75.154.83', '146.75.154.83', '2024-04-04', '--', NULL),
(13513, 'T68204', 10572, 999999999, 0, '114-Buenos Aires', '2024-04-13', '2024-04-04', '2024-01-22', 'gold', 'black', 'Theorema', 'Order number T68204- The watch keeps toping even fully wound, there might be an issue with the hands blocking each other. Please repair', 'adjusted hands, adjusted timing - now all OK', '0', '2024-04-20', '2024-04-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-22', '24.128.25.143', 'c-24-128-25-143.hsd1.co.comcast.net', '2024-04-04', 'LE510139348DE', NULL),
(13514, 'Gm 101-4', 10573, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-04-05', '2024-01-10', 'black', 'black', 'Theorema', 'The watch did not keep time well. I tried everything possible..', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '217.67.54.155', '217.67.54.155', '2024-04-05', '--', NULL),
(13517, 'T57124', 10576, 999999999, 0, '101-Casablanca GM', '2024-05-23', '2024-04-06', '2022-11-01', 'black', 'yellow', 'Theorema', 'My order number is T57124- The watch has stopped working and the crown is stuck  Please replace/ repair accordingly.\nApologies, I have misplaced my warranty card and could not attach it with the package. \n\nThank you, Ashiq\n\n', 'fixed winding system, adjusted balance wheel, adjusted timing, new gasket, cleaned case   band, lubricated mvt, fixed crown protector, set hands again, new dial, new mvt. ring', '0', '2024-07-07', '2024-07-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-10', '42.61.176.24', 'bb42-61-176-24.singnet.com.sg', '2024-04-06', 'LE510139895DE', NULL),
(13518, 'T57124', 10577, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-04-06', '2022-10-31', 'black', '', 'Theorema', 'My order number is T57124- The watch has stopped working and the crown is stuck  Please replace/ repair accordingly.\n\nI have misplaced the warranty card, and I have checked with the customer service, they mentioned to state this here.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '42.61.176.24', 'bb42-61-176-24.singnet.com.sg', '2024-04-06', '--', NULL),
(13519, 'T65885', 10578, 999999999, 0, '101-Casablanca GM', '2024-04-13', '2024-04-07', '2023-11-17', 'silver', '', 'Theorema', 'the watch came back absolutely with the same defect. nothing is fixed here. the watch delays 7 hours in 24 hours. do not same back with issue. fix it or refund.', 'no issue found, testing it now, start: April 18, 2024 , 14:14 - end: April 20, 2024 , 15:14', '0', '2024-04-20', '2024-04-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-22', '24.128.41.109', 'c-24-128-41-109.hsd1.co.comcast.net', '2024-04-07', 'LE510139294DE', NULL),
(13520, 'T68291', 10579, 999999999, 0, '121-St Petersburg', '2024-04-13', '2024-04-07', '2024-01-24', 'gold', 'gold', 'Theorema', 'hands are loose. have fallen off. time is off.', 'new movement, stem stuck in old one , new minute hand- now all OK\nPlease ship only to the address on the RMA form he just gives us this address because he moved', '0', '2024-04-20', '2024-04-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-22', '24.128.41.109', 'c-24-128-41-109.hsd1.co.comcast.net', '2024-04-07', 'LE510139379DE', NULL),
(13521, 'T62119', 10580, 999999999, 0, '101-Casablanca GM', '2024-04-13', '2024-04-07', '2023-05-23', 'gold', 'yellow', 'Theorema', 'This is very abusive.The watch came back not fixed with same issue.If you do not send me a new watch than I demand a refund.I will file a lawsuit against your company if I get back the same broken watch. ', 'This is the third time he returns the watch.\n- new movement , old one has a minor issue, will repaire and assemble - now all OK', '0', '2024-04-20', '2024-04-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-22', '24.128.41.109', 'c-24-128-41-109.hsd1.co.comcast.net', '2024-04-07', 'LE510139396DE', NULL),
(13522, 'CM 104-3', 10581, 999999999, 0, '104-Copacabana', '2024-07-23', '2024-04-09', '2024-04-05', 'black', 'white', 'Theorema', 'the 12 fell inside the mechanism causing a lock or defect in changing time/showing time. ', 'new movement, didn\'t have spare parts for the broken one here, fixed the dial, new digit \"2\" at 12-position', '0', '2024-08-01', '2024-08-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-02', '38.142.24.26', '38.142.24.26', '2024-04-09', '981693079429', NULL),
(13526, 'T65636', 10585, 999999999, 0, '519-Milano', '1970-01-01', '2024-04-11', '2023-11-13', 'black', 'blue', 'Pionier', 'clockwise come off', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '107.122.173.120', '107.122.173.120', '2024-04-11', '--', NULL),
(13523, 'T69623', 10582, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-04-10', '2024-04-10', 'black', 'yellow', 'Theorema', 'The watch cannot be wound. It is brand new and has never been worn. Also, clasping\nDirections are insufficient and unclear. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '104.28.132.126', '104.28.132.126', '2024-04-10', '--', NULL),
(14090, 'T75796', 11120, 999999999, 0, 'other', '1970-01-01', '2024-12-21', '2024-12-13', 'blue', 'gold', 'other', 'I my husband Jim Baker has been looking do I wanted to surprise him and I ordered watch not knowing to my surprise that he ordered it. \nI would like to return it and exchange the Kingston for GM-106-6 black as per our e-mail \n\nI will be mailing the Kingston back on 12/21/24\n\nThank you ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '97.124.174.170', '97-124-174-170.phnx.qwest.net', '2024-12-21', '--', NULL),
(13525, 'T69527', 10584, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-04-11', '2026-04-01', 'silver', 'white', 'Theorema', 'The \"Made in Germany\" mark is one I\'ve always associated with durability and precision. However, this experience has severely compromised my trust. Despite taking the utmost care of the watch, avoiding any form of mistreatment such as taking showers or exposing it to extreme conditions, and only subjecting it to water while washing my hands, I was dismayed to find the watch had become full of water within just the first week of use.\n\nThis incident has prompted me to question the quality and reliability of Fina\'s products, leading to a total loss of faith in the brand. Given these circumstances, I respectfully request a full refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '130.56.124.11', '130.56.124.11', '2024-04-11', '--', NULL),
(13527, 'T69638', 10586, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-04-12', '2024-04-08', 'silver', 'black', 'Theorema', 'My order number is T69638. This is not what I was expecting. Please refund', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '147.161.215.79', '147.161.215.79', '2024-04-12', '--', NULL),
(13528, '#T69708', 10587, 999999999, 0, '108-Oman', '1970-01-01', '2024-04-12', '2024-04-01', 'gold', 'gold', 'Theorema', 'The leather band is very stiff and uncomfortable. I tried the watch on my wrist for not more than 3 min and took it off. The watch itself is beautiful but little bulky for my wrist. Thanks in advance for understanding.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '64.98.76.117', 'cn-co-cfaf5b3518-494131-1.tingfiber.com', '2024-04-12', '--', NULL),
(13529, 'T66285', 10588, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-04-12', '2023-11-27', 'gold', 'black', 'Theorema', 'Das Armband der Uhr ist defekt. Der Stift an der Schnalle zum Öffnen\nund Schließen ist gebrochen und herausgefallen. Die Uhr lässt sich nicht mehr schließen.\n\nThe watchstrap has a defect. The fastener is not working anymore, because one of the stud broke and fell off. The strap of the watch can not be closed anymore.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '24.40.179.50', '24.40.179.50', '2024-04-12', '--', NULL),
(13530, 'T69624', 10589, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-04-12', '2024-04-04', 'black', 'white', 'Theorema', 'The watch does not look like in the pictures did not like due to the fact \nThe watch is new and never worn', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '12.75.115.130', '130.syracuse-04rh16rt.ny.dial-access.att.net', '2024-04-12', '--', NULL),
(13531, 'T3008-4', 10590, 999999999, 0, '3008-Damascus', '2024-04-17', '2024-04-14', '1970-01-01', 'gold', 'black', 'Theorema', 'I had my watch on when I noticed it stopped.\nI tried to gently pull and rock.\nUnfortunately, it still stands.\nThere was no impact.\nPlease exchange under warranty.\nThank you, best regards, Mirek Opát', 'adjusted balance wheel, adjusted timing, demagnetized - now all OK', '0', '2024-04-20', '2024-04-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-22', '188.75.145.19', 'zverinek.marekstejskal.cz', '2024-04-14', 'LE510139419DE', NULL),
(13532, 'T69670', 10591, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-04-14', '2024-04-14', 'black', 'yellow', 'Theorema', 'My order number is T69670  the watch is new, it has never been used, I don\'t like it because it looks much nicer in the pictures than in reality, please return my money.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '99.7.4.31', '99-7-4-31.lightspeed.cicril.sbcglobal.net', '2024-04-14', '--', NULL),
(13533, '#T69705', 10592, 999999999, 0, 'other', '1970-01-01', '2024-04-14', '1970-01-01', '', '', 'other', 'Watch face was to large. Larger than wrist. Brand new and never worn. Refund approved.  ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '216.47.39.164', 'cpe-216-47-39-164.mt-rushmore.net', '2024-04-14', '--', NULL),
(13534, '', 10593, 999999999, 0, '7001-Havana', '2024-06-28', '2024-04-14', '2015-12-03', 'black', 'black', 'Pionier', 'The watch is out of warranty and the glass cracked. Please repair', 'i need a new glass and movement, all the little glass fragments got in to the movement\n\n- all done -', '0', '2024-07-20', '2024-07-20', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-25', '86.13.118.159', 'cpc112691-nmal22-2-0-cust670.19-2.cable.virginm.net', '2024-04-14', 'LE510140156DE', NULL),
(13535, '#T58291', 10594, 999999999, 0, 'GM518-3', '2024-05-24', '2024-04-14', '2022-12-11', 'Choose option', 'Choose option', 'Choose option', 'The watch stops after 45 minutes even after properly wound and shaken. And I used it may 3 or 4 times', 'new movement, old one was a misproduction', '0', '2024-06-16', '2024-06-16', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-06-27', '76.67.93.109', 'bras-base-toroon5049w-grc-15-76-67-93-109.dsl.bell.ca', '2024-04-14', 'LE510139759DE', NULL),
(13536, 'GM-114-9', 10595, 999999999, 0, '114-Buenos Aires', '2024-06-27', '2024-04-15', '2023-03-03', 'black', 'black', 'Theorema', 'Dial button unscrewed and detached itself. The face plate is dislodged and no longer in place. No longer tells time. No damage was done, just randomly defective and not working.  ', 'new movement, fixed dial, demagnetized case and band, new crown and stem\n', '0', '2024-08-27', '2024-08-27', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-29', '216.221.29.36', '216.221.29.36', '2024-04-15', '981693085490', NULL),
(13537, '', 10596, 999999999, 0, 'Choose option', '1970-01-01', '2024-04-16', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '93.104.173.45', 'ppp-93-104-173-45.dynamic.mnet-online.de', '2024-04-16', '--', NULL),
(13538, 'T66285', 10596, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-04-16', '2023-11-27', 'gold', 'black', 'Theorema', 'Das Armband der Uhr ist defekt. Der Stift an der Schnalle zum Öffnen und Schließen ist gebrochen und herausgefallen. Die Uhr lässt sich somit nicht mehr schließen.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '93.104.173.45', 'ppp-93-104-173-45.dynamic.mnet-online.de', '2024-04-16', '--', NULL),
(13539, 'T67580', 10597, 999999999, 0, '107-Rio', '2024-04-23', '2024-04-16', '2023-12-27', 'silver', 'black', 'Theorema', 'My order number is T67580- The minute hand has fallen off. Please replace/ repair accordingly.', 'set minute hand again, cleaned inside and outside case ', '0', '2024-05-03', '2024-05-03', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-05-03', '80.208.65.5', '80.208.65.5', '2024-04-16', 'LE510139612DE', NULL),
(13540, 'T69840', 10598, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-04-16', '2024-04-08', 'gold', 'blue', 'Theorema', 'My order number is T69840-I don\'t like the watch. The watch is brand new and never worn. Please refund. The reference number on this form is incorrect, but it made me choose an option. The watch I am returning is the Kingston Automatic Theorema GM-117-5A with gold case and blue dial.\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '97.115.112.86', '97-115-112-86.ptld.qwest.net', '2024-04-16', '--', NULL),
(13541, 'T65367', 10599, 999999999, 0, '101-Casablanca GM', '2024-05-23', '2024-04-18', '2023-10-30', 'gold', 'yellow', 'Theorema', 'Ich wollte sie heute ganz normal aufziehen mit dem Rad. Dann hat es klick gemacht und jetzt läuft sie nicht mehr. Das Rad zum aufziehen dreht auch ohne Widerstand durch.', 'fixed main spring, lubricated jewels and gasket ', '0', '2024-07-07', '2024-07-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-09', '157.143.17.152', '152.17.143.157.bbcs.as8758.net', '2024-04-18', 'LE510139878DE', NULL),
(13542, 'P11962', 10600, 999999999, 0, 'GM118-10', '2024-04-18', '2024-04-18', '2023-06-21', 'blue', 'silver', 'Theorema', 'stopped working', 'new movement - i dont have the spare part that is needed here in office -- new clasp and minute hand as wELl', '0', '2024-04-25', '2024-04-25', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-04-26', '80.130.223.77', 'p5082df4d.dip0.t-ipconnect.de', '2024-04-18', 'LE510139515DE', NULL),
(13543, '', 10601, 999999999, 0, 'Choose option', '1970-01-01', '2024-04-22', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '32.221.19.73', 'static-32-221-19-73.wlfr.ct.frontiernet.net', '2024-04-22', '--', NULL),
(13544, 'T55071', 10602, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-04-22', '2022-09-19', 'gold', 'blue', 'Theorema', 'My order number is T55071 -The crown has fallen off. Please replace/ repair accordingly.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '174.225.112.68', '68.sub-174-225-112.myvzw.com', '2024-04-22', '--', NULL),
(13545, 'T69707', 10603, 999999999, 0, '108-Oman', '1970-01-01', '2024-04-23', '2024-04-01', 'silver', 'gold', 'Theorema', 'Order# T69707. Wrong watch delivered. I wanted the gold GM-108-9. \nI am sending a brand new, never worn, Casablanca 101-9, order# T66613. Please exchange with Casablanca 101-8.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '129.222.112.25', 'customer.mplsmnx1.pop.starlinkisp.net', '2024-04-23', '--', NULL),
(13546, 'T60118', 10604, 999999999, 0, '511-New York', '2024-05-23', '2024-04-23', '2023-02-20', 'gold', 'white', 'Pionier', 'My order is T60118. The butterfly clasp was loose and the watch has fallen off. The rotor is broken, and the day button is finicky and the month hand needs alignment. Please replace/repair accordingly.', 'repaired automatic system, new dial, set hands again, repaired date. cleaned case in USM, fixed clasp, CP', '0', '2024-07-20', '2024-07-20', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-25', '104.28.133.3', '104.28.133.3', '2024-04-23', '981693078775', NULL),
(13547, 'T63846', 10605, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-04-24', '2023-08-01', 'gold', 'black', 'Theorema', 'The hour hand looks like it detached itself and occasionally moves around the watch. I bought the watch around July/August 2023. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '67.239.64.253', 'maincampus.avemaria.edu', '2024-04-24', '--', NULL),
(13548, 'T67987', 10606, 999999999, 0, '101-Casablanca GM', '2024-05-23', '2024-04-24', '2023-11-22', '', '', 'Theorema', 'Hi team,\n\n[My order number is T67987 - Two of the dials/hands have fully come off the center and the strap doesn\'t seem quite right, the watch also doesn\'t wind.]\n\nCause:\n\nDropped from a height whilst putting it on my wrist.\n\nTheorema GM-101-15 Blue\nhttps://tufinawatches.com/collections/casablanca/products/casablanca-theorema-gm-101-15\n\nAddress:\n\n11 Francis Road\nWallington\nSM6 9AS\nUnited Kingdom\n\nKind regards,\n\nIan', 'set hands again, fixed winding system, new mvt. ring, cleaned case   glas ', '0', '2024-07-07', '2024-07-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-10', '163.116.162.173', '163.116.162.173', '2024-04-24', 'LE510139918DE', NULL),
(13549, '#T69881', 10607, 999999999, 0, '117-Kingston', '2024-05-02', '2024-04-24', '2024-04-17', 'gold', 'black', 'Theorema', 'This watch came in the box with the rear protection foil peeled and had some type of felt stuck to the adhesive side making it look like it was aa returned watch, however I don\'t like the black dial that much and that is the reason I have purchased the one with the blue dial. Please refund.', '--', '0', '1970-01-01', '2024-05-03', 0, 0, 0, 0, 0, 1, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '86.124.43.106', '86.124.43.106', '2024-04-24', '--', NULL),
(13550, '#T69907', 10608, 999999999, 0, '117-Kingston', '2024-05-02', '2024-04-24', '2024-04-24', 'gold', 'blue', 'Theorema', 'This watch came with the winding crown defective. It spins when rotated manually however it doesn\'t wind the watch. It sounds like it grinds gears so my opinion is that it left your factory without proper verification. Please refund for this watch as well. I will purchase another one and hopefully this one will be okay.', '--', '0', '1970-01-01', '2024-05-03', 0, 0, 0, 0, 0, 1, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '86.124.43.106', '86.124.43.106', '2024-04-24', '--', NULL),
(13551, '#T65689', 10609, 999999999, 0, '111-Copenhagen', '2024-05-24', '2024-04-24', '2023-11-15', 'gold', 'white', 'Theorema', 'My order number is T65689. The watch suddenly stopped even when manually wound.  Please replace/ repair accordingly.', 'new movement, old one was a misproduction, new second hand, new gasket, cleaned caseback in ultrasonic m.', '0', '2024-07-06', '2024-07-06', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-15', '168.149.146.45', '168.149.146.45', '2024-04-24', 'LE510140023DE', NULL),
(13552, 'T70054', 10610, 999999999, 0, '505-Florida', '1970-01-01', '2024-04-24', '1970-01-01', 'rosé', 'blue', 'Pionier', 'TOO BULKY AND BIG', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '47.230.51.4', 'syn-047-230-051-004.res.spectrum.com', '2024-04-24', '--', NULL),
(13553, 'T62112', 10611, 999999999, 0, '106-Toronto GM', '2024-05-23', '2024-04-25', '2023-05-22', '', '', 'Theorema', '\nThe watch cannot be wound anymore Please replace/repair accordingly.\n', 'fixed main spring and balance wheel, cleaned case in ultrasonic, lubricated jewels ', '0', '2024-07-06', '2024-07-06', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-15', '75.158.66.57', 'd75-158-66-57.abhsia.telus.net', '2024-04-25', 'LE510139970DE', NULL);
INSERT INTO `watch` (`watchid`, `orderid`, `customer_id`, `receiptuser_id`, `altereduser_id`, `model`, `dateofreceipt`, `dateofinvoice`, `warranty`, `case`, `dial`, `brand`, `defectdescription`, `repairinfo`, `repairprice`, `dateofdispatch`, `dateoffinished`, `inprocess`, `control`, `waiting`, `finished`, `unfinished`, `defect`, `fetched`, `received_client`, `received_client_date`, `sent_repair_de`, `sent_repair_de_date`, `sent_shop_usa`, `sent_shop_usa_date`, `entrance`, `conveyed`, `conveyeddate`, `uip`, `uhost`, `week`, `sendnr`, `notes`) VALUES
(13554, 'ORDER #T69543', 10612, 999999999, 0, '108-Oman', '2024-05-23', '2024-04-26', '1970-01-01', 'silver', 'gold', 'Theorema', 'My order number is T69543. The crown doesn\'t wind or set up the time. Please repair/ replace accordingly.', 'new movement, old one was somehow completely broken', '0', '2024-06-16', '2024-06-16', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-06-28', '104.33.219.114', 'syn-104-033-219-114.res.spectrum.com', '2024-04-26', '981693077448', NULL),
(13555, '', 10613, 999999999, 0, '519-Milano', '2024-05-02', '2024-04-26', '2024-03-04', 'gold', 'gold', 'Pionier', 'The large tongue on the hour display has fallen off', 'set minute hand again, tested 2 weeks non stop in watch winder, hand is fixed now, can just fall off if there is an impact', '0', '2024-05-18', '2024-05-18', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-05-21', '91.21.51.107', 'p5b15336b.dip0.t-ipconnect.de', '2024-04-26', '00340434129949131016', NULL),
(13556, '#T58659', 10614, 999999999, 0, '515-Amsterdam', '2025-01-22', '2024-04-26', '2022-12-21', 'rosé', 'blue', 'Pionier', 'Die Uhr ist stehen geblieben und funktioniert nicht mehr.', 'waiting for payment 160€', '0', '1970-01-01', '1970-01-01', 0, 0, 1, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '193.135.25.34', '193.135.25.34', '2024-04-26', '--', NULL),
(13557, 'T70101', 10615, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-04-26', '2024-04-23', 'gold', '', 'Theorema', 'My order number is T70101- I don\'t like the watch. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '108.35.217.129', 'pool-108-35-217-129.nwrknj.fios.verizon.net', '2024-04-26', '--', NULL),
(13558, 'T66274', 10616, 999999999, 0, '114-Buenos Aires', '2024-05-16', '2024-04-27', '2023-11-27', 'gold', 'blue', 'Theorema', 'Clockwork isn\'t running anymore', 'movement is working perfectly, just adjusted timing. \nSTART TEST: May 18, 2024, 15:18\nEND TEST: May 31, 2024 11:15', '0', '2024-05-31', '2024-05-31', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-06-03', '86.81.152.155', '86-81-152-155.fixed.kpn.net', '2024-04-27', '1Z8VF459DK63677144', NULL),
(13559, 'T3008-4', 10590, 999999999, 0, '3008-Damascus', '2024-05-02', '2024-04-28', '1970-01-01', 'gold', 'black', 'Theorema', 'Repeated complaint.\nThe watch does not work in a horizontal position, the day indicator hand is missing, the glass is scratched.\nI don\'t want this watch anymore.\nI propose two solutions.\n1) you will refund me the full amount including 2x postage.\n2) We will exchange them for the MADRID model\nTHEOREM | GM-112-3 | YELLOW\nI will use a voucher for 50 Euros, we will deduct 2x shipping for a claim of 28 Euros. I will pay the difference of 142 Eur.\nThank you for solving.\n\n\n\n', 'new movement, hands, dial and inner ring, new glass ', '0', '2024-06-10', '2024-06-10', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-06-10', '188.75.145.19', 'zverinek.marekstejskal.cz', '2024-04-28', '1Z8VF459DK63291720', NULL),
(13560, 'T54455', 10617, 999999999, 0, '101-Casablanca GM', '2024-05-24', '2024-04-29', '2022-12-12', 'black', 'black', 'Theorema', 'The watch is fully wound but ran slow a couple of days ago now the watch is running too fast.. Please repair/ replace accordingly.]', 'new movement, i dont have the part that is needed here in office - cleaned the case in ultrasonic machine - new gasket\n\n- please note: the case and glass was scratched and damaged already before the repair -', '0', '2024-06-10', '2024-06-10', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-06-10', '46.132.51.154', 'mobile-access-2e8433-154.dhcp.inet.fi', '2024-04-29', 'LE510139688DE', NULL),
(13561, 'T69799', 10618, 999999999, 0, '117-Kingston', '1970-01-01', '2024-04-29', '1970-01-01', 'black', 'black', 'Theorema', 'The watch is not really what I expected. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.58.241.34', '172.58.241.34', '2024-04-29', '--', NULL),
(13562, 'T69845', 10619, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-04-30', '2024-04-11', 'gold', 'blue', 'Theorema', 'My order number is T69845- The clasp of the crown is loose and doesn\'t stay close The watch is brand new and never worn. Please  Replace ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '173.165.212.97', '173-165-212-97-naples.hfc.comcastbusiness.net', '2024-04-30', '--', NULL),
(13563, 'T69818', 10620, 999999999, 0, '519-Milano', '2024-05-08', '2024-04-30', '2024-04-06', 'gold', 'gold', 'Pionier', 'My order number is T69818- The watch arrived with a broken hand. The watch is brand new and never worn. Please refund', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '89.100.74.157', '089-100-074157.ntlworld.ie', '2024-04-30', '--', NULL),
(13564, 't64414', 10621, 999999999, 0, '106II-Ontario', '2024-06-27', '2024-05-03', '2023-09-09', 'gold', 'blue', 'Theorema', 'Watch won\'t seemingly hold charge, not even 6 months old. If I manually wind and give the watch a shake as advised it will tick but only for a few seconds, as soon as I stop actively shaking the watch the movement stops', 'new movement, couldnt repair old one sadly', '0', '2024-08-01', '2024-08-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-02', '72.12.183.206', '72.12.183.206', '2024-05-03', '981693079451', NULL),
(13565, 'T66937', 10622, 999999999, 0, 'Choose option', '1970-01-01', '2024-05-04', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', '[My order number is T66937-The watch is worn and manually wound but doesn\'t work anymore.. please replace/ repair accordingly.]', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '174.205.161.21', '21.sub-174-205-161.myvzw.com', '2024-05-04', '--', NULL),
(13566, 'T69782', 10623, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-05-04', '2024-04-08', 'black', 'white', 'Theorema', 'Minute and hour hands came out of the watch, need reattaching', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '50.47.237.184', '50-47-237-184.evrt.wa.ptr.ziplyfiber.com', '2024-05-04', '--', NULL),
(13567, 'T70261', 10624, 999999999, 0, '120-Lady Butterfly', '1970-01-01', '2024-05-04', '2024-05-01', 'gold', 'gold', 'Theorema', 'Returned unopened', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '131.93.164.160', 'syn-131-093-164-160.res.spectrum.com', '2024-05-04', '--', NULL),
(13568, 'Gr-111-3', 10625, 999999999, 0, 'Choose option', '1970-01-01', '2024-05-05', '2022-12-12', 'Choose option', 'Choose option', 'Choose option', 'The dial on the dial time has fallen off its face, the seconds hand has fallen off its place.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '47.230.163.134', 'syn-047-230-163-134.res.spectrum.com', '2024-05-05', '--', NULL),
(13569, 'T58365', 10625, 999999999, 0, '111-Copenhagen', '2024-06-27', '2024-05-05', '2022-12-12', 'gold', 'white', 'Theorema', 'The seconds hand fell out of place and the dual time dial isn’t in place, it also fell off.', 'set second hand again, fixed dial, new gasket ', '0', '2024-07-07', '2024-07-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-10', '47.230.163.134', 'syn-047-230-163-134.res.spectrum.com', '2024-05-05', 'LE510139904DE', NULL),
(13570, 'T69507', 10601, 999999999, 0, '108-Oman', '1970-01-01', '2024-05-06', '1970-01-01', 'black', 'black', 'Theorema', 'No Defects, Never Worn. Not liked\n\nMy order number is T69507. The watches are brand new and never worn. Please refund', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '32.221.19.73', 'static-32-221-19-73.wlfr.ct.frontiernet.net', '2024-05-06', '--', NULL),
(13571, 'T69782', 10626, 999999999, 0, '101-Casablanca GM', '2024-06-27', '2024-05-07', '2024-04-08', 'black', 'white', 'Theorema', 'Hour and minutes hand came off the casing. Need reattaching.', 'set hands again, cleaned them, cleaned glass, adjusted timing', '0', '2024-07-06', '2024-07-06', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-15', '163.114.132.136', '163.114.132.136', '2024-05-07', 'LE510140006DE', NULL),
(13572, 'GM 103-3', 10627, 999999999, 0, '101-Casablanca GM', '2024-05-24', '2024-05-07', '2021-01-25', 'black', 'white', 'Theorema', 'The watch is fully wound but doesn’t work, also the catch is broken ', 'repaired crown protector, nothing found at movement, tested it for 11 days. \n\n-please note: case and glass were already scratched before the repair-', '0', '2024-06-10', '2024-06-10', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-06-10', '79.144.140.189', '189.red-79-144-140.dynamicip.rima-tde.net', '2024-05-07', '1Z8VF459DK62060534', NULL),
(13573, 'T66844', 10628, 999999999, 0, '7001-Havana', '2024-08-22', '2024-05-08', '2023-06-12', 'black', 'gold', 'Pionier', 'My order number is T66844- The day hand has fallen off. Please repair accordingly', 'new day hand , adjusted timing, dem,agnetized movement and case, new stem', '0', '2024-08-30', '2024-08-30', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-09-02', '209.177.138.140', 'ghm-f.140.138.177.209.cos.dyn.pcisys.net', '2024-05-08', '981693086442', NULL),
(13574, 'T70189', 10629, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-05-09', '2024-04-29', 'gold', 'white', 'Theorema', 'My order number is T70189- The watch is not what I excepted The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '72.182.201.41', 'syn-072-182-201-041.res.spectrum.com', '2024-05-09', '--', NULL),
(13575, '#T54157', 10630, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-05-09', '2022-08-08', 'silver', 'blue', 'Theorema', 'The watch no longer functions even when wound. There is a loose piece in the dial.', 'new minute, hour and second hand, new dial, couldn\'t fix old one, lubricated jewels, fixed balance wheel', '0', '2024-07-06', '2024-07-06', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 0, 1, '2024-07-15', '199.71.178.2', '199.71.178.2', '2024-05-09', 'LE510140010DE', NULL),
(13576, '', 10631, 999999999, 0, 'Choose option', '1970-01-01', '2024-05-09', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', '[My order number is T69849  The watch is brand new and never worn. Please  exchange with Helsinki GM-115-4  ]\n\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '75.108.138.241', '75.108.138.241', '2024-05-09', '--', NULL),
(13577, 'T66152', 10632, 999999999, 0, '118-Sahara', '2024-06-27', '2024-05-09', '2023-11-26', 'silver', 'white', 'Theorema', 'My order number is T66152. The watch is fully wound but doesn\'t work anymore. Please repair/ replace accordingly. I have been using it occasionally with no issues. I wore it 4th May in the morning. It was fine till about 5 hours later when I checked the time and it was incorrect.\n\n\n\n\n\n', 'fixed winding system and adjusted balance wheel', '0', '2024-07-06', '2024-07-06', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-15', '81.79.137.180', '81.79.137.180', '2024-05-09', 'LE510140037DE', NULL),
(13615, 'T 70300', 10667, 999999999, 0, '123-Madame Butterfly', '1970-01-01', '2024-06-06', '2024-05-06', '', 'blue', 'Theorema', 'The watch runs for 5 minutes and stops even manually wound. Please repair accordingly', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '185.204.209.85', 'reverse.rezaxess.fr', '2024-06-06', '--', NULL),
(13578, 'T60578', 10633, 999999999, 0, 'Choose option', '1970-01-01', '2024-05-10', '2023-03-20', 'Choose option', 'Choose option', 'Choose option', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '64.66.216.175', '64.66.216.175', '2024-05-10', '--', NULL),
(13579, 'T60579', 10633, 999999999, 0, '101-Casablanca GM', '2024-06-27', '2024-05-10', '2023-03-20', 'black', 'white', 'Theorema', 'My order number is T60579-The crown doesn\'t wind anymore please replace/ repair accordingly.]', 'fixed manual winding system, adjusted balance wheel. lubricated, glued stem', '0', '2024-07-20', '2024-07-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-25', '64.66.216.175', '64.66.216.175', '2024-05-10', '981693078797', NULL),
(13580, 'T70086', 10634, 999999999, 0, '505-Florida', '1970-01-01', '2024-05-10', '2024-05-07', 'silver', 'gold', 'Pionier', 'I am not sure what the reference number is? T70086 maybe?\n\nThe reason I am returning both watches is that they are too bulky. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '162.157.132.106', 'd162-157-132-106.abhsia.telus.net', '2024-05-10', '--', NULL),
(13581, '', 10635, 999999999, 0, 'Choose option', '1970-01-01', '2024-05-12', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', 'My order number is T70333- The watch is too big. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.36.242.22', 'c-73-36-242-22.hsd1.il.comcast.net', '2024-05-12', '--', NULL),
(13582, '', 10636, 999999999, 0, 'Choose option', '1970-01-01', '2024-05-12', '2024-05-09', 'Choose option', 'Choose option', 'Choose option', 'My order number is T70333- The watch is too big. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.36.242.22', 'c-73-36-242-22.hsd1.il.comcast.net', '2024-05-12', '--', NULL),
(13583, '', 10470, 999999999, 0, '550-Tirona', '2024-06-27', '2024-05-12', '2023-11-14', 'silver', 'black', 'Pionier', 'Despite you changing the mechanism with a new one, the watch loses time every day; now, as of this writing, it\'s 1 1/2 hours slow. Such a shame for a really beautiful watch. I sincerely hope you can rectify this ongoing issue, as I would really like to wear this watch, but its reliability makes me hesitant to do so.\nSincerely,\nGreg Schmutzer', 'testing:\nstart: July 1st, 14:41\nend: July 7th, 14:28\n\nnew movement, hands, dial', '0', '2024-07-07', '2024-07-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-09', '184.155.145.181', '184-155-145-181.cpe.sparklight.net', '2024-05-12', 'LE510139881DE', NULL),
(13584, '#T44273', 10637, 999999999, 0, '101-Casablanca GM', '2024-05-16', '2024-05-13', '2021-07-14', 'gold', 'white', 'Theorema', 'Watch stopped working properly-after arming the mechanism correctly, as I’ve done over the years, it only works for a couple of minutes and abruptly stops. Noteworthy mention, the watch is out of warranty since I purchased it almost 3 years ago, so the warranty card is obsolote and will not be included in the package, as per the instructions of your support team. Please diagnose the problem, inform me back of the total cost of repairs and we will proceed accordingly.', 'i have to disassamble whole movement to find a fallen off piece. also i need to put a new balance wheel and I have to clean the whole case in ultrasonic machine. \n\nall done', '0', '2024-06-16', '2024-06-16', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-06-27', '109.166.138.234', '109-166-138-234.orangero.net', '2024-05-13', '00340434129949131252', NULL),
(13585, 'T70325', 10638, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-05-13', '1970-01-01', 'black', 'yellow', 'Theorema', 'My order number is T70325- The watch is not what I expected. The watch is brand new and never worn. Please refund', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '100.38.32.245', 'pool-100-38-32-245.nycmny.fios.verizon.net', '2024-05-13', '--', NULL),
(13586, 'T67475', 10639, 999999999, 0, '120-Lady Butterfly', '2024-06-28', '2024-05-13', '2023-05-11', 'gold', 'gold', 'Theorema', 'My order number is T67475- The glass is broken inside. Please replace/ repair accordingly.]\n', 'i need a new glass and movement, glass completely destroyed the movement.\n\n all done', '0', '2024-10-08', '2024-10-08', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-08', '70.127.240.52', 'syn-070-127-240-052.res.spectrum.com', '2024-05-13', '981693100049', NULL),
(13587, 'T56075', 10640, 999999999, 0, '4001q-Galilei', '2024-06-28', '2024-05-14', '2022-10-25', 'silver', '', 'Theorema', 'When I got the watch and for over a year, it lost a minute of time every day. It stopped working and about a month ago, I had the battery replaced. It was no longer losing a minute every day while it sat on my dresser. The first two times I wore it, it lost about 20 minutes in a couple of hours, but went back to keeping good time while sitting on my dresser. I wore it last on 5/11/24. It lost about half an hour while wearing it for 3 hours or so. I put it back on the dresser. When I looked at it that night before going to bed, it had lost about 4 hours. This morning I set it to correct time and it kept good time all  day on the dresser.', 'his watchmaker destroyed the movement, customer has to pay for new movement, but doesn\'t want to , sending it back to him now', '0', '2024-07-07', '2024-07-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-15', '65.102.187.52', '65-102-187-52.tukw.qwest.net', '2024-05-14', 'LE510139966DE', NULL),
(13588, 'P7003-g', 10315, 999999999, 0, '7003-Newport', '2024-06-28', '2024-05-15', '2023-07-24', '', '', 'Pionier', 'My order number is T63484-The Pionier watch has stopped working and the Theorema watch has a loose piece inside.. please replace/ repair accordingly', 'Hawaii, needs to pay, new stem/crown, crown protector   4 screws, new gasket, clean case band\n\nbuenos aires: repaired dial, fixed manual winding system, cleaned hands, set them again, cleaned glass,renewed crown glue - unrepaired back 30.12.2024 LE510140805DE\n\nnewport: new movement, old one was completely broke, would need too many spare parts, new second, minute, hour hand', '0', '2024-08-28', '2024-08-28', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-30', '99.130.39.178', '99-130-39-178.lightspeed.frokca.sbcglobal.net', '2024-05-15', '981693085744', NULL),
(13590, 'T64909', 10642, 999999999, 0, '101-Casablanca GM', '2024-05-24', '2024-05-15', '2023-10-09', 'gold', 'white', 'Theorema', 'marker is loose. things falling inside. clasp is loose. please check before sending back that all works well. thank you team.', 'new dial, adjusted timing, cleaned case', '0', '2024-06-10', '2024-06-10', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-06-10', '24.128.40.95', 'c-24-128-40-95.hsd1.co.comcast.net', '2024-05-15', 'LE510139705DE', NULL),
(13591, 'T67966', 10643, 999999999, 0, '505-Florida', '2024-05-23', '2024-05-15', '2024-01-08', 'gold', 'blue', 'Pionier', 'rotor has dislocated', 'cleaned the rotor and put a new screw ', '0', '2024-06-16', '2024-06-16', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-06-28', '24.128.40.95', 'c-24-128-40-95.hsd1.co.comcast.net', '2024-05-15', '981693077460', NULL),
(13592, 'T65636', 10644, 999999999, 0, '519-Milano', '2024-05-23', '2024-05-15', '2023-11-09', '', '', 'Pionier', 'hands have fallen off. i did not drop this watch. is the 2nd one from your company. thanks.', 'new minute hand, 2 new screws on backside ', '0', '2024-07-06', '2024-07-06', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-15', '24.128.40.95', 'c-24-128-40-95.hsd1.co.comcast.net', '2024-05-15', 'LE510139997DE', NULL),
(13595, 'T64040', 10647, 999999999, 0, '515-Amsterdam', '2024-06-27', '2024-05-16', '2023-08-14', 'gold', 'black', 'Pionier', 'When I change the numbers of the week it goes from 09 to 00 from 19 to 10 from 29 it doesn\'t have 30 and goes to number 32', 'new movement, cleaned hands, set them again, cleaned dial, new gasket ', '0', '2024-07-20', '2024-07-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-23', '47.196.155.142', '47.196.155.142', '2024-05-16', '1Z8VF459D962510679', NULL),
(13787, 'T70913', 10831, 999999999, 0, '113-Lagos', '1970-01-01', '2024-08-30', '2024-06-12', 'silver', 'blue', 'Theorema', '[My order number is T70913-The crown has fallen off. Please repair/replace accordingly.]\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.59.193.78', '172.59.193.78', '2024-08-30', '--', NULL),
(13597, 'T55038', 10649, 999999999, 0, '101-Casablanca GM', '2024-06-27', '2024-05-17', '2022-09-13', 'gold', 'white', 'Theorema', 'watch stopped working', 'cleaned case, new second hand, old one fell off and blocked the movement, repaired crown protector, new gasket (caseback and crown)', '0', '2024-07-20', '2024-07-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-25', '204.128.182.14', '204-128-182-14.net.techloq.com', '2024-05-17', 'LE510140142DE', NULL),
(13598, '', 10650, 999999999, 0, '112-Madrid', '2024-06-27', '2024-05-17', '2023-11-14', 'black', 'gold', 'Theorema', 'I bought a watch in November for my father for his birthday. He wore the watch two times and a piece fell off. The order number is: T65765. ', 'fixed corwn protector, checked movement etc too', '0', '2024-07-06', '2024-07-06', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-15', '174.249.64.219', '219.sub-174-249-64.myvzw.com', '2024-05-17', 'LE510139983DE', NULL),
(13599, 'T70380', 10651, 999999999, 0, '515-Amsterdam', '1970-01-01', '2024-05-18', '2024-05-13', 'gold', 'blue', 'Pionier', 'My order number is\nT70380\n24 hours after I received the watch\nA blue decorative pattern has fallen\nPlease replace', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '151.254.152.178', '151.254.152.178', '2024-05-18', '--', NULL),
(13600, 'T70380', 10652, 999999999, 0, '515-Amsterdam', '1970-01-01', '2024-05-18', '2024-05-13', 'gold', 'blue', 'Pionier', 'My order number is T70380\n24 hours after I received the watch\nA blue decorative pattern has fallen\nPlease replace', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '176.47.80.122', '176.47.80.122', '2024-05-18', '--', NULL),
(13601, 'T53680', 10653, 999999999, 0, '101-Casablanca GM', '2024-05-31', '2024-05-19', '2022-07-18', 'gold', 'black', 'Theorema', '-There is a marker inside lose inside the face of thw watch. Please repair ', 'fixed balance wheel, new dial, cleaned the case and band in ultrasonic, lubricated movement ', '0', '2024-06-16', '2024-06-16', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-06-27', '37.170.26.88', '37-170-26-88.coucou-networks.fr', '2024-05-19', '1ZE8K951DK48719424', NULL),
(13602, 'T61873', 10654, 999999999, 0, '123-Madame Butterfly', '2024-08-20', '2024-05-20', '2023-05-15', 'rosé', 'gold', 'Theorema', 'The watch has stopped working. And I would like to pay for a replacement set of leather strap wrist band. The pink one I have on the watch are really dirty. ', 'new movement, new dial, cleaned hands, demagnetized case\n- waiting for payment of band - done\n\n- please note: the glass was already scratched before the repair  ', '0', '2024-10-17', '2024-10-17', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-22', '104.28.103.129', '104.28.103.129', '2024-05-20', '981693104868', NULL),
(13603, 'T67187', 10655, 999999999, 0, '519-Milano', '1970-01-01', '2024-05-20', '2023-12-14', 'black', 'gold', 'Pionier', 'Watch not running. Did operate for a few months prior to stopping. I have multiple watches and often won\'t wear a watch for weeks.I wound clockwise but not action, i thought being automatic wearing for a day would ignite it.. But alas nothing worked.. Had no significant events or impacts i\'m aware of. ', 'repaired inner movement ring, was blocking the balance wheel, working good now', '0', '2024-08-01', '2024-08-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 0, 1, '2024-08-02', '14.203.238.118', '14-203-238-118.tpgi.com.au', '2024-05-20', 'LE510140258DE', NULL),
(13604, 'T57455', 10656, 999999999, 0, 'Tourbillon T-Marrakesh', '2024-06-27', '2024-05-22', '2022-11-26', 'gold', 'white', 'Theorema', 'My order number is T57455 I have the Istanbul GM-125-4 (not the Marrakesh) The automatic mechanism has stopped working. Please repair accordingly', 'new movement, glued stem again, cleaned glass', '0', '2024-07-20', '2024-07-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-25', '24.128.40.95', 'c-24-128-40-95.hsd1.co.comcast.net', '2024-05-22', 'LE510140139DE', NULL),
(13605, 'T70462', 10657, 999999999, 0, '511-New York', '1970-01-01', '2024-05-22', '2024-05-15', 'black', 'black', 'Pionier', 'The watch is not what I expected.\nThe watch is brand new and never worn. Please refun', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '67.85.241.182', 'ool-4355f1b6.dyn.optonline.net', '2024-05-22', '--', NULL),
(13606, 'T64808', 10658, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-05-23', '2023-10-18', 'silver', 'yellow', 'Theorema', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '24.228.207.64', 'ool-18e4cf40.dyn.optonline.net', '2024-05-23', '--', NULL),
(13607, 'T70026', 10659, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-05-24', '2024-05-24', 'gold', 'white', 'Theorema', 'Exchange to a different watch', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '104.28.55.227', '104.28.55.227', '2024-05-24', '--', NULL),
(13608, 'T70536', 10660, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-05-30', '2024-05-29', 'silver', 'black', 'Theorema', 'The band of the watch is a hard leather that my husband didn’t like. He also complained about the metal clasp on the inside that bothered him when he tried it on.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.249.59.14', 'syn-172-249-059-014.res.spectrum.com', '2024-05-30', '--', NULL),
(13609, 'T70507', 10661, 999999999, 0, '516-Barcelona', '2024-06-03', '2024-05-30', '2024-05-25', 'silver', 'black', 'Pionier', 'there is no defect. I am returning the item', '--', '0', '1970-01-01', '2024-06-03', 0, 0, 0, 0, 0, 1, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '24.206.107.71', 'static-customer-assignment.goskope.com', '2024-05-30', '--', NULL),
(13610, 'T70484 ', 10662, 999999999, 0, '104-Copacabana', '1970-01-01', '2024-05-30', '1970-01-01', 'rose', 'white', 'Theorema', 'I was expecting for the rose gold to be more rose. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '74.74.86.198', 'syn-074-074-086-198.res.spectrum.com', '2024-05-30', '--', NULL),
(13611, 'GM101-3', 10663, 999999999, 0, '101-Casablanca GM', '2024-06-26', '2024-06-01', '2024-04-02', 'gold', 'black', 'Theorema', 'The clock keeps running behind after being fully winded up.', 'new mvt, new dial and hands, demag case,\n\n00340434129949133256  26.03.2026', '0', '2024-07-09', '2024-07-09', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-10', '79.231.188.139', 'p4fe7bc8b.dip0.t-ipconnect.de', '2024-06-01', '00340434129949131290', NULL),
(13612, 'T70503', 10664, 999999999, 0, '516-Barcelona', '1970-01-01', '2024-06-04', '2024-05-20', 'rosé', '', 'Pionier', 'My order number is T70503- I don\'t like the watch. The watch is brand new and never worn. Please refund.\n\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.189.65.110', 'c-73-189-65-110.hsd1.ca.comcast.net', '2024-06-04', '--', NULL),
(13613, 'T70682', 10665, 999999999, 0, '118-Venezia', '1970-01-01', '2024-06-04', '1970-01-01', 'gold', 'gold', 'Theorema', 'No defects. Returning for refund.  ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '66.215.167.207', 'syn-066-215-167-207.res.spectrum.com', '2024-06-04', '--', NULL),
(13614, '', 10666, 999999999, 0, 'Choose option', '1970-01-01', '2024-06-06', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', 'I ordered a certain color from the website and I was sent a different color. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '68.43.121.221', 'c-68-43-121-221.hsd1.mi.comcast.net', '2024-06-06', '--', NULL),
(13616, '', 10668, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-06-06', '2024-05-21', 'black', 'blue', 'Theorema', 'I got enamored by the watch and did not realize that it does not have date function.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.56.166.250', '172.56.166.250', '2024-06-06', '--', NULL),
(13617, 'T 70300', 10669, 999999999, 0, '123-Madame Butterfly', '2024-06-18', '2024-06-06', '2024-05-06', '', 'blue', 'Theorema', 'My order number is T70300- The watch runs for 5 minutes and stops even manually wound. Please repair accordingly', 'new movement, old one was a misproduction from Hongkong', '0', '2024-07-01', '2024-07-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-02', '195.137.181.130', '195.137.181.130', '2024-06-06', '1Z8VF459DK76869430', NULL),
(13618, 'T70469 ', 10670, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-06-06', '2024-05-30', 'black', 'blue', 'Theorema', 'No day date feature due to misunderstanding', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '67.244.113.94', 'syn-067-244-113-094.res.spectrum.com', '2024-06-06', '--', NULL),
(13792, '', 10836, 999999999, 0, '505-Florida', '2024-09-30', '2024-09-03', '2022-11-25', 'gold', 'blue', 'Pionier', 'The day of the week hand completely fell off of its dial and into the complication in the middle.', 'new day hand, checked rest of the movement evrrything fine, demagnetized mvt and case, new stem glue and oil D-5 ', '0', '2024-10-08', '2024-10-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-08', '75.132.139.21', 'syn-075-132-139-021.res.spectrum.com', '2024-09-03', '981693100119', NULL),
(13620, 'T70688', 10672, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-06-07', '2024-05-31', 'gold', 'black', 'Theorema', 'My order number is-T70688- The watch was received with a missing marker in number 10, Please replace/ repair accordingly.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '91.145.58.49', '91.145.58.49', '2024-06-07', '--', NULL),
(13621, 'T70688', 10673, 999999999, 0, '101-Casablanca GM', '2024-06-18', '2024-06-07', '2024-05-31', 'gold', 'black', 'Theorema', 'My order number is-T70688- The watch was received with a missing marker in number 10, Please replace/ repair accordingly.', 'new dial, adjusted timing', '0', '2024-07-07', '2024-07-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-10', '91.145.58.49', '91.145.58.49', '2024-06-07', 'LE510139921DE', NULL),
(13622, 'Unknown; purchased by Melissa Feid', 10674, 999999999, 0, '121-St Petersburg', '2024-07-23', '2024-06-07', '2023-04-20', 'black', 'gold', 'Theorema', 'The watch not longer works. I have manually wound the watch for several minutes (more than 30 rotations) but the watch will not restart.', 'new minute   hour hand, new movement\n14.4.2025 the watch has stopped working again\n\n14.04.25 new dial, number \'6\' fell off and got stuck in movement, adjusted timing,  6 s/d, demag case and mvt, new caseback screws, lub and oil crown   stem ', '0', '2024-08-21', '2024-08-21', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-21', '71.117.132.100', 'pool-71-117-132-100.prvdri.fios.verizon.net', '2024-06-07', '981693083042', NULL),
(13623, 'Order T66410', 10675, 999999999, 0, '510-London', '2024-06-27', '2024-06-07', '2024-12-01', '', '', 'Pionier', 'My order number is T66410- This is the second time I\'m returning my watch for repair, this time the watch stops every day or every second day at 11 am even when worn. I want the movement to be replaced with a new one or replace the old watch with a new one. Also, replace the leather band with stainless gold. ', 'new band, didnt find anything at the movement, tested it for  9 Days, will send a personal letter with the watch what I did, so he cant complain anymore', '0', '2024-07-07', '2024-07-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-09', '198.137.18.151', '198.137.18.151', '2024-06-07', '981693077779', NULL),
(13624, 'T70732', 10676, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-06-10', '2024-06-06', 'silver', 'yellow', 'Theorema', 'The watch is brand new and never worn, please exchange with Oslo GM 110-2', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '37.251.220.57', '37.251.220.57', '2024-06-10', '--', NULL),
(13625, 'T70721', 10677, 999999999, 0, '505-Florida', '1970-01-01', '2024-06-10', '2024-05-31', 'gold', 'blue', 'Pionier', 'My order number is T70721- The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '76.33.214.27', 'syn-076-033-214-027.res.spectrum.com', '2024-06-10', '--', NULL),
(13626, 'T65022', 10678, 999999999, 0, 'GM 119 Sahara', '2024-07-22', '2024-06-10', '2023-10-16', '', '', 'Theorema', '[My order number is T65022. The watch is fully wound but runs about 2 hours faster in 24 hours,. Please repair/ replace accordingly.] He also wants an XL band with butterfly clasp.\n', 'adjusted timing and demagnetized, waiting for the payment of the band and clasp.', '0', '2024-08-21', '2024-08-21', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-22', '60.226.197.207', 'cpe-60-226-197-207.qb07.qld.asp.telstra.net', '2024-06-10', '981693083204', NULL),
(13627, 'T70732', 10679, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-06-10', '1970-01-01', 'silver', 'yellow', 'Theorema', 'My order number is T70732-The watch is too big The watch is brand new and never worn. Please exchange with Oslo GM-110-2. ]', 'The exchanged watch should be sent only on the address on the RMA form, not the one of the order', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '37.251.220.55', '37.251.220.55', '2024-06-10', '--', NULL),
(13628, 'T57214', 10680, 999999999, 0, '101-Casablanca GM', '2024-06-17', '2024-06-11', '2022-11-20', 'silver', 'white', 'Theorema', 'Het horloge tikt niet meer. Ondanks dat ik het horloge opwind, tikt die niet meer en doet die niks meer. Hij blijft op 10 uur staan. Het horloge gaat niet meer vooruit (Nederlands).\n\nThe watch has stopped ticking. Even though I wind the watch, it no longer ticks and does nothing. It stays at 10 o\'clock. The watch no longer moves forward (English).\n\n\n\n', 'fixed balance wheel, adjusted timing - cleaned case in ultrasonic machine and cleaned glass', '0', '2024-07-01', '2024-07-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-02', '81.173.1.34', 'a81-173-1-34.pocosnet.nl', '2024-06-11', '1Z8VF459DK76043223', NULL),
(13629, 'T70834', 10681, 999999999, 0, 'other', '1970-01-01', '2024-06-11', '2024-06-11', 'black', 'gold', 'other', 'My order number is T70834- The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '65.184.45.45', 'syn-065-184-045-045.res.spectrum.com', '2024-06-11', '--', NULL),
(13630, 'T68488', 10682, 999999999, 0, '101-Casablanca GM', '2024-06-27', '2024-06-11', '2024-05-02', 'black', 'yellow', 'Theorema', 'Inside of the Ziferblat, the yellow circle came off its place and is blocking hour arrow to move. ', 'fixed dial, cleaned dial, cleaned glass. renewed stem glue', '0', '2024-07-20', '2024-07-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-23', '73.83.70.112', 'c-73-83-70-112.hsd1.wa.comcast.net', '2024-06-11', '1Z8VF459D961732486', NULL),
(13631, 'T70735', 10683, 999999999, 0, '519-Milano', '1970-01-01', '2024-06-11', '2024-06-11', 'gold', 'gold', 'Pionier', 'Not the quality expected', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '70.52.224.12', 'bras-base-mltnon2530w-grc-51-70-52-224-12.dsl.bell.ca', '2024-06-11', '--', NULL),
(13632, 'T70732', 10684, 999999999, 0, '101-Casablanca GM', '2024-06-25', '2024-06-11', '2024-06-06', 'silver', 'yellow', 'Theorema', 'My order number is T70732-The watch is too big The watch is brand new and never worn. Please exchange with Oslo GM-110-2. ', 'Tausch in 110-2', '0', '2024-06-28', '1970-01-01', 0, 0, 0, 0, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-06-28', '37.251.221.103', '37.251.221.103', '2024-06-11', '981693077530', NULL),
(13633, 'T-67455', 10685, 999999999, 0, '106-Toronto GM', '1970-01-01', '2024-06-11', '1970-01-01', 'silver', 'gold', 'Theorema', 'When you wind the watch it sounds like it is skipping.', 'new crown wheel, ratchet wheel and click, winding and sliding pinion, set minute hand again,  winds good now', '0', '2024-08-01', '2024-08-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 0, 1, '2024-08-02', '174.26.86.120', '174-26-86-120.phnx.qwest.net', '2024-06-11', 'LE510140235DE', NULL),
(13634, 'T70875', 10686, 999999999, 0, '3011-Macau', '1970-01-01', '2024-06-12', '2024-06-12', 'silver', 'blue', 'Theorema', 'I don’t like the watch.  The watch is brand new and never worn. Please refund.\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '47.189.141.162', '47.189.141.162', '2024-06-12', '--', NULL),
(13635, '', 10687, 999999999, 0, '116-San Francisco', '1970-01-01', '2024-06-14', '2024-03-11', 'gold', 'blue', 'Theorema', 'I wind  the watch and wear it continuously the whole time walking miles and going up and down stairs but after 36 ish hours the watch stops working \nI tried it a few times and it keeps on happening \n\nIt’s the watch I got from my fiancé and my wedding is in two weeks. I need help with this ASAP.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '174.244.144.235', '235.sub-174-244-144.myvzw.com', '2024-06-14', '--', NULL),
(13636, 'GM 505-1', 10688, 999999999, 0, '505-Florida', '1970-01-01', '2024-06-15', '2023-02-27', 'silver', 'white', 'Pionier', 'Date display is not aligned ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '99.58.193.10', '99-58-193-10.lightspeed.miamfl.sbcglobal.net', '2024-06-15', '--', NULL),
(13637, 'T-70861', 10689, 999999999, 0, 'other', '1970-01-01', '2024-06-15', '2024-06-14', 'black', 'gold', 'other', 'Too big dial and not fit perfectly on my wrist T70861', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '108.29.2.145', 'pool-108-29-2-145.nycmny.fios.verizon.net', '2024-06-15', '--', NULL),
(13638, 'T63094 ', 10690, 999999999, 0, '120-Lady Butterfly', '1970-01-01', '2024-06-17', '2023-07-03', 'gold', 'gold', 'Theorema', 'My order number is T63094 - The hands are not aligned correctly. Please replace/ repair accordingly.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '76.133.255.73', 'c-76-133-255-73.hsd1.ca.comcast.net', '2024-06-17', '--', NULL),
(13639, 'T70741', 10691, 999999999, 0, '101-Casablanca GM', '2024-07-23', '2024-06-17', '2024-06-03', 'black', 'black', 'Theorema', 'My order number is T70741. The second hand stops moving when the watch is fully wound. Please repair/ replace accordingly.', 'new main spring   ratchet wheel, set hands again, cleaned them, cleaned glass, demagnetized', '0', '2024-08-01', '2024-08-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-02', '165.225.211.49', '165.225.211.49', '2024-06-17', '981693079430', NULL),
(13640, '#Т70955', 10692, 999999999, 0, '106-Toronto GM', '1970-01-01', '2024-06-17', '1970-01-01', 'gold', 'gold', 'Theorema', 'The watch has no defects. I\'m only returning it because it was a Father\'s Day gift for my husband but he didn\'t like it.\nThank you! ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.192.53.122', 'c-73-192-53-122.hsd1.fl.comcast.net', '2024-06-17', '--', NULL),
(13641, '#T70955', 10693, 999999999, 0, '106-Toronto GM', '1970-01-01', '2024-06-17', '1970-01-01', 'gold', 'gold', 'Theorema', '\nThe watch has no defects. I\'m only returning it because it was a Father\'s Day gift for my husband but he didn\'t like it. \nMy order number is T70955- The watch is brand new and never worn. Please refund.\n\nThank you! ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.192.53.122', 'c-73-192-53-122.hsd1.fl.comcast.net', '2024-06-17', '--', NULL),
(13642, 'T70626', 10694, 999999999, 0, '117-Kingston', '1970-01-01', '2024-06-19', '2024-05-24', 'black', 'white', 'Theorema', 'It will start and it will stop suddenly even if you\'re  wearing it. I tried to wind it and shake it on top of my palm, it will run and stop again', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.59.193.78', '172.59.193.78', '2024-06-19', '--', NULL),
(13643, 'Order #T70932 ', 10695, 999999999, 0, '2009-Casablanca', '1970-01-01', '2024-06-19', '2024-06-11', 'gold', 'yellow', 'Theorema', 'My order number is T70932  The watch is brand new and never worn. Please  exchange with Casablanca Theorema GM-101-10 Black', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '67.170.253.109', 'c-67-170-253-109.hsd1.ca.comcast.net', '2024-06-19', '--', NULL),
(13644, 'T70626', 10696, 999999999, 0, '107-Rio', '1970-01-01', '2024-06-19', '2024-05-24', 'black', 'white', 'Theorema', 'It is not working right. It will start and then it stop. I tried to           wind it and put it on my palm and shake it. It run for a little bit           and stop again.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '98.168.119.85', '98-168-119-85.as63182.net', '2024-06-19', '--', NULL),
(13645, 'T62265', 10697, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-06-20', '2023-06-01', 'silver', 'white', 'Theorema', 'My order number is T62265- The watch is fully wound and doesn\'t work anymore. Please replace/ repair accordingly.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '174.2.250.68', 'S0106f89e283fa0ab.ss.shawcable.net', '2024-06-20', '--', NULL),
(13646, 'T65751', 10698, 999999999, 0, '507-Aruba', '2024-07-24', '2024-06-21', '2024-07-09', '', '', 'Pionier', 'Time getting behind 4-5 min every 24 hr', 'adjusted timing and demagnetized,  6 seconds a day now', '0', '2024-08-01', '2024-08-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-02', '99.126.18.68', '99-126-18-68.lightspeed.tukrga.sbcglobal.net', '2024-06-21', 'LE510140227DE', NULL),
(13647, 'T65159', 10699, 999999999, 0, '114-Buenos Aires', '2024-10-23', '2024-06-21', '2023-10-20', 'black', 'blue', 'Theorema', 'I\'ve had my watch for less than  a year and the base plate (with the three circles) is displaced and moving g around.  This watch has only been used for nicer occasions (not worn daily) and unfortunately I can\'t wear it again.  ', 'new hands, fixed dial, adjusted timing, demag case and mvt, cleaned glass', '0', '2024-10-30', '2024-10-30', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-31', '174.204.132.112', '112.sub-174-204-132.myvzw.com', '2024-06-21', '981693108131', NULL),
(13648, 'T60560', 10700, 999999999, 0, '519-Milano', '2024-06-28', '2024-06-21', '2024-03-16', 'rose', '', 'Pionier', 'the crown fall off. it started with it being very hard to move. i could not set up the time. than it fall off. i did not drop this watch. before all this a few days before it was maybe slowing down but not sure. thank you for your help. gracias!!!', 'repaired manual winding system, new minute hand, cleaned glass', '0', '2024-07-07', '2024-07-07', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-09', '24.128.40.95', 'c-24-128-40-95.hsd1.co.comcast.net', '2024-06-21', 'LE510139864DE', NULL),
(13649, 'P7001-4', 10701, 999999999, 0, '7001-Havana', '1970-01-01', '2024-06-23', '2024-05-07', 'black', 'gold', 'Pionier', 'Date numbers are not changing properly and in the right order ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.59.124.115', '172.59.124.115', '2024-06-23', '--', NULL),
(13650, '#T68386', 10702, 999999999, 0, '117-Kingston', '1970-01-01', '2024-06-23', '2024-02-02', 'silver', 'black', 'Theorema', 'the watch stops between 12pm and 1am every day ,there is a button on the watch for the date when i press it the watch starts working for a full day with out winding it or waring it ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '132.69.185.200', '132.69.185.200', '2024-06-23', '--', NULL),
(13651, 'ORDER #T66494', 10703, 999999999, 0, '901-Zurich', '2024-06-27', '2024-06-24', '2023-12-01', 'gold', 'black', 'Theorema', 'Hello, Mr. Tufina. Before Easter, another almost similar incident happened to me again. I was eating and this time I dropped it on the table where everything stopped, which reminds me of the same slump from another day... It can\'t be! Replace the pins with the new spring-loaded pins. Well, I\'m going to send you the damaged watch again. I agree?', 'i need a new dial - please take some $ for the working time \n\n-all done, movement is all OK, changed the dual time hand too. It\'s a bit harder to wind now because of the impact, but does not affect the mvt. -', '0', '2024-08-26', '2024-08-26', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-27', '88.11.225.241', '241.red-88-11-225.dynamicip.rima-tde.net', '2024-06-24', '1Z8VF459DK63500502', NULL),
(13652, 'T70780', 10704, 999999999, 0, '7001-Havana', '1970-01-01', '2024-06-25', '2024-06-05', 'gold', 'blue', 'Pionier', 'It seems some of the screw is displaced and moving inside the watch , makes clear voice while moving watch in hand  , May be Assembling defects, can observed from back side of the watch , ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '31.215.249.49', '31.215.249.49', '2024-06-25', '--', NULL),
(13653, 'T70706 and T70705', 10705, 999999999, 0, '550-Tirona', '1970-01-01', '2024-06-26', '2024-06-25', 'black', 'white', 'Pionier', 'My order number is T70706 and T70705- I don\'t like the watchesThe watch is brand new and never worn. Please refund full amount. The watches are not touched at all, and are in the same exact condition in which they were received. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '65.155.0.242', '65.155.0.242', '2024-06-26', '--', NULL),
(13654, 'GM 101-11', 10706, 999999999, 0, '101-Casablanca GM', '2024-07-23', '2024-06-26', '2023-10-16', 'rose', 'blue', 'Theorema', 'Some hour marker and the second marker have been detached. \n\nI didn\'t feel any fall, impact or else. \n\nI don\'t know why it happened due to the normal and office use. ', 'new second gear and hand, cleaned movement and inspected it, lubricated jewels, new dial, renewed stem glue, adjusted timing and demagnetized', '0', '2024-08-21', '2024-08-21', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-21', '99.225.166.224', 'pool-99-225-166-224.cpe.net.cable.rogers.com', '2024-06-26', '981693083031', NULL),
(13655, 'T71015', 10707, 999999999, 0, '902-Geneva', '1970-01-01', '2024-06-26', '2024-06-17', 'silver', 'blue', 'Pionier', 'Dial face insert is not screwed in and is loose within face and is not secured to dial. Watch was delivered in this condition and it is clear that the dial has not been properly affixed to face.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '118.92.107.36', '118-92-107-36.dsl.dyn.ihug.co.nz', '2024-06-26', '--', NULL);
INSERT INTO `watch` (`watchid`, `orderid`, `customer_id`, `receiptuser_id`, `altereduser_id`, `model`, `dateofreceipt`, `dateofinvoice`, `warranty`, `case`, `dial`, `brand`, `defectdescription`, `repairinfo`, `repairprice`, `dateofdispatch`, `dateoffinished`, `inprocess`, `control`, `waiting`, `finished`, `unfinished`, `defect`, `fetched`, `received_client`, `received_client_date`, `sent_repair_de`, `sent_repair_de_date`, `sent_shop_usa`, `sent_shop_usa_date`, `entrance`, `conveyed`, `conveyeddate`, `uip`, `uhost`, `week`, `sendnr`, `notes`) VALUES
(13656, '', 10708, 999999999, 0, 'Choose option', '1970-01-01', '2024-06-26', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', 'The charging system doesn\'t work, the pin to change time falls out. When I try to wind it the is no noise of any king of engagement.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '70.48.110.59', 'bas9-montrealak-70-48-110-59.dsl.bell.ca', '2024-06-26', '--', NULL),
(13657, '', 10709, 999999999, 0, '101-3', '2024-08-21', '2024-06-26', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', 'The charging system doesn\'t work, the pin to change time falls out. When I try to wind it the is no noise of any king of engagement.', 'fixed manual winding system, glued crown and stem again, applied swiss oil to stem, adjusted timing, demagnetized case and movement, works fine now', '0', '2024-08-27', '2024-08-27', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-29', '70.48.110.59', 'bas9-montrealak-70-48-110-59.dsl.bell.ca', '2024-06-26', '981693085479', NULL),
(13658, '', 10710, 999999999, 0, '4004-Newton', '1970-01-01', '2024-06-27', '2022-10-17', 'black', 'gold', 'Theorema', 'the watch doesn\'t work', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '24.224.187.30', 'host-24-224-187-30.public.eastlink.ca', '2024-06-27', '--', NULL),
(13659, '11-11452-00661', 10711, 999999999, 0, 'other', '1970-01-01', '2024-06-27', '2024-06-28', 'gold', 'gold', 'other', 'Since I received the watch never use today I gave it a try the watch is nos consistent is on and off is not steady it looks likes there is a technical issue let say time is 9:00 start kicking next minute is stop it’s gold brown band ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '107.115.227.28', '107.115.227.28', '2024-06-27', '--', NULL),
(13660, 'T69707', 10712, 999999999, 0, '108-Oman', '2024-07-23', '2024-06-28', '2024-04-04', 'silver', 'black', 'Theorema', 'My order number is T69707-The clasp holder has fallen off and it is missing.  Please replace/ repair accordingly', 'new CP and adjusted timing   demagnetized', '0', '2024-08-01', '2024-08-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-02', '142.161.58.81', 'wnpgmb016qw-ds01-161-58-81.dynamic.bellmts.net', '2024-06-28', '981693079484', NULL),
(13661, 'T71003', 10713, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-06-28', '2024-06-14', 'black', 'blue', 'Theorema', 'My order number is T71003.  The watch is brand new and never worn. Please  exchange with CHICAGO\nPIONIER | P7002-11 | BLUE', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '99.110.51.14', '99-110-51-14.lightspeed.sntcca.sbcglobal.net', '2024-06-28', '--', NULL),
(13662, 'T53639', 10714, 999999999, 0, '505-Florida', '2024-07-23', '2024-06-29', '2022-07-18', 'black', 'blue', 'Pionier', 'The watch is not working and dials are fallen inside and seems not working properly', 'got the stuck hands out of the movement, new month and day hand, works fine now', '0', '2024-08-27', '2024-08-27', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-30', '99.251.226.101', 'pool-99-251-226-101.cpe.net.cable.rogers.com', '2024-06-29', '981693085777', NULL),
(13663, 'P7001-3', 10382, 999999999, 0, '7001-Havana', '2024-07-23', '2024-06-29', '2023-03-13', 'black', 'gold', 'Pionier', 'the date is not working', 'new movement, old one was completely stuck, would need too long to repair it , works fine now', '0', '2024-08-01', '2024-08-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-02', '98.234.223.178', 'c-98-234-223-178.hsd1.ca.comcast.net', '2024-06-29', 'LE510140213DE', NULL),
(13664, '#T68386', 10715, 999999999, 0, '117-Kingston', '2024-07-04', '2024-06-29', '2024-02-02', 'silver', 'white', 'Theorema', 'the watch stops every night between 12 pm and 1 am. even tho it is fully wined  ', 'test start: July 14, 2024; 13:15\ntest end: july 20\n\nNew movement, old one was a misproduction from HK; ', '0', '2024-08-01', '2024-08-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-02', '147.235.221.183', '147.235.221.183', '2024-06-29', '981693079440', NULL),
(13665, '', 10716, 999999999, 0, '101-Casablanca GM', '2024-07-17', '2024-06-30', '2024-06-26', 'rose', 'blue', 'Theorema', 'I really dont like on my hand', '--', '0', '1970-01-01', '2024-07-24', 0, 0, 0, 0, 0, 1, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '147.78.124.22', '147.78.124.22', '2024-06-30', '--', NULL),
(13666, 'T66257', 10717, 999999999, 0, '108-Oman', '1970-01-01', '2024-06-30', '2023-11-23', 'black', 'black', 'Theorema', 'The dial color is actually grey but there is no option for that. Band is blue. Unable to wind the crown. However, can still turn to change the time. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '99.240.196.69', 'pool-99-240-196-69.cpe.net.cable.rogers.com', '2024-06-30', '--', NULL),
(13667, ' T70885', 10718, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-07-01', '2024-07-02', 'black', 'black', 'Theorema', 'Dual-Time Buenos Aires GM-114-9 | Black | Theorema, Germany\n\nMy order number is T70885-The watch is brand new and never worn. Please  exchange with Chicago P7002-8', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '69.123.137.190', 'ool-457b89be.dyn.optonline.net', '2024-07-01', '--', NULL),
(13668, '', 10719, 999999999, 0, '123-Madame Butterfly', '2024-07-29', '2024-07-01', '2022-08-19', 'black', 'white', 'Theorema', 'The watch doesn\'t work. I quess it is due to mechanism  ', 'new movement, old one was impossible to repair', '0', '2024-08-30', '2024-08-30', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-09-02', '79.184.70.153', '79.184.70.153.ipv4.supernova.orange.pl', '2024-07-01', '981693086523', NULL),
(13669, 'T63350', 10720, 999999999, 0, '111-Copenhagen', '2024-07-10', '2024-07-02', '2023-07-17', 'gold', 'black', 'Theorema', 'Hand-winding is not working. A few months ago, it started to become very difficult to do it, and now it is not working at all. The watch works just by using and shaking it.', 'new movement, couldn\'t repair old one, cleaned hands and dial, demagnetized case', '0', '2024-08-01', '2024-08-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-02', '213.113.193.102', 'c-66c171d5.1215725-0-69706f6e6c79.bbcust.telenor.se', '2024-07-02', '981693079495', NULL),
(13670, '', 10721, 999999999, 0, '7002-Chicago', '2024-07-05', '2024-07-02', '2024-06-27', 'black', 'black', 'Pionier', 'My order number is T71172 The watch is brand new and never worn. Please exchange with GM_112-3]', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '93.208.241.241', 'p5dd0f1f1.dip0.t-ipconnect.de', '2024-07-02', '--', NULL),
(13671, 'GM 516-4', 10722, 999999999, 0, '506-Miami', '1970-01-01', '2024-07-02', '2021-05-10', '', 'gold', 'Pionier', 'My order number is T42083- The glass is broken and clasp are broken and the watch has stopped.Please replace/ repair accordingly.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '37.228.204.170', '37.228.204.170', '2024-07-02', '--', NULL),
(13672, 'GM 101.5', 10563, 999999999, 0, 'other', '2024-07-08', '2024-07-03', '2024-02-21', 'silver', 'silvgrey', 'other', '\n\nDe big hand (seconde wijzer) was suddenly inviseble. It is stuck between de mechanime.', 'set minute hand again and cleaned it, cleaned glass and put renewed swiss oil on the stem ', '0', '2024-08-01', '2024-08-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-02', '77.160.20.153', '77-160-20-153.fixed.kpn.net', '2024-07-03', '981693079418', NULL),
(13673, 'T61410', 10723, 999999999, 0, '502- 4 Malibu', '2024-07-23', '2024-07-04', '2023-04-24', '', 'bicolor', 'Pionier', 'My order number is T61410-The hand has fallen off. please replace/ repair accordingly.', 'set minute hand again, adjusted timing, demagnetized movement and case ', '0', '2024-08-01', '2024-08-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-02', '172.56.15.1', '172.56.15.1', '2024-07-04', 'LE510140244DE', NULL),
(13674, 'T71200 and T71178', 10724, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-07-05', '2024-07-05', 'gold', 'white', 'Theorema', 'My order number is T71200 and T71178- I changed my mind about getting gold watches. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '50.192.187.156', '50-192-187-156-static.hfc.comcastbusiness.net', '2024-07-05', '--', NULL),
(13675, ' #T68993', 10725, 999999999, 0, '101-Casablanca GM', '2024-07-23', '2024-07-08', '2024-02-27', '', '', 'Theorema', 'Casablanca Theorema - GM-101-15| BLUE | Made in Germany mechanical watch\nBlue\n\nThe hands have fallen off the face.', 'disassembled whole movement, cleaned it, lubricated, new second hand, new top gap, fixed CP', '0', '2024-08-01', '2024-08-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-02', '120.159.0.181', 'cpe-120-159-0-181.dyn.belong.com.au', '2024-07-08', 'LE510140187DE', NULL),
(13676, 'T70846', 10726, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-07-08', '2025-08-31', '', '', 'Theorema', 'Not working right ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '75.21.248.244', '75-21-248-244.lightspeed.rcsntx.sbcglobal.net', '2024-07-08', '--', NULL),
(13677, 'T70566', 10727, 999999999, 0, '123-Madame Butterfly', '1970-01-01', '2024-07-09', '1970-01-01', 'gold', 'gold', 'Theorema', 'I wanted to start setting the watch and the pain I have pulled out and never got back in the place. I think this watch is faulty from the manufacturing. Sub', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '115.70.166.161', '161.166.70.115.static.exetel.com.au', '2024-07-09', '--', NULL),
(13678, 'T71059', 10728, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-07-09', '2024-06-21', 'bicolor gold', 'yellow', 'Theorema', 'I dislike the clasp. Exchanged multiple emails with Peter and he agreed to accept a return.  I waited to return after July 9th as instructed.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '76.108.231.118', 'c-76-108-231-118.hsd1.fl.comcast.net', '2024-07-09', '--', NULL),
(13679, 'T56870', 10729, 999999999, 0, '3001-Paragon', '2024-07-23', '2024-07-10', '0000-00-00', 'silver', 'gold', 'Theorema', 'Hello, Customer Service team,\n the watch dial is misaligned.\nthank you\n\n', 'new case, dial, movement, hands', '0', '2024-08-28', '2024-08-28', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-30', '24.16.66.138', 'c-24-16-66-138.hsd1.wa.comcast.net', '2024-07-10', '981693085733', NULL),
(13680, '', 10730, 999999999, 0, 'Choose option', '2024-07-18', '2024-07-10', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', 'The Watch is out of warranty- The clasp pf the crown is broken. Please replace/ repair accordingly. ', 'fixed CP, goodwill repair', '0', '2024-07-20', '2024-07-20', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-07-25', '84.203.136.190', '84.203.136.190', '2024-07-10', ' LE510140125DE', NULL),
(13681, 'GM 101-10', 10731, 999999999, 0, '101-Casablanca GM', '2024-08-21', '2024-07-11', '2022-04-26', 'black', 'black', 'Theorema', 'The watch stopped suddenly in the middle of the night. I wound it in the morning but it still will not work. Seems to be stuck. This is the 2nd time I am sending back for warranty. \nRMA 12918\n', 'new movement and second hand, changed the mvt. to be 100% sure its going to work now\n\n - please note the glass was already scratched before the repair', '0', '2024-08-27', '2024-08-27', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-29', '216.84.57.90', '216.84.57.90', '2024-07-11', '981693085527', NULL),
(13682, 'T71271', 10732, 999999999, 0, '113-Lagos', '1970-01-01', '2024-07-12', '2024-07-04', 'black', 'white', 'Theorema', 'I did not understand that is a mechanical Watch .The watch is brand new and never Worn  Please refund ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '66.229.123.89', 'c-66-229-123-89.hsd1.fl.comcast.net', '2024-07-12', '--', NULL),
(13683, 'T66598', 10733, 999999999, 0, '116-San Francisco', '1970-01-01', '2024-07-12', '1970-01-01', 'black', 'black', 'Theorema', 'The watch has stopped and will not run after fully winding it.\nIt has never been disrespected at all.\nNever abused.\nPlease replace or repair.\nI will send pictures of 2 warranty cards on a separate email as im not sure which watch I bought is the one.\nRegards Colin Berwick ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '99.227.3.102', 'pool-99-227-3-102.cpe.net.cable.rogers.com', '2024-07-12', '--', NULL),
(13684, 'T71302', 10734, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-07-13', '2024-07-12', 'silver', 'yellow', 'Theorema', ' [My order number is T71302. I don\'t like the watch The watch is brand new and never worn. Please refund', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '96.245.186.217', 'pool-96-245-186-217.phlapa.fios.verizon.net', '2024-07-13', '--', NULL),
(13685, 'T66114', 10735, 999999999, 0, '101-Casablanca GM', '2024-07-19', '2024-07-13', '2023-11-27', 'black', '', 'Theorema', 'Bonjour,\nMa montre ne se lance plus depuis une semaine malgré le fait qu\'elle soit remontée au maximum. Elle n\'a subit aucun choc et elle n\'est pas passé sous l\'eau. Je vous remercie de me tenir informée.\nBonne journée,\nMarc DEPAEPE\n\nGood morning,\nMy watch has not started for a week despite being wound to the maximum. It has not suffered any shocks and has not been under water. Thank you for keeping me informed.\nAll the best,\nMarc DEPAEPE\n', 'fixed balance wheel, repaired manual winding system, cleaned glass', '0', '2024-08-01', '2024-08-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-02', '88.169.67.194', '88-169-67-194.subs.proxad.net', '2024-07-13', '981693079473', NULL),
(13686, '#T63316', 10736, 999999999, 0, '107-Rio', '2024-07-16', '2024-07-14', '2023-07-17', 'silver', 'white', 'Theorema', 'There is a defect on the left side of the housing. The watch glass is shattered and the individual splinters are now scattered throughout the movement.', 'i need a new front glass and movement and minute hand\n\n- all done - ', '0', '2024-08-01', '2024-08-01', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-02', '109.250.113.107', 'i6DFA716B.versanet.de', '2024-07-14', '00340434129949131498', NULL),
(13687, 'GM-511-14', 10737, 999999999, 0, '511- New York', '2024-08-22', '2024-07-14', '2023-08-07', 'rosé', 'blue', 'Pionier', 'Month hand fallen off', 'new movement and dial, ', '0', '2024-09-11', '2024-09-11', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-09-11', '81.77.226.32', '81.77.226.32', '2024-07-14', '981693089809', NULL),
(13688, '#T49927', 10738, 999999999, 0, '111-Copenhagen', '2024-07-29', '2024-07-15', '2022-01-28', 'gold', 'black', 'Theorema', 'The watch is out of warranty. The rotor is dislocated.  Please replace/ repair accordingly. ', 'fixed rotor, cleaned glass, glued stem again, demagnetized movement and case,  everything OK now, goodwill repair only postage', '0', '2024-08-21', '2024-08-21', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-22', '146.52.60.147', 'ip92343c93.dynamic.kabel-deutschland.de', '2024-07-15', '00340434129949131641', NULL),
(13689, 'GM-902-3', 10739, 999999999, 0, 'Tourbillon 902-3', '2024-07-25', '2024-07-15', '2024-06-27', 'silver', 'blue', 'Pionier', 'The watch was bought at the Tirana Airport- A marker has fallen off  Please replace/ repair accordingly. There was no GM-903-3 in the list so just i could submit form i choosed P-Cairo.', 'disassembled movement, and assembled again, lubricated, fixed dial, cleaned hands ,, works flawless now\n2/25/2025 the inner bezel is loose and has moved inside the watch', '0', '2024-09-02', '2024-09-02', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '87.119.179.122', '87-119-179-122.ip.elisa.ee', '2024-07-15', '--', NULL),
(13690, 'T61594', 10740, 999999999, 0, '101-Casablanca GM', '2024-08-20', '2024-07-15', '2023-05-03', 'black', 'white', 'Theorema', '[My order number is T61594- The second hands and the mechanism are working perfectly but the minute and hour hands are not moving. Please replace/ repair accordingly.]', 'new cannon pinion, set hands again, cleaned glass ', '0', '2024-08-27', '2024-08-27', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-29', '86.184.103.202', 'host86-184-103-202.range86-184.btcentralplus.com', '2024-07-15', '981693085468', NULL),
(13691, 'T55901', 10741, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-07-16', '2022-10-18', 'silver', 'blue', 'Theorema', 'stopped working - no movement at all and wound tight', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '136.226.82.122', '136.226.82.122', '2024-07-16', '--', NULL),
(13692, 'T59814', 10742, 999999999, 0, '101-Casablanca GM', '2024-10-08', '2024-07-17', '2023-02-06', 'black', 'white', 'Theorema', 'Order #T59814\n\nThe springs inside seem too have burst/come loose somehow?\nPlease replace/repair accordingly.\n\nMany thanks,\n', 'waiting for payment,140€ \n\n- all done - full service,, some new parts, working flawless now,,   3 seconds a day, 0.0 ms, 295° amp.\n\n-please note: case was already heavily damaged at 12-position before the repair, glass also had a few scratches-', '0', '2024-12-02', '2024-12-02', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-05', '89.19.88.48', '89.19.88.48', '2024-07-17', '417840432329', NULL),
(13693, 'T66245', 10743, 999999999, 0, '505-Florida', '1970-01-01', '2024-07-17', '2023-11-27', 'gold', 'white', 'Pionier', 'The third hand has fallen off, the one that shows seconds. Please replace/ repair accordingly.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '84.212.112.133', 'cm-84.212.112.133.get.no', '2024-07-17', '--', NULL),
(13694, 'T71378', 10744, 999999999, 0, '121-St Petersburg', '1970-01-01', '2024-07-17', '2024-07-11', 'gold', 'blue', 'Theorema', 'My order number is T71378- The THEOREMA Is delaying so I want to return both watches. The watches are still brand new. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '108.51.104.225', 'pool-108-51-104-225.washdc.fios.verizon.net', '2024-07-17', '--', NULL),
(13695, 'T71378', 10744, 999999999, 0, '519-Milano', '1970-01-01', '2024-07-17', '2024-07-11', 'gold', 'gold', 'Pionier', 'Nathaniel Bekele My order number is T71378- The THEOREMA Is delaying so I want to return both watches. The watches are still brand new. Please refund', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '108.51.104.225', 'pool-108-51-104-225.washdc.fios.verizon.net', '2024-07-17', '--', NULL),
(13696, 'T71418', 10745, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-07-17', '2024-07-17', 'black', 'yellow', 'Theorema', 'No defect,brand new.\nThe strap is hard for me to maneuver.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.56.76.110', '172.56.76.110', '2024-07-17', '--', NULL),
(13697, 'T67225', 10746, 999999999, 0, '7002-Chicago', '2024-07-23', '2024-07-18', '2023-12-14', 'gold', 'white', 'Pionier', 'I have only worn this watch maybe 3-4 times. It has stopped working out of the blue. I am very upset at this. I tried winding but nothing. Automatic is dead also. What in the world? It cost me a lot of money to ship from Australia. I do not want any more issues. Thank you to whoever is reading this.', 'new movement, works fine now. Could repair the old one too but better to put a completely new one, so the client won\'t have any further problems with it. \n\n- please note: there was a scratch on the caseback before the repair - ', '0', '2024-08-27', '2024-08-27', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-29', '24.128.41.109', 'c-24-128-41-109.hsd1.co.comcast.net', '2024-07-18', 'LE510140329DE', NULL),
(13698, '', 10747, 999999999, 0, '108-Oman', '2024-07-24', '2024-07-18', '1970-01-01', 'gold', 'gold', 'Theorema', 'i tried this watch but it does not keep time. very pissed.\nThe watch was purchased from the retailer Longines24 via ebay on April 16, 2024. I have a picture of the order and warranty card if needed', 'completely new assembled movement,  2 seconds a day now, works perfectly.', '0', '2024-08-21', '2024-08-21', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-21', '24.128.41.109', 'c-24-128-41-109.hsd1.co.comcast.net', '2024-07-18', '981693083020', NULL),
(13699, 'Barkauf', 10748, 999999999, 0, '505-Florida', '2024-07-23', '2024-07-18', '2023-12-08', 'silver', 'blue', 'Pionier', 'Der Käufer ist Herr Haftom Gebregziabher, ich kümmere mich um die Garantiereparatur, da Herr Haftom in Äthiopien lebt. Ich nehme die Uhr von Deutschland nach Äthiopien am 4. August wieder mit. Bitte bis dahin an mich versenden. Die Uhr von Herrn Haftom, die von Herrn Tufina gekauft wurde, hat plötzlich aufgehört zu arbeiten. ', 'new month and day hand,  day hand fell off and got stuck in the movement, fixed everything, works perfectly now', '0', '2024-08-01', '2024-08-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-02', '212.77.161.164', 'enc.hotspot.r-kom.de', '2024-07-18', '00340434129949131481', NULL),
(13700, 'T70360', 10749, 999999999, 0, '121-St Petersburg', '2024-08-20', '2024-07-18', '2024-06-12', 'gold', 'blue', 'Theorema', 'order number is T70360, The watch is manually wound and worn all day but still stops after a minute. Please repair/ replace accordingly]', 'fixed hands, were blocking, adjusted timing, demagnetized movement and case, cleaned everything', '0', '2024-08-30', '2024-08-30', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-09-02', '174.243.145.120', '120.sub-174-243-145.myvzw.com', '2024-07-18', '981693086464', NULL),
(13701, 'T71418', 10750, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-07-19', '2024-07-18', 'black', 'yellow', 'Theorema', 'My order number is T71418- The watch is brand new and never worn. Please exchange with GM-110-12. I am exchanging this watch for the Rose Gold Oslo.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '57.140.28.32', '57.140.28.32', '2024-07-19', '--', NULL),
(13702, 'T70945', 10751, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-07-19', '2024-06-12', 'black', 'yellow', 'Theorema', 'The watch doesn’t work. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.58.130.65', '172.58.130.65', '2024-07-19', '--', NULL),
(13703, 'GM102-4 bar code 4260295883047', 10752, 999999999, 0, '117-Kingston', '2024-08-20', '2024-07-20', '2022-09-27', 'gold', 'black', 'Theorema', 'The hand got stuck at 3pm position.', 'new movement, old one was a misproduction, new mvt. ring\n\n- please note: glass was already scratched before repair ', '0', '2024-08-30', '2024-08-30', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-09-02', '157.211.150.168', 'cpe-168-150-211-157.matenbn.com.au', '2024-07-20', '1Z8VF459D962891222', NULL),
(13704, 'T71500', 10753, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-07-20', '1970-01-01', 'gold', 'black', 'Theorema', 'No es automático y le di cuerda y lo compre y se adelantando 5 minutos en dos días ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '35.148.104.98', 'syn-035-148-104-098.res.spectrum.com', '2024-07-20', '--', NULL),
(13705, '509-5', 10754, 999999999, 0, '7002-Chicago', '1970-01-01', '2024-07-20', '2013-12-16', '', 'black', 'Pionier', 'Watch just stopped functioning one day. could not get it to run. there was no trauma. never dropped,jarred or got wet', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '67.162.7.94', 'c-67-162-7-94.hsd1.il.comcast.net', '2024-07-20', '--', NULL),
(13706, 'T64556', 10755, 999999999, 0, '118-Sahara', '2024-08-22', '2024-07-20', '2023-09-14', 'black', 'white', 'Theorema', 'My order number is T64556- The screws are getting loose on the clasp of the crown and I keep loosing them. Please replace/ repair accordingly.', 'new screw, glued both of them, CP should stay in position now and screws shouldn\'t fall off anymore', '0', '2024-08-23', '2024-08-23', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-23', '154.16.169.94', '154.16.169.94', '2024-07-20', '981693083465', NULL),
(13707, '', 10756, 999999999, 0, '509-Barbados', '2024-08-21', '2024-07-21', '1970-01-01', 'silver', 'white', 'Pionier', 'Watch to stop functioning one day. Could not get it to run. There was no trauma, never dropped, jarred or got wet', 'new movement, month and days hand, new gasket, demagnetized case, cleaned glass\n\n- please note: the front glass was already scratched before the repair', '0', '2024-08-30', '2024-08-30', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-09-02', '73.209.27.204', 'c-73-209-27-204.hsd1.il.comcast.net', '2024-07-21', '981693086486', NULL),
(13708, 'T69662', 10757, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-07-22', '2024-04-24', 'gold', 'white', 'Theorema', 'NO DEFECT- WATCH IS BRAND NEW AND UNUSED WITH ORIGINAL PLASTIC COVERINGS. WATCH WAS SHIPPED INTERNATIONALLY TO DUBAI- AFTER ASKING FOR A SPECIAL REQUEST TO TRANSPORT TO THE WATCH HOME TO MICHIGAN AND SHIP TO THE COLORADO OFFICE TO AVOID LENGTHY CUSTOMS PROCESS- IT WAS APPROVED AND I AM SHIPPING THE WATCH NOW. \n\nTHANK YOU KINDLY!\n\nPLEASE NOTE ADDRESS PROVIDED ABOVE IS THE CURRENT ADDRESS NOT THE INITIAL SHIPPING ADDRESS.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '68.60.184.36', 'c-68-60-184-36.hsd1.mi.comcast.net', '2024-07-22', '--', NULL),
(13710, '', 10759, 999999999, 0, '108-Oman', '1970-01-01', '2024-07-23', '1970-01-01', 'black', 'gold', 'Theorema', 'The crown doesn\'t work.', 'I have edited his new shipping address in the RMA. Please return only to this address', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.56.66.89', '172.56.66.89', '2024-07-23', '--', NULL),
(13711, 'T71544 ', 10760, 999999999, 0, '106-Toronto GM', '1970-01-01', '2024-07-23', '2024-07-23', 'gold', 'gold', 'Theorema', 'to large did not like the looks, kitch like cheesy looking sorry, never worn, no scratches obviously like full refund thank you ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '69.116.78.124', 'ool-45744e7c.dyn.optonline.net', '2024-07-23', '--', NULL),
(13712, '', 10761, 999999999, 0, '108-Oman', '1970-01-01', '2024-07-23', '1970-01-01', 'black', 'gold', 'Theorema', 'Corona no funciona no da cuerda ni cambia las agujas', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.56.71.175', '172.56.71.175', '2024-07-23', '--', NULL),
(13713, '', 10762, 999999999, 0, '108-Oman', '2024-09-30', '2024-07-23', '1970-01-01', 'black', 'gold', 'Theorema', 'la corona no funciona no mueve las agujas ', 'new movement, old one was very hard to take the stem out, better new one, cleaned glass demagntized case\n', '0', '2024-10-17', '2024-10-17', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-22', '208.71.48.122', 'mail.waynedavisconcrete.com', '2024-07-23', '981693104960', NULL),
(13714, '', 10763, 999999999, 0, '106-Toronto GM', '2024-09-30', '2024-07-25', '2024-07-25', 'gold', 'white', 'Theorema', 'Bestillingsnummeret mitt er T57521 . Klokken sluttet å virke selv manuelt viklet. Vennligst reparer/bytt ut tilsvarende.', 'new movement, old one would need too many spare parts, new second hand and cleaned dial. ', '0', '2024-10-17', '2024-10-17', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-22', '77.223.170.8', '77.223.170.8', '2024-07-25', 'LE510140479DE', NULL),
(13715, 'T71666', 10764, 999999999, 0, 'other', '1970-01-01', '2024-07-25', '2024-07-22', 'silver', 'gold', 'other', 'Brand new, the watch is too big for my wrists and thick overall', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.13.147.250', 'c-73-13-147-250.hsd1.pa.comcast.net', '2024-07-25', '--', NULL),
(13716, 'T71666', 10764, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-07-25', '2024-07-22', 'silver', 'yellow', 'Theorema', ' [My order number is T71666. I don\'t like the watch. The watch is brand new and never worn. Please refund.]', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.13.147.250', 'c-73-13-147-250.hsd1.pa.comcast.net', '2024-07-25', '--', NULL),
(13717, '', 10765, 999999999, 0, '106-Toronto GM', '1970-01-01', '2024-07-25', '2024-07-25', 'gold', 'white', 'Theorema', 'Bestillingsnummeret mitt er T57521 . Klokken sluttet å virke selv manuelt viklet. Vennligst reparer/bytt ut tilsvarende.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '46.230.136.73', '73.46-230-136.customer.lyse.net', '2024-07-25', '--', NULL),
(13718, 'T71654', 10766, 999999999, 0, '116-San Francisco', '1970-01-01', '2024-07-25', '2024-07-25', 'gold', 'white', 'Theorema', 'The issue is that I thought they were for women and it was a gift for my wife, So now I want to exchange it.  [My order number is T71654  The watch is brand new and never worn. Please  exchange with GM-120-12 ROSE \n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '47.200.31.52', '47.200.31.52', '2024-07-25', '--', NULL),
(13719, 'T71654', 10766, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-07-25', '2024-07-25', 'silver', '', 'Theorema', 'The issue is that I thought they were for women and it was a gift for my wife, So now I want to exchange it.  [My order number is T71654  The watch is brand new and never worn. Please  exchange with GM-123-11 BLUE  ]\n DIAL COLOR IS ORANGE\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '47.200.31.52', '47.200.31.52', '2024-07-25', '--', NULL),
(13720, 'T54158 ', 10767, 999999999, 0, '101-Casablanca GM', '2024-08-20', '2024-07-26', '1970-01-01', 'gold', 'yellow', 'Theorema', 'Watch is not working even after rewinding it. Used twice before noticing the watch was not working. ', 'new movement, old one would take too long to repair, cleaned glass, demagnetized case', '0', '2024-08-27', '2024-08-27', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-29', '97.100.38.95', 'syn-097-100-038-095.res.spectrum.com', '2024-07-26', '981693085538', NULL),
(13721, 'T71753', 10768, 999999999, 0, '505-Florida', '1970-01-01', '2024-07-26', '2024-07-24', 'black', 'gold', 'Pionier', '[My order number is T71753- The watch doesn\'t work even when manually wound and shaken. The watch is brand new and never worn. Please  Refund me the money .I don\'t want to replace it .', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '70.55.41.250', 'bras-base-toroon4695w-grc-23-70-55-41-250.dsl.bell.ca', '2024-07-26', '--', NULL),
(13722, 'T71408', 10769, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-07-27', '2024-07-10', 'gold', 'blue', 'Theorema', 'Watch worked fine until Friday July 26, I wound the watch like normal but it just stopped working .', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '24.36.173.147', 'd24-36-173-147.home1.cgocable.net', '2024-07-27', '--', NULL),
(13723, 'T66598', 10770, 999999999, 0, '106-Toronto GM', '2024-08-22', '2024-07-29', '2023-12-01', 'gold', 'gold', 'Theorema', 'watch cannot wind. stopped working. i dont know what happened. one day just did this issue and stopped. please repair.', 'fixed ratchet wheel, works fine now; did a few tests, ERR. 0.0ms ,,, AMP. 284° ,,, RATE. -9s/d', '0', '2024-08-27', '2024-08-27', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-28', '174.51.12.208', 'c-174-51-12-208.hsd1.co.comcast.net', '2024-07-29', '981693085159', NULL),
(13724, 'T71565', 10771, 999999999, 0, '7002-Chicago', '1970-01-01', '2024-07-29', '2024-07-22', 'gold', 'gold', 'Pionier', 'Return for refund', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '169.198.254.65', '169.198.254.65', '2024-07-29', '--', NULL),
(13725, 'T71408', 10772, 999999999, 0, '101-Casablanca GM', '2024-08-21', '2024-07-29', '2024-07-10', 'gold', 'blue', 'Theorema', 'watch is fully wound but will not work.', 'new balance wheel (top side) jewel, renewed stem/crown glue, adjusted timing, demagnetized case and movement', '0', '2024-08-27', '2024-08-27', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-29', '142.21.15.115', '142.21.15.115', '2024-07-29', '981693085505', NULL),
(13726, '5585866883235', 10773, 999999999, 0, '519-Milano', '1970-01-01', '2024-07-30', '2024-07-29', '', '', 'Pionier', 'too big.  did not like.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '76.116.200.51', 'c-76-116-200-51.hsd1.nj.comcast.net', '2024-07-30', '--', NULL),
(13727, 'T61526', 10774, 999999999, 0, '3005-Marco Polo', '2024-09-30', '2024-07-30', '1970-01-01', 'black', 'black', 'Theorema', '[My order number is T61526-The watch doesn\'t work even manually wound..  Please replace/ repair accordingly.]\n\n', 'new rotor and screw, old one was fallen apart, cleaned glass, demagnetized case, adjusted timing, works flawless now. new stem glue and microgliss d-5', '0', '2024-10-17', '2024-10-17', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-22', '66.244.231.74', '66.244.231.74', '2024-07-30', '981693104993', NULL),
(13728, '', 10775, 999999999, 0, 'Choose option', '1970-01-01', '2024-07-31', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.58.9.67', '172.58.9.67', '2024-07-31', '--', NULL),
(13729, '#T71684', 10776, 999999999, 0, '505-Florida', '1970-01-01', '2024-07-31', '2024-07-26', 'black', 'blue', 'Pionier', 'It was too small for my wrist, I needed more holes in it to make it fit my wrist. I would just like a refund', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '68.234.188.23', 'host-188-23.ilcapsi.carbondale.il.us.clients.pavlovmedia.net', '2024-07-31', '--', NULL),
(13730, 'T66061', 10777, 999999999, 0, '101-Casablanca GM', '2024-08-20', '2024-07-31', '2023-11-24', 'silver', 'white', 'Theorema', 'My order number is T66061 -  Issue: The second hand has fallen off and the watch does not work. Please replace/ repair accordingly.\n', 'set second hand again, fixed dial', '0', '2024-08-27', '2024-08-27', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-29', '80.166.166.37', '80-166-166-37-dynamic.dk.customer.tdc.net', '2024-07-31', '981693085516', NULL),
(13731, '', 10778, 999999999, 0, 'Choose option', '1970-01-01', '2024-08-01', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '156.98.198.2', '156.98.198.2', '2024-08-01', '--', NULL),
(13732, 'CM 505-10', 10779, 999999999, 0, '505-Florida', '2024-08-21', '2024-08-01', '2021-10-12', 'gold', 'blue', 'Pionier', 'DATE DIAL HAS FALLEN OFF. PLEASE CHECK THE OTHER DIALS WHILE PERFOMING THE REPAIR', 'new movement, new month and day hand, cleaned glass, cleaned dial, demagnetized case, renewed stem glue', '0', '2024-08-30', '2024-08-30', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-09-02', '73.62.67.41', 'c-73-62-67-41.hsd1.fl.comcast.net', '2024-08-01', '981693086475', NULL),
(13733, 'T71841', 10780, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-08-02', '2024-08-01', 'gold', 'white', 'Theorema', 'The product was purchased without my knowledge, by my son. He used my debit card to make the purchase. The item itself has no defects.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '174.199.160.254', '254.sub-174-199-160.myvzw.com', '2024-08-02', '--', NULL),
(13734, 'N/A', 10781, 999999999, 0, '3007-Vienna', '2024-08-16', '2024-08-02', '2021-05-01', 'silver', 'black', 'Theorema', 'Please can you replace the scratched /marked watch face\nAnd if possible the bezel\n\nNOTE Out of Warranty.\nThe template would not let me submit unless had a date please ignore\nAlso it is not a Vienna Ref It is an old watch 10 years old \nIf you can repair it would be most appreciated\n\nItem will be sent by tracked post today 2nd of August', 'not possible to repair, its not our watch.', '0', '2024-08-19', '2024-08-19', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-20', '81.237.179.39', '81-237-179-39-no3470.tbcn.telia.com', '2024-08-02', '981693082826', NULL),
(13735, '', 10782, 999999999, 0, '101-Casablanca GM', '2024-08-22', '2024-08-02', '2022-10-18', 'gold', 'blue', 'Theorema', 'Does not click when winding therefore it will not work to tell time. ', 'repaired manual winding system, new crown wheel, lubricated manual winding system, demagnetized, adjusted timing, works flawless now', '0', '2024-08-27', '2024-08-27', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-08-29', '100.2.100.67', 'pool-100-2-100-67.nycmny.fios.verizon.net', '2024-08-02', '981693085480', NULL),
(13736, '#T54295', 10783, 999999999, 0, '116-San Francisco', '1970-01-01', '2024-08-02', '2022-08-16', 'black', 'white', 'Theorema', 'There is a loose gold ring around the hands of the watch.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '76.129.74.202', 'c-76-129-74-202.hsd1.ut.comcast.net', '2024-08-02', '--', NULL),
(13737, 'T71426', 10784, 999999999, 0, '516-Barcelona', '2024-08-20', '2024-08-05', '2024-08-05', 'gold', 'black', 'Pionier', 'The watch was  to big for me', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '86.52.74.72', '56344a48.rev.stofanet.dk', '2024-08-05', '--', NULL),
(13738, 'GM 550-7', 10785, 999999999, 0, '550-Tirona', '2024-08-21', '2024-08-05', '2023-12-10', '', '', 'Pionier', 'the date push bottom doesn\'t work I can\'t change the date \nthis is the only problem I have ', 'fixed date function, set hands again, cleaned dial, cleaned case, demagnetized, works flawless now ', '0', '2024-08-30', '2024-08-30', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-09-02', '73.88.90.106', 'c-73-88-90-106.hsd1.sc.comcast.net', '2024-08-05', '981693086501', NULL),
(13739, '', 10786, 999999999, 0, 'Choose option', '1970-01-01', '2024-08-06', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', 'My order number is T71832  The watch is brand new and never worn. Please  exchange with Basel GM-903-4', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '76.244.6.244', '76-244-6-244.lightspeed.rcsntx.sbcglobal.net', '2024-08-06', '--', NULL),
(13740, 't65070', 10787, 999999999, 0, '101-Casablanca GM', '2024-09-30', '2024-08-06', '2024-08-06', 'black', 'white', 'Theorema', 'stopped working after possibly dropped from a table top', 'need new glass, repair movement \n\nnew glass, fixed movement, escapement, new stem crown glue, lub 8300, checked hands and mvt, works good now, adjusted timing demag case and mvt\n\ncase is in very bad condition, scratched, gold plating is off, dirt all around', '0', '2024-11-04', '2024-11-04', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-11-04', '24.69.89.41', 'S0106c09435f69867.pk.shawcable.net', '2024-08-06', 'LE510140567DE', NULL),
(13741, 'T71912', 10788, 999999999, 0, '7001-Havana', '1970-01-01', '2024-08-06', '2024-08-01', 'gold', 'blue', 'Pionier', 'The color of the face/case of the watch was not as prominent as how it is online or the description of when I bought it, and I want to exchange it for the same watch but the one that is in all blue. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '174.218.99.209', '209.sub-174-218-99.myvzw.com', '2024-08-06', '--', NULL),
(13742, '#T54295', 10789, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-08-06', '2024-08-25', 'black', 'black', 'Theorema', 'Lose gold ring inside, trapped around dial.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '205.123.242.2', '205.123.242.2', '2024-08-06', '--', NULL),
(13743, '#T71814', 10790, 999999999, 0, '505-Florida', '1970-01-01', '2024-08-07', '2024-07-29', 'gold', 'black', 'Pionier', 'Main issue is the day line is missed and when i shake the hand the time line will automatically move please note it and check when you replace ????????', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '120.18.132.201', '120.18.132.201', '2024-08-07', '--', NULL),
(13744, 'T71819', 10791, 999999999, 0, '116-San Francisco', '1970-01-01', '2024-08-07', '2024-08-01', 'black', '', 'Theorema', 'My order number is T71819. The watch is too large. The watch is brand new and never worn. Please process my refund. Thank you very much.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '129.219.8.95', '129-219-8-95.nat.asu.edu', '2024-08-07', '--', NULL),
(13745, '', 10792, 999999999, 0, '512-Berlin', '2024-08-13', '2024-08-08', '2020-01-01', 'gold', 'gold', 'Pionier', 'Winding stem broke in half, replacement part needed and to be installed/repaired.\n\nOriginal warranty card can\'t be located.', 'new stem, cleaned glass and case too   demagnetized ', '0', '2024-08-30', '2024-08-30', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-09-02', '147.161.148.204', '147.161.148.204', '2024-08-08', '981693086453', NULL),
(13746, 'T62859', 10793, 999999999, 0, '505-Florida', '2024-09-30', '2024-08-11', '2023-06-27', 'gold', 'white', 'Pionier', 'when i see morning my watch not working and after  i was giving key then i feel wind key not wirking and after i did  try to  time adjust then  i  pull out key it came all way  out. thanks ', 'new movement, old stem was broken and stuck in movement, would taker too much time, cleaned hands, works good now\n', '0', '2024-10-17', '2024-10-17', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '68.151.203.198', 'S0106f8790ad4798e.ed.shawcable.net', '2024-08-11', '981693104938', NULL),
(13747, '', 10794, 999999999, 0, '7001-Havana', '2024-09-30', '2024-08-11', '2024-01-17', 'black', 'blue', 'Pionier', 'The date is not working at all now; for the last several months, it would jump from the 11th to the 21st, then go up to the 39th. now it does nothing at all', 'new movement, date function at old one was very broke, would take too long to repair, cleaned case and glass, new stem glue, cleaned hands and dial, demagnetized case', '0', '2024-10-08', '2024-10-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-08', '73.198.78.38', 'c-73-198-78-38.hsd1.nj.comcast.net', '2024-08-11', '981693100152', NULL),
(13748, 'rma12888', 10795, 999999999, 0, '1002-Monaco', '2024-09-30', '2024-08-12', '1970-01-01', 'silver', 'white', 'Theorema', '\noriginal movement replaced,return to repair date button,then return to repair hands fault,now winder does not work and day button sticks and needs pulling out manually.please repair.this is 3 times sent back now can you please check whole watch before return.\nthank you\nRay Moth.\n\n\n', 'new movement, very complex mvt and not easy to repair, so better to just change, new dial, at old one some parts were broken, cleaned glass and case, demagnetized case, \n\n!!will include a free band as apology for 3x repair and sending invoice!!', '0', '2024-10-17', '2024-10-17', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-22', '86.167.125.19', 'host86-167-125-19.range86-167.btcentralplus.com', '2024-08-12', '981693104950', NULL),
(13749, 'T72003', 10796, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-08-12', '2024-08-09', 'gold', 'black', 'Theorema', 'Watch time is not stable. It changes to 1 to 2 hrs after 15 to 20 min of winding and suddenly change the time to something else time. Let\'s say you adjusted the time to 9am and few mins later like 15-30 mins later you will see the time will be 10:30 or 4:45 and I tried many times to adjust the time and it\'s always wrong time.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '136.52.53.119', '136-52-53-119.googlefiber.net', '2024-08-12', '--', NULL),
(13865, 'Gm106-6', 10905, 999999999, 0, '106-Toronto GM', '1970-01-01', '2024-10-02', '1970-01-01', 'gold', 'black', 'Theorema', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.56.10.91', '172.56.10.91', '2024-10-02', '--', NULL),
(13750, '', 10797, 999999999, 0, '101-Casablanca GM', '2024-09-30', '2024-08-12', '2024-03-06', 'black', '', 'Theorema', 'The crown doesn\'t work and cannot rotate anymore.', 'fixed screws, lubricated mvt, new gasket grease, adjusted timing, demagnetized mvt and case, cleaned hands and glass, fixed manual winding, fixed CP', '0', '2024-10-08', '2024-10-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-08', '165.225.211.47', '165.225.211.47', '2024-08-12', '981693100108', NULL),
(13751, '', 10798, 999999999, 0, '3011-Macau', '1970-01-01', '2024-08-13', '2018-01-23', 'gold', 'black', 'Theorema', 'When the stem is pulled out (position 1) the hands work.  When the stem is pushed in (position 0) IT WILL NOT WIND.  This is the reason for sending it in for repair.   Thanks  Harry', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '96.36.42.93', 'syn-096-036-042-093.res.spectrum.com', '2024-08-13', '--', NULL),
(13752, 'T71467  ', 10799, 999999999, 0, '7001-Havana', '1970-01-01', '2024-08-13', '2024-07-12', 'black', '', 'Pionier', 'My order number is T71467  The watch is brand new and never worn. Please  exchange with GM-117-10 ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '76.89.79.202', 'syn-076-089-079-202.res.spectrum.com', '2024-08-13', '--', NULL),
(13753, 'T55778', 10429, 999999999, 0, '101-Casablanca GM', '2024-09-30', '2024-08-13', '1970-01-01', 'silver', 'blue', 'Theorema', 'Simply and randomly stop.  Works with impact but stop again.  I have 7 theorma products.  Only this one has problem from purchase.', 'new movement, old one was very complex to repair and would take too long, new dial, old dial was broken and many parts, better to replace than glue it, demagnetized case and cleaned glass.', '0', '2024-10-17', '2024-10-17', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-22', '72.83.20.10', 'pool-72-83-20-10.washdc.fios.verizon.net', '2024-08-13', '981693104949', NULL),
(13754, 'T71827', 10800, 999999999, 0, '550-Tirona', '2024-08-20', '2024-08-13', '2024-07-27', 'silver', 'white', 'Pionier', 'it keeps stopping. does not hold time at all. time is off never correct. ', 'testing,\nstart: august 22, 2024, 4:17pm\nend:\n\nUHR vorerst nicht schicken, da er überall negativ bewertet hat und die Bewertungen nicht zurück ziehen will.', '0', '1970-01-01', '1970-01-01', 0, 1, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '98.46.108.202', '98.46.108.202', '2024-08-13', '--', NULL),
(13755, '', 10801, 999999999, 0, '101-Casablanca GM', '2024-08-30', '2024-08-14', '8979-08-14', 'gold', 'black', 'Theorema', 'Hello \n\nPrice on mew glass and wisers samt new strap \n\nbest regaurads \nniklas', 'made a full service, new escape wheel, new main bridge, new hands, cleaned everything, new case', '0', '2024-10-17', '2024-10-17', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-22', '193.221.120.96', '193.221.120.96', '2024-08-14', '981693104879', NULL);
INSERT INTO `watch` (`watchid`, `orderid`, `customer_id`, `receiptuser_id`, `altereduser_id`, `model`, `dateofreceipt`, `dateofinvoice`, `warranty`, `case`, `dial`, `brand`, `defectdescription`, `repairinfo`, `repairprice`, `dateofdispatch`, `dateoffinished`, `inprocess`, `control`, `waiting`, `finished`, `unfinished`, `defect`, `fetched`, `received_client`, `received_client_date`, `sent_repair_de`, `sent_repair_de_date`, `sent_shop_usa`, `sent_shop_usa_date`, `entrance`, `conveyed`, `conveyeddate`, `uip`, `uhost`, `week`, `sendnr`, `notes`) VALUES
(13756, '', 10802, 999999999, 0, 'Choose option', '1970-01-01', '2024-08-14', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', 'Hallo\nIch habe einen Uhr auf euren Adresse geschickt und bis heute kein Nachricht bekommen.\nVersand Adresse\nCafe Viktoria\nFriedeichstr.5-9\n69412 Eberbach', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '109.43.178.126', 'ip-109-43-178-126.web.vodafone.de', '2024-08-14', '--', NULL),
(13758, 'T68889', 10804, 999999999, 0, '7002-Chicago', '2024-09-30', '2024-08-17', '2024-02-22', 'gold', 'black', 'Pionier', 'I was outside during rain and the watch ended up holding moisture in the dial  for weeks and it also stopped ticking when I wind it it ticks for a few minutes but then it stops again ', ' all done, please note band was already very scratched before repair now after cleaning you can see them even more, so just if he complains, its not our fault. new case for free, new band clasp for free also-\n\nMarsida 15.07.2025', '0', '2025-07-14', '2025-07-14', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2025-07-20', '67.243.178.146', 'syn-067-243-178-146.res.spectrum.com', '2024-08-17', '9405530109355184325842', NULL),
(13759, '', 10805, 999999999, 0, '104-Copacabana', '2024-08-22', '2024-08-18', '1970-01-01', 'gold', 'black', 'Theorema', 'The watch is not under warranty- I cannot wind the watch. Please replace/ repair accordingly.]', 'fixed manual winding part, new crown seal, lubricated mvt., new stem glue, adjusted  timing, demagnetized case and mvt, fixed hands, cleaned dial, cleaned glass ', '0', '2024-08-30', '2024-08-30', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-09-02', '188.88.201.159', '188.88.201.159', '2024-08-18', '981693086497', NULL),
(13760, 'T72006', 10806, 999999999, 0, '7001-Havana', '1970-01-01', '2024-08-18', '2024-08-07', 'black', 'white', 'Pionier', 'Passar inte min handled ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '83.249.163.245', 'c83-249-163-245.bredband.tele2.se', '2024-08-18', '--', NULL),
(13761, 'T51441', 10807, 999999999, 0, '114-Buenos Aires', '2024-09-30', '2024-08-18', '2023-11-30', 'gold', 'blue', 'Theorema', '[My ordeer number is T51441. There hand has fallen off. Please repair accordingly]', 'set hand again, applied special hand glue only, adjusted timing, demagnetized', '0', '2024-10-17', '2024-10-17', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-23', '123.51.62.39', '123-51-62-39.static.dsl.net.au', '2024-08-18', 'LE510140496DE', NULL),
(13762, 'T72156', 10808, 999999999, 0, '515-Amsterdam', '1970-01-01', '2024-08-19', '2024-08-13', 'gold', 'blue', 'Pionier', 'Watch too heavy for use and struggle to see the dial clearly. Please also note, brown leather band with gold clasp included for return also. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '86.138.199.71', 'host86-138-199-71.range86-138.btcentralplus.com', '2024-08-19', '--', NULL),
(13763, 'T72012', 10809, 999999999, 0, '103-Sao Paulo', '1970-01-01', '2024-08-19', '2024-08-07', 'gold', 'black', 'Theorema', 'My order number is T72012- The watch is too big. The watch is brand new and never worn. Please refund', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '146.75.253.252', '146.75.253.252', '2024-08-19', '--', NULL),
(13764, 'T71978', 10810, 999999999, 0, '101-Casablanca GM', '2024-08-29', '2024-08-19', '2024-08-05', 'bicolor gold', 'yellow', 'Theorema', 'Reference Number: \nGM- 101-9', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '62.155.148.30', 'p3e9b941e.dip0.t-ipconnect.de', '2024-08-19', '--', NULL),
(13765, 'T72006', 10811, 999999999, 0, '7001-Havana', '2024-08-26', '2024-08-20', '2024-08-07', 'black', 'white', 'Pionier', 'Passa inte min handled =\nPasst nicht an mein Handgelenk', '--', '0', '1970-01-01', '2024-08-26', 0, 0, 0, 0, 0, 1, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '193.45.95.20', '193.45.95.20', '2024-08-20', '--', NULL),
(13766, 'cm 514 - 8', 10812, 999999999, 0, '511-3', '2024-10-05', '2024-08-20', '0000-00-00', 'gold', 'weiss', 'Pionier', 'Watch nr.1 On this watch do the date function not work properly.\n\nBest regards from Ole and \nAllan                                                                         ', 'fixed date function, new hands, new gasket, demagnetized case, adjusted timing, works fine now\n\n- please note: glass, and case were already heavily scratched before the repair , band is completely consumed too - ', '0', '2024-11-26', '2024-11-26', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-11-27', '85.203.204.73', '85.203.204.73', '2024-08-20', '417840426908', NULL),
(13875, 'T53646', 10915, 999999999, 0, '505-12', '2024-10-05', '2024-10-05', '2022-07-15', 'gold', 'blue', 'Pionier', 'Watch nr.4 On this watch do the dato function not work.\n\nkeine Garantie', 'waiting for payment 120€', '0', '2024-12-23', '2024-12-23', 0, 0, 1, 0, 1, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-23', '79.239.37.186', 'p4fef25ba.dip0.t-ipconnect.de', '2024-10-05', '414163178520', NULL),
(13767, 'T72250', 10813, 999999999, 0, '519-Milano', '1970-01-01', '2024-08-21', '2024-08-21', 'gold', '', 'Pionier', 'My order number is  T72250- The watch is too big  The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '100.35.109.12', 'pool-100-35-109-12.nwrknj.fios.verizon.net', '2024-08-21', '--', NULL),
(13768, 'T71506', 10814, 999999999, 0, '505-Florida', '2024-08-28', '2024-08-22', '2024-07-15', 'gold', 'blue', 'Pionier', 'My order number is T71506- The watch suddenly stops working even if manually wound or shaken  Please replace/ repair accordingly.', 'test start : 08-28-24 , 2.38pm\ntest end: 10-01-24\n\nnothing found, everything works flawless', '0', '2024-10-01', '2024-10-01', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-01', '140.248.41.24', '140.248.41.24', '2024-08-22', '981693097792', NULL),
(13769, '', 10815, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-08-22', '2024-07-16', 'silver', 'white', 'Theorema', 'This watch will keep time one day but not the next even if rewound. Watch does not come with \"Made in Germany\" Stamp even though the website advertises the stamp on this exact same watch. Watch came with no manual as well. I received a watch that closely resembles the one advertised but not at all the same watch. ', 'Reparatur nicht schicken- Idiot- 16.09.2024\nMarsida hat 101-13 geschickt', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '96.87.131.241', '96-87-131-241-static.hfc.comcastbusiness.net', '2024-08-22', '--', NULL),
(13770, 'T56919', 10816, 999999999, 0, '101-Casablanca GM', '2024-09-30', '2024-08-22', '2024-11-18', 'silver', 'yellow', 'Theorema', 'WATCH ROUTINELY STOPS RUNNING DESPITE BEING SUFFICIENTLY WOUND.  PLEASE REPAIR ACCORDINGLY. WARRANTY CARD NOT RETURNED AFTER SENDING THE WATCH 1ST TIME FOR WARRANTY', 'cut the inner ring, it was blocking the balance wheel, working flawless now, demagnetized case and adjusted timing', '0', '2024-10-17', '2024-10-17', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-23', '73.72.174.82', 'c-73-72-174-82.hsd1.il.comcast.net', '2024-08-22', '981693105360', NULL),
(13771, 'T48281', 10817, 999999999, 0, '103-Sao Paulo', '2024-09-30', '2024-08-23', '2021-12-08', 'silver', 'white', 'Theorema', 'Watch no longer holds time.  I do not believe I\'ve dropped or hit it.  I wind the watch at roughly the same time every day.  When I set the time, within a half hour the watch is already 10 minutes slow.  Within a hour after that the watch is about 15 minutes slow.  It stays about 15 minutes slow until I wind it the next day.  ', 'repair mvt. has to pay ,, all done', '0', '2025-01-31', '2025-01-31', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2025-01-31', '108.198.4.184', '108-198-4-184.lightspeed.okcbok.sbcglobal.net', '2024-08-23', '414163178770', NULL),
(13772, 'T71809', 10022, 999999999, 0, '516-Barcelona', '2024-09-30', '2024-08-23', '2024-07-29', 'black', 'black', 'Pionier', 'My order number is T71809. The watch runs 3-5 minutes ahead in 24 hours. The watch is missing time and running ahead of the actual time by either 3 or 4 or 5 minutes in 24 hrs. every morning I wake up the watch shows couple of minutes ahead of the actual time.  Please repair accordingly', 'adjusted timing and demagnetized, was very bad before, now it is -2 seconds per day, amplitude is at 284° and the beat error is at 0.3ms', '0', '2024-10-17', '2024-10-17', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-22', '58.105.162.40', 'static-n58-105-162-40.mas4.nsw.optusnet.com.au', '2024-08-23', 'LE510140482DE', NULL),
(13773, 'T71700', 10818, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-08-24', '2024-07-22', 'silver', 'yellow', 'Theorema', 'I have no idea what\'s going on. I purchased it two months ago then it\'s not working anymore. I want to have a replacement or repair for me please. I love this watch.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '100.15.42.53', 'pool-100-15-42-53.washdc.fios.verizon.net', '2024-08-24', '--', NULL),
(13774, 'T71700', 10819, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-08-24', '2024-07-22', 'silver', 'yellow', 'Theorema', 'My order number is T71700 The watch has suddenly stopped even fully wound. Please repair accordingly. Thank you.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '50.217.4.122', '50.217.4.122', '2024-08-24', '--', NULL),
(13775, 'T53738', 10820, 999999999, 0, '509-Barbados', '2024-09-02', '2024-08-25', '2022-07-20', 'gold', 'black', 'Pionier', 'My order number is T53738- It was exposed to water and has stopped working Please replace/ repair accordingly.]', 'waiting for payment , all done, new movement, new hands, fixed case, cleaned glass, cleaned dial, demag case', '0', '2024-10-22', '2024-10-22', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-22', '94.191.152.42', '94.191.152.42.mobile.tre.se', '2024-08-25', '981693104927', NULL),
(13776, 'T72116', 10821, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-08-25', '2024-08-21', '', '', 'Theorema', 'order number is T72116 The watch is brand new and never worn. Please refund, original packing, plastic protective seal in place. Recieved 3 days ago from the shipping company.\n\nRequest a return and refund. \nThank you.\n\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '46.10.148.87', '46-10-148-87.ip.btc-net.bg', '2024-08-25', '--', NULL),
(13777, 'T63046', 10822, 999999999, 0, '511-New York', '1970-01-01', '2024-08-25', '2023-07-02', 'black', 'black', 'Pionier', 'My order number is T63046- The hand of the month has fallen off  Please replace/ repair accordingly.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '92.58.109.119', '119.pool92-58-109.dynamic.orange.es', '2024-08-25', '--', NULL),
(13778, 'T63046', 10823, 999999999, 0, '511-New York', '1970-01-01', '2024-08-25', '1970-01-01', 'black', 'black', 'Pionier', 'My order number is T63046 the hand of the month has fallen off please replace/repair accordingly.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '92.58.109.119', '119.pool92-58-109.dynamic.orange.es', '2024-08-25', '--', NULL),
(13779, 'T72116', 10824, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-08-26', '2024-08-22', 'silver', 'white', 'Theorema', 'order number is T72116 The watch is brand new and never worn. Please refund, original packing, plastic protective seal in place. Recieved 3 days ago from the shipping company.\n\nRequest a return and refund. \nThank you.\n\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '212.39.89.65', '212-39-89-65.ip.btc-net.bg', '2024-08-26', '--', NULL),
(13780, 'T72116', 10825, 999999999, 0, '101-Casablanca GM', '2024-08-30', '2024-08-26', '2024-08-22', 'silver', 'white', 'Theorema', 'i would like to refund the item, amd return.', '--', '0', '1970-01-01', '2024-08-30', 0, 0, 0, 0, 0, 1, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '94.156.134.254', 'gateway.maniapc.org', '2024-08-26', '--', NULL),
(13781, 'T70911', 10826, 999999999, 0, '123-Madame Butterfly', '2024-09-30', '2024-08-26', '2024-06-08', 'gold', '', 'Theorema', 'Issue : The minute hand has broken. No impact or nothing. It just came off.', 'new minute hand, hand glue, demagnetized case, adjusted timing, new stem glue, oil microgliss d-.5, working flawless now', '0', '2024-10-17', '2024-10-17', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-22', '64.35.200.168', 'h64-35-200-168.cntcnh.broadband.dynamic.tds.net', '2024-08-26', '981693104971', NULL),
(13782, 'T61077', 10827, 999999999, 0, '106II-Ontario', '2024-09-30', '2024-08-26', '2023-11-04', 'rosé', 'blue', 'Theorema', 'Watch just stopped working and unable to wind.  Original warranty card attached.  This is the second time this watch has needed to be returned.  You have already replaced the movement on my watch with a brand-new one on Feb 9, 2024 because the original was not keeping time.  Request a replacement watch.\n', 'full service, new dial, works flawless now', '0', '2024-10-17', '2024-10-17', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-23', '176.29.253.127', '176.29.253.127', '2024-08-26', '981693105338', NULL),
(13783, 'T60010', 10828, 999999999, 0, '7001-Havana', '2024-09-26', '2024-08-27', '2023-02-15', 'gold', 'blue', 'Pionier', 'Hello, the reason for sending for repair: When the hand makes a full circle, at midnight the date does not change automatically.', 'new movement and hands, date function at the old mvt. was completely broken and would have taken too long to repair, applied gasket grease', '0', '2024-10-08', '2024-10-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-08', '195.248.254.247', '195.248.254.247', '2024-08-27', '981693100141', NULL),
(13784, 'T72366', 10829, 999999999, 0, 'Tourbillon T-Marrakesh', '1970-01-01', '2024-08-28', '2024-08-27', 'silver', 'black', 'Theorema', 'The watch is not my style. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '212.250.180.107', '107-180-250-212.static.virginm.net', '2024-08-28', '--', NULL),
(13785, '', 10830, 999999999, 0, '108-Oman', '2024-09-30', '2024-08-28', '2023-12-20', 'gold', 'gold', 'Theorema', 'Is doesn’t work properly the stop all time .', 'test start 11:30 (10-01-24)\ntest end 14:17 (10-05-24)\n\nnothing found, works flawless', '0', '2024-10-16', '2024-10-16', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-17', '35.141.71.219', 'syn-035-141-071-219.res.spectrum.com', '2024-08-28', '981693102718', NULL),
(13786, '', 10830, 999999999, 0, '3011-Macau', '2024-09-30', '2024-08-28', '2023-12-20', 'gold', 'black', 'Theorema', 'The strap  buckle clasp band is doesn’t work properly.', 'test start 11:34 (10-01-24)\ntest end 14:17 (10-05-24)\n\nnothing found, works flawless', '0', '2024-10-16', '2024-10-16', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-17', '35.141.71.219', 'syn-035-141-071-219.res.spectrum.com', '2024-08-28', '981693102718', NULL),
(13788, 'T65699', 10832, 999999999, 0, '101-Casablanca GM', '2024-09-30', '2024-08-30', '2023-11-13', 'gold', 'white', 'Theorema', '[My order number T65699-The watch is fully wound but doesn\'t work anymore  Please replace the mechanism.\nThe watch just stopped working suddenly and unable to wind the crown.', 'new balance wheel, cleaned glass, new stem glue', '0', '2024-10-17', '2024-10-17', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-22', '208.127.193.123', '208.127.193.123', '2024-08-30', '981693104905', NULL),
(13789, 'T67118', 10833, 999999999, 0, '7001-Havana', '2024-09-30', '2024-08-30', '2023-12-14', 'gold', 'blue', 'Pionier', 'The date setting function is not working properly.  \nRef# P7001-3', 'fixed datefunction, new stem glue and gasket grease, adjuisted tim,ing and demagnetized', '0', '2024-10-08', '2024-10-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-08', '70.176.243.129', 'ip70-176-243-129.ph.ph.cox.net', '2024-08-30', '981693100120', NULL),
(13790, 'T69921', 10834, 999999999, 0, 'other', '2024-10-23', '2024-08-31', '2024-04-15', 'black', 'white black', 'Javelle', 'When setting the day the hand came off.  Now the day is missing the hand.', '--new watch, dont have spare parts for the broken one', '0', '2024-11-04', '2024-11-04', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-11-04', '72.135.250.234', 'syn-072-135-250-234.res.spectrum.com', '2024-08-31', '981693109388', NULL),
(13791, 'Unknown no reference ', 10835, 999999999, 0, '108-Oman', '1970-01-01', '2024-08-31', '2024-08-31', 'black', 'gold', 'Theorema', 'Let watch fall \nThe crown was just turning freely with no resistance either direction. \nCrown was removed by local watch repair to see if could fix without success due to no parts to match', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '72.143.238.87', '72.143.238.87', '2024-08-31', '--', NULL),
(13864, 'T73035', 10904, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-10-02', '2024-10-02', 'silver', 'white', 'Theorema', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.182.160.56', 'c-73-182-160-56.hsd1.ma.comcast.net', '2024-10-02', '--', NULL),
(13793, '', 10837, 999999999, 0, '7001-Havana', '2024-10-10', '2024-09-03', '2023-12-01', 'gold', 'bicolor', 'Pionier', 'goodafternoon,\n\n5 Januari i got this watch on my birthday. but last month it started to mailfunction.The problem occurs when i use the button to set the day (24h anziege) when i want to set the date of the day. it goes from 4 to 15. this problem occurs also when i use the time setting mode with the crown. and this happens also if i let the watch run and when is is day 04 it goes also to day 15.\n\ni dont know what happend here. can you guys help me with this?', 'new movement, old one would take too long to repair.', '0', '2024-10-17', '2024-10-17', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-22', '86.80.89.9', '86-80-89-9.fixed.kpn.net', '2024-09-03', '981693105018', NULL),
(13794, 'ORDER #T65085', 10838, 999999999, 0, '101-Casablanca GM', '2024-09-11', '2024-09-03', '2023-11-10', 'silver', 'blue', 'Theorema', 'Leider löste sich der Zeiger vom Kompass, dadurch funktioniert anscheinend das Uhrwerk nicht mehr. ', 'new second hand, checked movement, everything OK, new stem glue and gasket grease', '0', '2024-10-08', '2024-10-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-08', '77.179.197.112', 'dynamic-077-179-197-112.77.179.pool.telefonica.de', '2024-09-03', '00340434129949131931', NULL),
(13795, 'T55250', 10839, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-09-03', '2022-09-22', 'gold', 'black', 'Theorema', 'My order number is T55250-I just received my watch back from repair and even fully wound the watch runs usually 1-4 hours before stopping in very rare cases up to 7h. Please replace the movement with a new one.', 'new spring barrel, screw, cleaned glass, adjusted timing, demagnetized case and mvt', '0', '2024-10-08', '2024-10-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 0, 1, '2024-10-08', '85.2.148.73', '73.148.2.85.dynamic.cust.swisscom.net', '2024-09-03', '981693100093', NULL),
(13796, '', 10840, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-09-04', '2015-10-02', 'silver', 'blue', 'Theorema', 'When putting watch to the proper time and winding it up it\'s telling time to quickly after about 5minutes ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '86.156.208.253', 'host86-156-208-253.range86-156.btcentralplus.com', '2024-09-04', '--', NULL),
(13797, '', 10841, 999999999, 0, '505-Florida', '1970-01-01', '2024-09-05', '2023-04-12', 'black', 'gold', 'Pionier', 'Date calendar dial goes from 1-4 then skips to 15.  ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '65.128.200.52', '65-128-200-52.mpls.qwest.net', '2024-09-05', '--', NULL),
(13798, 'T72453', 10842, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-09-06', '2024-09-06', 'silver', 'white', 'Theorema', 'No defect. After receiving watch I changed my mind. Also could not read the dials as easy as needed.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '50.255.79.89', '50-255-79-89-static.hfc.comcastbusiness.net', '2024-09-06', '--', NULL),
(13799, '#T61048', 10843, 999999999, 0, '7001-Havana', '2024-11-19', '2024-09-06', '2023-04-12', 'black', 'black', 'Pionier', 'The date has rolled over to 32, I am aware about not changing the date until between 6am and 6pm. I genuinely dont know how the date rolled over, it is entirely possible the button was hit accidentally but i do not know. It seems like the mechanism in this watch has absolutely 0 tolerance for error between those times, i will only wear it sparingly and make sure to keep it away from accidental presses of the button. ', 'fixed date function, new minute and hour hand, cleaned glass, demag case and mvt, lub crown 8300, adjusted timing', '0', '2024-12-02', '2024-12-02', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-05', '185.152.74.130', '74-130.fttx.dyn.39122.as', '2024-09-06', '417840432259', NULL),
(13800, '#T72083', 10844, 999999999, 0, '7001-Havana', '1970-01-01', '2024-09-07', '2024-09-06', 'gold', 'white', 'Pionier', 'The dimensions of the bezel thickness were not listed in the product’s description. In addition, the pictures of the watch on the website did not accurately portray the actual thickness of the watch bezel. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '98.113.68.123', 'pool-98-113-68-123.nycmny.fios.verizon.net', '2024-09-07', '--', NULL),
(13801, 'T72524 ', 10845, 999999999, 0, '7001-Havana', '1970-01-01', '2024-09-07', '2024-09-06', '', '', 'Pionier', 'My order number is T72524. I don\'t like the watch. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '173.70.193.220', 'pool-173-70-193-220.nwrknj.fios.verizon.net', '2024-09-07', '--', NULL),
(13802, 'T58201', 10846, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-09-07', '2022-12-12', 'black', 'blue', 'Theorema', 'The watch does not Work anymore. It Just stopped working. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '37.67.52.116', '116.52.67.37.rev.sfr.net', '2024-09-07', '--', NULL),
(13803, 'T58201', 10847, 999999999, 0, '114-Buenos Aires', '2024-09-25', '2024-09-07', '2022-12-12', 'black', 'blue', 'Theorema', 'The watch does not work anymore. It just stopped working', 'fixed escape wheel and escape wheel bridge, fixed balance wheel and manual winding ', '0', '2024-10-08', '2024-10-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-08', '3.68.83.41', 'ec2-3-68-83-41.eu-central-1.compute.amazonaws.com', '2024-09-07', '981693100130', NULL),
(13804, 'T72504', 10848, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-09-09', '1970-01-01', 'black', 'white', 'Theorema', 'Hello my order number is T72504. I ordered the same watch twice by mistake. The watch is brand new, never used, and never worn. Please refund my watch. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '108.54.196.150', 'pool-108-54-196-150.nycmny.fios.verizon.net', '2024-09-09', '--', NULL),
(13805, '', 10849, 999999999, 0, '3001-Paragon', '2024-09-18', '2024-09-09', '2024-08-21', '', '', 'Theorema', 'My order number is  T72265- I just received the watch less than 2 weeks ago and when I tried to wear it I noticed I could not set up the time. The watch is brand new and never worn. Please replace.]', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-09-27', '62.74.22.144', '62.74.22.144', '2024-09-09', '981693096605', NULL),
(13806, '', 10850, 999999999, 0, '117-Kingston', '2024-10-23', '2024-09-09', '1970-01-01', 'silver', 'black', 'Theorema', 'The watch runs ahead by 15 minutes every hour', 'waiting for payment 60€ ,,  all done', '0', '2024-12-16', '2024-12-16', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-17', '5.182.110.88', '5.182.110.88', '2024-09-09', '417840438280', NULL),
(13807, '', 10850, 999999999, 0, '505-Florida', '2024-10-23', '2024-09-09', '1970-01-01', 'silver', 'black', 'Pionier', 'The numbers on the date window are crooked and misaligned, cannot set date.', 'waiting for payment 80€ ,, all done   new month and day hand', '0', '2024-12-16', '2024-12-16', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-17', '5.182.110.88', '5.182.110.88', '2024-09-09', '417840438280', NULL),
(13808, ' order #T72475', 10851, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-09-09', '1970-01-01', 'silver', '', 'Theorema', 'No Defect.  I bought this for my wife and she didn\'t like the looks.  Never worn.  Looked at for a minute and put back in the box.  Thanks', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '74.51.212.66', '74.51.212.66', '2024-09-09', '--', NULL),
(13809, 'GM 108 ?', 10852, 999999999, 0, '108-Oman', '2024-09-18', '2024-09-10', '9278-11-30', 'gold', 'gold', 'Theorema', 'The winding of the wachtch doesnt work anymore. It is out of warranty, but i would like it repaired.  Where do i send it to? \n\n2/12/2025 he says that out of sudden his watch started gaining 10 minutes per hour', 'waiting for payment\n\nnew movement, dial, hour   minute hand, cleaned case in ultrasonic machine, new gasket \n', '0', '2024-10-17', '2024-10-17', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-22', '77.248.156.226', 'dhcp-077-248-156-226.chello.nl', '2024-09-10', '981693104880', NULL),
(13810, 'T72452', 10853, 999999999, 0, '7001-Havana', '1970-01-01', '2024-09-11', '2024-09-02', 'gold', 'blue', 'Pionier', 'y order number is T72452 The calendar is jammed at 33 and doesn\'t; work properly. The watch is brand new and never worn. Please  Replace ]\n\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '1.129.20.142', '1.129.20.142', '2024-09-11', '--', NULL),
(13811, 't72452', 10854, 999999999, 0, '7001-Havana', '1970-01-01', '2024-09-11', '2024-09-02', 'gold', 'blue', 'Pionier', 'my order number ist72452. the calendar is jammed at 33 and doesn\'t work properly. the watch is brand new and never worn. please replace.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '162.10.249.4', '162.10.249.4', '2024-09-11', '--', NULL),
(13874, 'T59741', 10914, 999999999, 0, 'GM505-12', '2024-10-05', '2024-10-05', '2023-02-01', 'gold', 'blue', 'Pionier', 'Watch nr.3 This watch can not shift the date.  ', 'fixed date function, adjusted timing, demagnetized movement and case, new hands, new hand glue, microgliss d-5\n\n- please note: glass, case and band were already heavily scratched before the repair - ', '0', '2024-11-26', '2024-11-26', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-11-27', '79.239.37.186', 'p4fef25ba.dip0.t-ipconnect.de', '2024-10-05', '417840426908', NULL),
(13812, 'T61140', 10855, 999999999, 0, '114-Buenos Aires', '2024-10-23', '2024-09-11', '2023-04-11', 'gold', '', 'Theorema', 'My order number is T61140-the crown is very stiff and doesn\'t wind anymore  Please replace/repair \nI have misplaced the warranty card', 'adjusted timing, , fixed dial, everything else is working perfect,, \n 2 s/d ,, amp 292° ,, 0,2ms b .e', '0', '2024-10-31', '2024-10-31', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-31', '86.160.59.75', 'host86-160-59-75.range86-160.btcentralplus.com', '2024-09-11', '981693108120', NULL),
(13813, 'T72458', 10856, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-09-12', '2024-09-09', 'silver', 'yellow', 'Theorema', 'My order number is T72458 - The watch is too big for my wrists. The band is brand new and never worn. Please refund', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '1.145.104.10', '1.145.104.10', '2024-09-12', '--', NULL),
(13814, 'T72522', 10857, 999999999, 0, 'other', '1970-01-01', '2024-09-13', '2024-09-04', 'bicolor gold', 'gold', 'other', 'watch is fully wound but doesn\'t work. The watch is brand new and never worn. Please  Replace ]\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '104.28.50.29', '104.28.50.29', '2024-09-13', '--', NULL),
(13815, 'T72594', 10858, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-09-13', '2024-09-09', 'black', 'black', 'Theorema', 'My order number is T72594. I don\'t like the watch. The watch is brand new and never worn. \nOriginal packaging, box and paper work.Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '174.204.133.98', '98.sub-174-204-133.myvzw.com', '2024-09-13', '--', NULL),
(13816, 'T66036', 10859, 999999999, 0, '101-Casablanca GM', '2024-10-23', '2024-09-14', '2023-11-21', 'black', 'yellow', 'Theorema', 'My order number is T66036- When the watch is sitted down the movement stops after 15/20 seconds even fully wound. Please replace/ repair accordingly.]', 'half service, lubricated mvt, adjusted timing, demag case, cleaned glass, fixed hands', '0', '2024-11-04', '2024-11-04', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-11-04', '12.235.184.27', '12.235.184.27', '2024-09-14', '981693109366', NULL),
(13817, 'T70913', 10860, 999999999, 0, '113-Lagos', '2024-09-30', '2024-09-14', '2024-06-08', 'silver', 'black', 'Theorema', 'Crown has fallen off. Check everything I only had this watch for few weeks.', 'put the crown in again, new stem oil and gasket grease, cleaned case and band', '0', '2024-10-17', '2024-10-17', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-23', '98.38.120.30', 'c-98-38-120-30.hsd1.co.comcast.net', '2024-09-14', '981693105327', NULL),
(13818, '#T61516', 10861, 999999999, 0, '505-Florida', '1970-01-01', '2024-09-14', '2023-05-02', 'black', 'gold', 'Pionier', 'Watch date is not working. Also the the day selection isn’t working properly. \nHave no issues with the time.\nVideo and pictures are submitted ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.225.63.74', 'a172-225-63-74.deploy.static.akamaitechnologies.com', '2024-09-14', '--', NULL),
(13819, 'T71700', 10862, 999999999, 0, '101-Casablanca GM', '2024-09-30', '2024-09-14', '2024-07-21', '', '', 'Theorema', 'watch just stopped working i barely have put this thing on its brand new. replace or repair but make sure i have no more problems. i have three watches from your company.', 'fixed balance wheel, adjusted timing, demagnetized mvt.   case, new inner mvt. ring, new stem, adjusted second hand, cleaned glass, fixed crown wheel ', '0', '2024-10-08', '2024-10-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-08', '98.38.120.30', 'c-98-38-120-30.hsd1.co.comcast.net', '2024-09-14', '981693100060', NULL),
(13820, 'T72563', 10863, 999999999, 0, 'other', '1970-01-01', '2024-09-15', '1970-01-01', 'black', '', 'other', ' [My order number is T72563- The watches are brand new and never worn- please refund ]', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '93.169.151.153', '93.169.151.153', '2024-09-15', '--', NULL),
(13821, '', 10864, 999999999, 0, '7001-Havana', '1970-01-01', '2024-09-15', '2020-01-13', 'gold', 'black', 'Pionier', 'I liked your watches very much, but suddenly they stopped working.\nWhen I turn the crown, the spring is not wound.\nIt seems that there is no spring that fits this watch in my country.\nIf you could repair it I would be very grateful.Thank you in advance.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '122.26.68.130', 'p1223131-ipoe.ipoe.ocn.ne.jp', '2024-09-15', '--', NULL),
(13822, 'T72590', 10865, 999999999, 0, '120-Lady Butterfly', '1970-01-01', '2024-09-15', '2024-09-12', 'rosé', 'bicolor', 'Theorema', 'Just wanna change the color ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.56.209.5', '172.56.209.5', '2024-09-15', '--', NULL),
(13823, 'T72626 ', 10866, 999999999, 0, '120-Lady Butterfly', '1970-01-01', '2024-09-15', '2024-09-09', 'gold', 'gold', 'Theorema', 'My order number is T72626 The watch doesn\'t work even fully wound. The watch is brand new and never worn. Please replace.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '71.247.250.130', 'pool-71-247-250-130.nycmny.fios.verizon.net', '2024-09-15', '--', NULL),
(13824, 'T72126', 10867, 999999999, 0, '101-Casablanca GM', '2024-09-30', '2024-09-16', '2024-08-11', 'gold', 'yellow', 'Theorema', 'i had this watch like a week. never used it. and its broken. what in the world is this? what kind of quality are you selling? i demand a replacement.', 'fixed balance wheel, lubricated mvt, new stem glue and stem seal grease, cleaned hands and glass, adjusted timing and demagnetized mvt   case ,,  new clasp', '0', '2024-10-08', '2024-10-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-08', '98.38.120.30', 'c-98-38-120-30.hsd1.co.comcast.net', '2024-09-16', '981693100071', NULL),
(13825, '#T57563', 10868, 999999999, 0, 'other', '1970-01-01', '2024-09-16', '2022-11-27', 'silver', 'white', 'other', '	1- Casablanca Theorema - GM-101-2 | Silver | Handmade German (Silver)=> is no more working cause the small wheel to recharge it is blocked and no more functioning , so I can’t no more use it\n\n 2 - Dual-Time Buenos Aires Theorema - GM-114-11 Made in Germany × 1 (Silver/White)=> 2 parts have disconnected inside the watch. It is impossible for me to use it cause it’s blocked too', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '70.81.137.72', 'modemcable072.137-81-70.mc.videotron.ca', '2024-09-16', '--', NULL),
(13826, '', 10869, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-09-16', '1970-01-01', '', '', 'Theorema', 'Hour Arm is loose on.post. needs  to be pushed down secured. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.56.103.240', '172.56.103.240', '2024-09-16', '--', NULL),
(13827, 'T72519', 10870, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-09-16', '2024-09-02', 'black', 'blue', 'Theorema', 'The Hour arm is loose , it hasn\'t fallen off, just loose, I try it on and I noticed it, not good, it needs tighten push down and lock to post.\n\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '70.126.114.191', 'syn-070-126-114-191.res.spectrum.com', '2024-09-16', '--', NULL),
(13828, 'T72657 Autumatic Havana P7001-8 Gold Pionier', 10871, 999999999, 0, 'other', '1970-01-01', '2024-09-17', '2024-09-10', 'gold', 'without', 'other', 'The color of the band is not like the picture. Pictures show a more flat gold color.This color is shinny gold. It looks cheap like many low end or replica watches I have seen. This watch would be better with a Black or Blue leather band.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '50.96.16.71', 'h71.16.96.50.static.ip.windstream.net', '2024-09-17', '--', NULL),
(13830, 'T72310', 10873, 999999999, 0, '103-Sao Paulo', '2024-09-26', '2024-09-18', '1970-01-01', 'silver', 'yellow', 'Theorema', 'My order number is T72310- The band cannot be adjusted on the watch even by a professional watchmaker. Please install the band on the watch.\n\nI\'m having band issues. I have been in a dialog with your people about replacing the band from the original leather to the steel band. As I am seeing it, does the holes not align with the pins in the band. However your people are telling me, that it should fit, because there is only one type of case   band for The Sao Paulo. I was told by mail, that you wanted to help me attach the band for free, as long as I pay the delivery. I have attached the mail in the package aswell.', 'put the band on, is OK now, holes on the old case were not fitting ', '0', '2024-10-09', '2024-10-09', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-09', '85.191.7.182', '85.191.7.182.dynamic.dhcp.aura-net.dk', '2024-09-18', '981693100586', NULL),
(13831, 'T72590', 10874, 999999999, 0, '120-Lady Butterfly', '1970-01-01', '2024-09-18', '2024-09-11', 'rosé', 'bicolor', 'Theorema', 'Change color ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.56.209.140', '172.56.209.140', '2024-09-18', '--', NULL),
(13832, '', 10875, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-09-19', '2022-11-25', 'black', 'white', 'Theorema', 'I dropped my watch (I know it won\'t be covered by the warranty) and it broke. Glass is fine, but pieces inside the watch got knocked out of place. Not sure which parts because I don\'t know about the mechanics to a watch. All I know is that it does not work and I\'m sad.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '62.99.106.42', '42.62-99-106.dynamic.clientes.euskaltel.es', '2024-09-19', '--', NULL),
(13834, 'T63796', 10877, 999999999, 0, '121-St Petersburg', '1970-01-01', '2024-09-19', '2023-04-08', 'gold', 'gold', 'Theorema', 'The watch doesn\'t work anymore even manually wound.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '170.250.57.9', '170.250.57.9.hwccustomers.com', '2024-09-19', '--', NULL),
(13835, 'T57391', 10878, 999999999, 0, '101-Casablanca GM', '2024-11-20', '2024-09-19', '2022-11-25', 'black', 'white', 'Theorema', 'I dropped my watch (I know it won\'t be covered by the warranty) and it broke. Glass is fine, but pieces inside the watch got knocked out of place. I\'m not sure which parts because I don\'t know about the mechanics to a watch. All I know is that it does not work and I\'m sad about it.', 'waiting for payment 120€,, all done, service,   new case', '0', '2024-12-27', '2024-12-27', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '62.99.106.42', '42.62-99-106.dynamic.clientes.euskaltel.es', '2024-09-19', '--', NULL),
(13836, 'T72657', 10871, 999999999, 0, '7001-Havana', '1970-01-01', '2024-09-19', '2024-09-10', 'gold', 'blue', 'Pionier', 'The band color is not like the picture. The color is a shinny gold giving a cheap plastic look. Color should be a flat gold.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '50.96.16.71', 'h71.16.96.50.static.ip.windstream.net', '2024-09-19', '--', NULL),
(13837, '', 10879, 999999999, 0, '7001-Havana', '2024-09-30', '2024-09-19', '2023-11-21', 'gold', 'blue', 'Pionier', 'Die Datumsanzeige funktioniert nicht richtig.', 'new date disc, cleaned hands and set them again, new gasket grease, new stem and crown', '0', '2024-10-08', '2024-10-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-08', '79.192.235.168', 'p4fc0eba8.dip0.t-ipconnect.de', '2024-09-19', '00340434129949131924', NULL),
(13838, '', 10880, 999999999, 0, '114-Buenos Aires', '2024-10-24', '2024-09-19', '2021-02-02', 'silver', '', 'Theorema', 'problems with winding and the time wont move ', 'fixed dial and hands, adjusted timing, demag case and mvt, clean glass and case, especially caseback with gasoline, new gasket caseback', '0', '2024-10-30', '2024-10-30', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-31', '107.218.20.231', '107-218-20-231.lightspeed.frokca.sbcglobal.net', '2024-09-19', '981693108006', NULL),
(13839, 'T72713', 10881, 999999999, 0, '7001-Havana', '1970-01-01', '2024-09-19', '2024-09-19', 'gold', 'white', 'Pionier', 'received a Havana Watch instead of the Chicago. The watches are brand new and never worn- please replace with the correct watch ]', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '82.167.163.192', '82.167.163.192', '2024-09-19', '--', NULL),
(13840, 'T72861', 10882, 999999999, 0, '116-San Francisco', '1970-01-01', '2024-09-20', '1970-01-01', 'silver', 'white', 'Theorema', 'too big for me', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.58.210.4', '172.58.210.4', '2024-09-20', '--', NULL),
(13841, 'T72770', 10883, 999999999, 0, '101-Casablanca GM', '2024-09-26', '2024-09-20', '2024-09-16', 'silver', 'yellow', 'Theorema', 'Condition: Unused and brand new\n\nReason for Return: The product is in perfect condition and has not been used. However, the color and design do not meet my expectations, which is why I am returning the watch', '--', '0', '1970-01-01', '2024-09-26', 0, 0, 0, 0, 0, 1, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '46.5.228.198', 'ip-046-005-228-198.um12.pools.vodafone-ip.de', '2024-09-20', '--', NULL),
(13842, '', 10883, 999999999, 0, 'Choose option', '1970-01-01', '2024-09-20', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', '', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '46.5.228.198', 'ip-046-005-228-198.um12.pools.vodafone-ip.de', '2024-09-20', '--', NULL),
(13843, 'GM-116-11', 10884, 999999999, 0, '116-San Francisco', '1970-01-01', '2024-09-20', '2024-09-11', 'gold', 'white', 'Theorema', 'This is a Theorems GM-116-11 Gil  San Francisco was order on September 08-2024 paid with Pay-Pal please Refund my payment back to my Pay -Pal account. Thank you George Dugan September 19-2024 This watch has China moving Mechanical parts not made in Germany. Thank you this is not a tru German made Mechanical watch. CC to Pay-Pal request for Full Refund on September 19-2024', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '162.205.182.233', '162-205-182-233.lightspeed.sntcca.sbcglobal.net', '2024-09-20', '--', NULL),
(13844, '?', 10541, 999999999, 0, '108-Oman', '2024-10-24', '2024-09-20', '1970-01-01', 'silver', '', 'Theorema', 'Reference: GM 108-2\nDate: 25.03.2024\n\nThe watch is running very fast. at least an hour per day', 'adjusted timing, demag case and mvt, ;;;  6 seconds a day, 280° amp., 0,1ms b.e', '0', '1970-01-01', '1970-01-01', 1, 1, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-31', '75.31.99.63', '75-31-99-63.lightspeed.rcsntx.sbcglobal.net', '2024-09-20', '981693108039', NULL),
(13845, '#T72767', 10885, 999999999, 0, '116-San Francisco', '2024-09-30', '2024-09-21', '2024-09-16', 'rosé', 'blue', 'Theorema', 'The watch is too big for my hand.\nMy circumference of hand is 16 cm, so I can’t close the watchband, its too large.\n', '--', '0', '1970-01-01', '2024-09-30', 0, 0, 0, 0, 0, 1, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '83.215.82.251', '83-215-82-251.dyn.cablelink.at', '2024-09-21', '--', NULL),
(13846, 'T72694', 10886, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-09-23', '2024-09-11', 'black', 'blue', 'Theorema', 'My order number is T72694- This is not what I expected. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '60.242.26.56', '60-242-26-56.static.tpgi.com.au', '2024-09-23', '--', NULL),
(13847, '#T72927', 10887, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-09-23', '2024-09-19', 'black', 'white', 'Theorema', 'My order number is #T72927. The watch band is massive, way too big and the watch is impossible to put on. The band is extremely hard as well. The watch is brand new and never worn we just received it earlier today.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '71.84.205.86', 'syn-071-084-205-086.res.spectrum.com', '2024-09-23', '--', NULL),
(13848, 'GMAA43', 10888, 999999999, 0, '114-Buenos Aires', '2024-10-23', '2024-09-24', '2023-12-27', 'gold', 'blue', 'Theorema', 'Hello. I\'ve been loving this watch since purchasing it now about 9 months ago. However, just recently, it is having difficulty keeping accurate time. It tends to run fast even though it is fully wound. T67502', 'demagnetized mvt and case, adjusted timing', '0', '2024-10-30', '2024-10-30', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '140.82.191.82', '140.82.191.82', '2024-09-24', '--', NULL),
(13849, 'Order #T62754', 10889, 999999999, 0, '101-Casablanca GM', '2024-10-24', '2024-09-25', '2023-06-20', 'gold', 'white', 'Theorema', 'My order number is T62754\n\nThe watch is stuck fully but doesn\'t work anymore.  \nPlease replace the mechanism. \nAlso i  have misplaced the warranty card - can you send me replacement please \n\n\n', 'new balance wheel, heavy shock to the watch, thats why it broke, fixed hands and dial, cleaned glass, adjusted timing and demag case   mvt', '0', '2024-10-30', '2024-10-30', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-11-04', '108.27.217.177', 'static-108-27-217-177.nycmny.fios.verizon.net', '2024-09-25', '981693108072', NULL),
(13850, '#T71732', 10890, 999999999, 0, '515-Amsterdam', '2024-10-23', '2024-09-26', '2024-07-23', 'black', 'black', 'Pionier', 'The gold square below the number 4 on the outer ring has fallen out I can see the two hole where it should have been. To the best of my knowledge the watch has not been drop or had any knocks. ', 'new dial, cleaned hands, new dial has 6 diamonds now, hope that is OK, but we do not have dials left without diamonds. Lub crown 8300, stem crown glue', '0', '2024-10-30', '2024-10-30', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-31', '1.123.51.249', 'cpe-1-223-51-249.bpi3-r-032.fli.sa.bigpond.net.au', '2024-09-26', 'LE510140553DE', NULL),
(13851, 'Not sure', 10891, 999999999, 0, '511-New York', '2024-10-23', '2024-09-26', '2024-09-26', '', '', 'Pionier', 'I believe my watch is out of warranty. The minute hand doesn’t work please replace repair accordingly. Provide estimate of cost to repair. It’s an automatic but even with movement it does not keep the correct time', 'new movement and hands, demag case, cleaned glass', '0', '2024-12-02', '2024-12-02', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-05', '73.194.137.245', 'c-73-194-137-245.hsd1.nj.comcast.net', '2024-09-26', '417840432270', NULL),
(13852, 'T72975 ', 10892, 999999999, 0, '108-Oman', '1970-01-01', '2024-09-27', '2024-09-11', 'rosé', '', 'Theorema', 'The watch is great and runs, but too fast. Yesterday at 18:00 I set the correct time, after 12 hours it is about 1:45h more than the correct time', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '212.226.143.162', 'ip212-226-143-162.adsl.kpnqwest.fi', '2024-09-27', '--', NULL),
(13853, 'T63046', 10893, 999999999, 0, '511-New York', '2024-10-07', '2024-09-27', '2023-07-02', 'black', 'gold', 'Pionier', 'My order number is T63046- The hand of the month has fallen off  Please replace/ repair accordingly.', 'new movement, old one would take too long to repair, hand is stuck in middle of movement and stem is stuck too', '0', '2024-10-17', '2024-10-17', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-23', '37.29.179.97', '37.29.179.97', '2024-09-27', '981693105350', NULL),
(13854, 'T72809', 10894, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-09-27', '1970-01-01', 'gold', 'white', 'Theorema', 'I don\'t like the two-watch, I want to be clear I returned two watch ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '108.49.117.168', 'pool-108-49-117-168.bstnma.fios.verizon.net', '2024-09-27', '--', NULL);
INSERT INTO `watch` (`watchid`, `orderid`, `customer_id`, `receiptuser_id`, `altereduser_id`, `model`, `dateofreceipt`, `dateofinvoice`, `warranty`, `case`, `dial`, `brand`, `defectdescription`, `repairinfo`, `repairprice`, `dateofdispatch`, `dateoffinished`, `inprocess`, `control`, `waiting`, `finished`, `unfinished`, `defect`, `fetched`, `received_client`, `received_client_date`, `sent_repair_de`, `sent_repair_de_date`, `sent_shop_usa`, `sent_shop_usa_date`, `entrance`, `conveyed`, `conveyeddate`, `uip`, `uhost`, `week`, `sendnr`, `notes`) VALUES
(13856, '404538110152', 10896, 999999999, 0, '7001-Havana', '2024-10-01', '2024-09-28', '2024-07-29', 'blue', 'white', 'Pionier', 'Das rechte Ziffernblatt der Datumsanzeige hängt nicht zentriert und die Zahl ist nie gerade in dem Gehäuse zu sehen', 'new date disc and screw, cleaned dial, hands, case and glass, adjusted timing, demagnetized case and mvt. ,  new stem glue and gasket grease', '0', '2024-10-08', '2024-10-08', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-08', '79.254.57.211', 'p4ffe39d3.dip0.t-ipconnect.de', '2024-09-28', '00340434129949131948', NULL),
(13857, 'T58787', 10897, 999999999, 0, '120-Lady Butterfly', '2024-10-23', '2024-09-28', '2022-12-27', '', '', 'Theorema', 'My order number is T58787- The crown is broken Please replace/repair accordingly.', 'removed old stem, new stem, lub crown 8300, checked hands, cleaned glass, checked mvt clips, cleaned case, adjusted timing, demag mvt and case', '0', '2024-10-30', '2024-10-30', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-31', '73.154.180.174', 'c-73-154-180-174.hsd1.pa.comcast.net', '2024-09-28', '981693108094', NULL),
(13858, '', 10898, 999999999, 0, 'Choose option', '2024-10-04', '2024-09-28', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', '', 'waiting for payment, new mvt, cleaning and shipping,, 130€\n\nall done, changed the caseback, old one was not possible to close, water tightness test passed, new month and day hand, demagnetized case, cleaned hands, new stem', '0', '2024-10-17', '2024-10-17', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '195.198.132.251', '195.198.132-251.customer.telia.com', '2024-09-28', '981693104890', NULL),
(13859, 'T72890', 10899, 999999999, 0, '127-Vienna', '1970-01-01', '2024-09-28', '2024-09-28', 'gold', 'white', 'Theorema', 'My order number is T72890- I don\'t like the watch. The watch is brand new and never worn. Please refund.\n\n\nVienna Calendar Theorema GM-127-3 | GOLD | Theorema, Germany × 1', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '136.56.216.190', '136-56-216-190.googlefiber.net', '2024-09-28', '--', NULL),
(13860, '—', 10900, 999999999, 0, '511-New York', '1970-01-01', '2024-09-28', '2024-09-01', 'silver', 'black', 'Pionier', 'My Watch is out of warranty,\nthe crown is broken.\nPlease replace/ repair accordingly. Om', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '195.198.132.251', '195.198.132-251.customer.telia.com', '2024-09-28', '--', NULL),
(13861, 'T72163', 10901, 999999999, 0, '101-Casablanca GM', '2024-10-23', '2024-09-30', '2024-08-12', 'gold', '', 'Theorema', 'I initially had trouble winding the watch and when I went to set the time the crown completely pulled out of the watch, so I am unable to set the time or wind the watch. No impact or damage to the watch occurred. ', 'repaired manual winding part, adjusted timing, demag case and mvt. ', '0', '2024-10-30', '2024-10-30', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-31', '205.167.78.8', '205.167.78.8', '2024-09-30', '981693107981', NULL),
(13862, 'T73064', 10902, 999999999, 0, '7001-Havana', '1970-01-01', '2024-09-30', '2024-09-25', 'gold', 'blue', 'Pionier', 'The watch is too heavy for me. I have not open the original packaging.\nPlease refund to my original credit card.  Thank you.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '98.36.233.68', 'c-98-36-233-68.hsd1.ca.comcast.net', '2024-09-30', '--', NULL),
(13863, 'T 73167', 10903, 999999999, 0, '516-Barcelona', '1970-01-01', '2024-10-01', '2024-10-01', 'rosé', 'gold', 'Pionier', 'Clasp design was unsatisfactory- too difficult to use. I want to return the watch- unused in any way. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '75.178.100.209', 'syn-075-178-100-209.res.spectrum.com', '2024-10-01', '--', NULL),
(13866, 'GM-101-10', 10906, 999999999, 0, '101-Casablanca GM', '2024-10-23', '2024-10-03', '2024-04-15', '', '', 'Theorema', 'The hour hand is disconnected from the hour wheel.\nRef invoice #T69917', 'set minute hand again, cleaned and fixed hands, demag case and mvt, adjusted timing, ', '0', '2024-10-30', '2024-10-30', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-31', '73.245.125.148', 'c-73-245-125-148.hsd1.fl.comcast.net', '2024-10-03', '981693108040', NULL),
(13867, 'T72699', 10907, 999999999, 0, 'Choose option', '1970-01-01', '2024-10-03', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', 'My order number is T72699- The watch is too big for me. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '142.112.179.141', 'bras-base-toroon2720w-grc-08-142-112-179-141.dsl.bell.ca', '2024-10-03', '--', NULL),
(13868, 'T73278', 10908, 999999999, 0, '519-Milano', '1970-01-01', '2024-10-03', '2024-10-02', 'black', 'blue', 'Pionier', '[My order number is T73278- I don\'t like the watch. The watches are brand new and never worn. Please refund.]', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '104.187.72.102', '104-187-72-102.lightspeed.rcsntx.sbcglobal.net', '2024-10-03', '--', NULL),
(13869, 'T73247', 10909, 999999999, 0, 'Gm-514-11', '1970-01-01', '2024-10-03', '2024-10-03', 'Black', '', 'Pionier', 'i want to exchange my previous watch (order id T73247) that was \" HAWAII GM-514-11\" \nfor \" SAO PAULO GM-103-2|GOLD \".  The reason is the watch size is big 50mm i didnt noticed it when i purchased. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '71.186.217.52', 'pool-71-186-217-52.bflony.fios.verizon.net', '2024-10-03', '--', NULL),
(13870, '13-12055-71668', 10910, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-10-04', '2024-09-12', 'gold', 'white', 'Theorema', 'The watch itself does not work properly. No matter what is done it will not continue ticking for more than a few seconds and constantly needs to be reset, for it to then again stop working even when it’s been on a moving wrist.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '86.135.140.227', 'host86-135-140-227.range86-135.btcentralplus.com', '2024-10-04', '--', NULL),
(13871, 'T61127', 10911, 999999999, 0, '505-Florida', '2024-10-23', '2024-10-05', '2023-04-12', 'silver', 'blue', 'Pionier', 'Dear Team,\n\nI have encountered an issue with the date function on my watch, where it occasionally displays incorrect dates, such as 32, 33, or even 38. Despite following the support instructions to manually set the date to “01” on the first day of the month, the problem persists.\n\nAs a result, I have initiated the RMA process to return the watch for repair.\n\nAdditionally, could you please polish the entire case while it is in for repairs? There are some scratches I would like to address.\n\nMy order number is: T61127.\n\nThank you for your assistance.\n\nBest regards,\n\nFaramarz', 'fixed datefunction, fixed photoluminescence on minute hand, is super luminova now, cleaned dial and hands, cleaned case, polishing not possible but cleaning, looks good now. New gasket on caseback, glued stem again, crown lubrication, ', '0', '2024-11-04', '2024-11-04', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-11-04', '110.174.1.114', '110-174-1-114.tpgi.com.au', '2024-10-05', 'LE510140575DE', NULL),
(13872, '', 10912, 999999999, 0, '104-Copacabana', '2025-02-13', '2024-10-05', '2023-09-27', 'gold', 'white', 'Theorema', 'My order number is T64732- The marker has fallen off inside the watch. This is unfortunately the second time I\'ve had this occur - first it happened to the 2, which you fixed (thank you!) but now the 1 has fallen out and is inside the gears. Please replace/ repair accordingly.', 'took number 1 out of the movement, new dial, cleaned hands,, adjusted timing, demag case and mvt,, new glass for free, new band and clasp for free, new crown protector screws, lubricated critical components', '0', '2025-02-24', '2025-02-24', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2025-02-26', '173.79.121.148', 'pool-173-79-121-148.washdc.fios.verizon.net', '2024-10-05', '414163179056', NULL),
(13873, '66982', 10913, 999999999, 0, 'GM511-10', '2024-10-05', '2024-10-05', '2023-12-08', 'gold', 'white', 'Pionier', 'Watch nr.2 On this watch do the date function not work properly and Ole sends a missing part with the watch in a small bag  which has fallen off.', 'new crown  protector screw with glue , movement is completely fine, works flawless\n\n\n- please note: glass, case and band were already heavily scratched before the repair - ', '0', '2024-11-26', '2024-11-26', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-11-27', '79.239.37.186', 'p4fef25ba.dip0.t-ipconnect.de', '2024-10-05', '417840426908', NULL),
(13876, 'T73022', 10916, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-10-05', '1970-01-01', 'black', 'yellow', 'Theorema', 'Returning: Casablanca Theorema GM 101-14 White', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '173.18.24.61', '173-18-24-61.client.mchsi.com', '2024-10-05', '--', NULL),
(13877, 'T73086', 10917, 999999999, 0, '108-Oman', '1970-01-01', '2024-10-05', '2024-09-24', 'gold', 'gold', 'Theorema', 'Hi the watch start the problem runway after I wear the first time I saw the problem ,after I change it didn’t work, sometime it started moving and then stops thanks ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '76.67.125.207', 'bras-base-ngflon0514w-grc-17-76-67-125-207.dsl.bell.ca', '2024-10-05', '--', NULL),
(13878, 'T62657', 10918, 999999999, 0, '121-St Petersburg', '2024-12-02', '2024-10-06', '2023-06-12', 'gold', 'blue', 'Theorema', 'I need a replacement crown for my watch.  Not sure if my warranty has expired.  ', 'new movement, old one would take too long to repair, new crown and stem, new second hand, cleaned hands and dial, new screws on caseback. ', '0', '2024-12-17', '2024-12-17', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-17', '172.59.57.61', '172.59.57.61', '2024-10-06', '417840438430', NULL),
(14390, ' T72406', 11413, 999999999, 0, '101-Casablanca GM', '2025-05-06', '2025-04-20', '2024-08-29', 'black', 'black', 'Theorema', 'The second hand, the marker of the second subdial and the numeral markers have fallen off. Please replace/ repair accordingly', 'waiting for payment 160€ ,, all done, new glass for free', '0', '2025-06-12', '2025-06-12', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2025-06-22', '2601:246:c200:da80:d0bc:6cf9:8ecc:c42c', '2601:246:c200:da80:d0bc:6cf9:8ecc:c42c', '2025-04-20', '9405530109355170835911', NULL),
(14391, 'Order #T67136', 11414, 999999999, 0, '114-Buenos Aires', '2025-05-06', '2025-04-21', '2023-12-17', 'gold', 'gold', 'Theorema', 'Winder fell off. Watch was on my wrist when this happened. I did not notice it until I went to wind the watch.', 'waiting for payment 65€\n\nunrepaired back to Marsida 21.07.2025\n\nfixed manual winding, new crown and crown stem, new caseback gasket, adjusted timing max 6.84 s , 0.15ms ms, 294° ,, perfect, demag case and mvt --> flawless ,, new band for free\n\n\n', '0', '2025-12-11', '2025-12-11', 1, 1, 1, 1, 1, 0, 1, 0, NULL, 0, NULL, 1, '2025-12-16 03:21:35', 1, 1, '2025-12-15', '38.146.73.24', '38.146.73.24', '2025-04-21', '9405530109355256480905', ''),
(13880, 'T73336', 10920, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-10-08', '2024-10-08', 'silver', 'black', 'Theorema', '[My order number is T73336. The watch is brand new and never worn. Please  exchange with GM-127-3  ]', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '12.169.50.2', '12.169.50.2', '2024-10-08', '--', NULL),
(13881, 'Not Known', 10921, 999999999, 0, '106-Toronto GM', '1970-01-01', '2024-10-09', '2024-10-25', 'gold', 'gold', 'Theorema', 'Gold Watch with Blue accents on a light brown leather strap', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '101.167.13.200', 'cpe-101-167-13-200.qb52.nqld.asp.telstra.net', '2024-10-09', '--', NULL),
(13882, 'T69926', 10922, 999999999, 0, '116-San Francisco', '2024-10-23', '2024-10-10', '2024-04-12', 'rosé', 'silvgrey', 'Theorema', 'watch just stopped i am upset', 'new movement and hands, escapement wheel was broken and third wheel  but I did not find the right spare parts, cleaned glass and dial, screwed movement clips better, applied hands glue only, new gasket oil and crown stem grease 8300', '0', '2024-10-30', '2024-10-30', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-31', '98.38.120.30', 'c-98-38-120-30.hsd1.co.comcast.net', '2024-10-10', '981693107992', NULL),
(13883, 'T55687', 10923, 999999999, 0, '7001-Havana', '2024-10-14', '2024-10-10', '2022-10-12', 'silver', 'white', 'Pionier', 'My order number is T55687- The calendar doesn\'t work properly and displays 32,33, 34,.. instead of 02, 03, 04. for the calendar day number. Please replace/ repair accordingly.', 'new movement, did not find the right spare part for the old one, cleaned hands, demagnetized case, works good now', '0', '2024-10-22', '2024-10-22', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-22', '84.172.144.197', 'p54ac90c5.dip0.t-ipconnect.de', '2024-10-10', ' 00340434129949132099', NULL),
(13884, 'T73330', 10924, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-10-10', '2024-10-09', '', '', 'Theorema', 'My order number is T73330- The watch is brand new and never worn. Please exchange with GM-122-2  \n\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '68.134.156.205', 'pool-68-134-156-205.bltmmd.fios.verizon.net', '2024-10-10', '--', NULL),
(13885, 'T66290', 10925, 999999999, 0, '101-Casablanca GM', '2024-10-24', '2024-10-11', '2023-11-27', 'black', '', 'Theorema', 'My order number is T66290- The hand has fallen off. Please repair accordingly\n\n', 'new dial, fixed hands, adjusted timing, demag case and mvt', '0', '2024-10-30', '2024-10-30', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-31', '172.56.65.184', '172.56.65.184', '2024-10-11', '981693108110', NULL),
(13886, 'T72942', 10926, 999999999, 0, '121-St Petersburg', '1970-01-01', '2024-10-11', '2024-09-23', 'blue', 'gold', 'Theorema', 'I have purchased a few tufina watches so I like the look and the quality. This particular one doesn\'t suit me so I am returning. There is no defect in the watch. Thanks ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '212.250.77.13', '13-77-250-212.static.virginm.net', '2024-10-11', '--', NULL),
(13887, 'T71573', 10927, 999999999, 0, '515-Amsterdam', '1970-01-01', '2024-10-11', '2024-07-17', 'gold', 'blue', 'Pionier', 'I fell on the ground with my watch on my arm and it didnt hit the ground. But still the clip and my watch pointer fell off from the impact of my body i think. The watch have no dents or what ever. Hope you guys can fix it.. It\'s supossed to be falling in the warrantly as i spoke to someone from pionierwatches on the mail. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '77.250.17.124', 'dhcp-077-250-017-124.chello.nl', '2024-10-11', '--', NULL),
(13888, 'T72888', 10928, 999999999, 0, '515-Amsterdam', '1970-01-01', '2024-10-12', '2024-09-25', '', '', 'Pionier', 'T72888 The main time hands get stuck with the subdial hand \nThe watch is brand new and never worn . Please replace ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '68.228.56.76', 'ip68-228-56-76.tc.ph.cox.net', '2024-10-12', '--', NULL),
(13889, '', 10929, 999999999, 0, '118-Venezia', '2024-12-02', '2024-10-12', '2024-07-09', 'blue', 'gold', 'Theorema', 'It stops when flipping it  while wearing the watch ', 'new movement, balance wheel is broken, but didn\'t have spare part to change it, thats why new mvt. . Put a new glass too', '0', '2024-12-23', '2024-12-23', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-23', '93.169.130.170', '93.169.130.170', '2024-10-12', '414163178509', ''),
(13890, ' T61516', 10930, 999999999, 0, '505-Florida', '2024-12-02', '2024-10-14', '2023-02-05', 'black', 'gold', 'Pionier', 'Date not working properly', 'new movement, old one was completely stuck and would take at least 3 hours to repair, clean, assemble, etc. cleaned hands, new minute hands\n\n- please note, glass was already scratched before repair and case color was very weird, kind of dark and faded - ', '0', '2024-12-16', '2024-12-16', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-17', '180.150.36.175', '180-150-36-175.b49624.bne.nbn.aussiebb.net', '2024-10-14', 'LE510140757DE', NULL),
(13891, 'T72953', 10931, 999999999, 0, '108-Oman', '1970-01-01', '2024-10-14', '2024-09-20', 'gold', 'black', 'Theorema', 'Hello, this is to dificult for me and I dont like the process of starting it and i dont like the watch in person. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '173.220.149.2', 'ool-addc9502.static.optonline.net', '2024-10-14', '--', NULL),
(13892, 'T73493', 10932, 999999999, 0, '515-Amsterdam', '1970-01-01', '2024-10-16', '2024-10-11', 'black', 'silvgrey', 'Pionier', 'It was too big', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '146.75.146.75', '146.75.146.75', '2024-10-16', '--', NULL),
(13893, 'T73493', 10933, 999999999, 0, '515-Amsterdam', '1970-01-01', '2024-10-16', '2024-10-12', 'black', 'silvgrey', 'Pionier', 'to big', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.90.80.57', 'syn-172-090-080-057.res.spectrum.com', '2024-10-16', '--', NULL),
(13894, 'T66219', 10934, 999999999, 0, 'Tourbillon T-Marrakesh', '1970-01-01', '2024-10-17', '2024-11-27', 'gold', 'white', 'Theorema', 'My order number is T66219\n\nA decorative marker has fallen off inside the face of the watch.  Please replace/ repair accordingly.\n\nThank you!', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '24.212.221.167', '24-212-221-167.cable.teksavvy.com', '2024-10-17', '--', NULL),
(13895, 'T66602', 10935, 999999999, 0, '505-Florida', '2024-10-23', '2024-10-17', '2023-12-01', 'gold', 'black', 'Pionier', 'CALENDAR DOES NOT WORK. CHECK EVERYTHING.', 'fixed datefunction, cleaned dial and hands, checked oscillating weight, adjusted timing, demag case and mvt, new crown stem glue, lub crown 8300', '0', '2024-10-30', '2024-10-30', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-31', '98.38.120.30', 'c-98-38-120-30.hsd1.co.comcast.net', '2024-10-17', '981693108050', NULL),
(13896, 'T73225 ', 10936, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-10-17', '1970-01-01', 'black', 'black', 'Theorema', 'The color of the watch is more pink than red.\nWill need an exchange', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '73.149.65.152', 'c-73-149-65-152.hsd1.ma.comcast.net', '2024-10-17', '--', NULL),
(13897, 'T73475', 10937, 999999999, 0, '107-Rio', '2024-10-23', '2024-10-17', '2024-10-11', 'silver', 'black', 'Theorema', 'My order number is T73475- The watch is brand new and never worn. Please refund', '--', '0', '1970-01-01', '2024-10-23', 0, 0, 0, 0, 0, 1, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '80.187.127.231', 'tmo-127-231.customers.d1-online.com', '2024-10-17', '--', NULL),
(13898, 'N/A', 10938, 999999999, 0, '510-London', '1970-01-01', '2024-10-18', '1970-01-01', 'black', 'gold', 'Pionier', 'Watch jamming. Can\'t adjust time.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '2.220.143.68', '2.220.143.68', '2024-10-18', '--', NULL),
(13899, '#T73670', 10939, 999999999, 0, 'other', '1970-01-01', '2024-10-18', '2024-10-18', 'black', 'without', 'other', 'My order number is T73670- The wrong model of watch was sent from what I ordered. The Theorema Munich is not an option in the dropdown above, so nothing was chosen in the form.\n\nI received my order today for the Munich Theorema - GM-129-1 | Silver, However you sent me the Munich Theorema - GM-129-2 | Silver. \n\nI\'d like to get the model I ordered (Munich Theorema - GM-129-1 | Silver). I am returning what was sent (Munich Theorema - GM-129-2 | Silver). \n\nThe watch is brand new and never worn. Please  Replace with the correct watch: Munich Theorema - GM-129-1 | Silver', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '163.116.248.99', '163.116.248.99', '2024-10-18', '--', NULL),
(13900, 'N/A', 10940, 999999999, 0, '510-London', '1970-01-01', '2024-10-18', '1970-01-01', 'black', 'gold', 'Pionier', 'Watch jamming. Can\'t adjust time.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '2.220.143.68', '2.220.143.68', '2024-10-18', '--', NULL),
(13901, 'T73665', 10941, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-10-18', '2024-10-15', 'silver', 'white', 'Theorema', 'I am writing to inform you about an issue with the watch I purchased. Over the course of two days, the watch has repeatedly stopped working and required several taps to restart. Additionally, the watch is not keeping accurate time, as it frequently runs ahead by several minutes.\n\nI believe there is a mechanical defect with the watch, and I kindly request a replacement with a new, fully functional one that has been thoroughly tested for accuracy.\n\nWe have already communicated with you via email and WhatsApp, and you requested that we return the watch for a refund. Please confirm that we will be compensated accordingly once the return is com', '--', '0', '1970-01-01', '2024-11-26', 0, 0, 0, 0, 0, 1, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '81.185.172.137', '137.172.185.81.rev.sfr.net', '2024-10-18', '--', NULL),
(13902, 't73665', 10942, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-10-18', '2024-10-14', 'silver', 'white', 'Theorema', 'I hope this message finds you well. I am writing to inform you about an issue with the watch I purchased. Over the course of two days, the watch has repeatedly stopped working and required several taps to restart. Additionally, the watch is not keeping accurate time, as it frequently runs ahead by several minutes.\n\nI believe there is a mechanical defect with the watch, and I kindly request a replacement with a new, fully functional one that has been thoroughly tested for accuracy.\n\nWe have already communicated with you via email and WhatsApp, and you requested that we return the watch for a refund. Please confirm that we will be compensate', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '176.147.218.39', 'rke29-h01-39.dsl.sta.abo.bbox.fr', '2024-10-18', '--', NULL),
(13903, 'T73446', 10943, 999999999, 0, '514-Hawaii', '1970-01-01', '2024-10-18', '2024-10-18', 'silver', '', 'Pionier', 'Didn\'t like it Because it doesn\'t have a seconds arm that turns around and the face don\'t turn\nIt\'s welded.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '174.211.33.171', '171.sub-174-211-33.myvzw.com', '2024-10-18', '--', NULL),
(13904, '', 10944, 999999999, 0, '101-Casablanca GM', '2024-12-02', '2024-10-19', '2024-08-07', 'gold', '', 'Theorema', 'I am writing you regards a watch that I bought two weeks ago . I really enjoy the product and the quality of it but I did found a small mistake which to my understanding was done in manufacture . I have the Casablanca watch and the golden numbers on the watch fell of and they are moving around the watch and I am really afraid if it doesn’t get fixed I will cause a damage on the mechanism .', 'new case, new dial , new movement, old one would take way too long to repair, need to disassemble clean and assemble again', '0', '2024-12-12', '2024-12-12', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-17', '162.156.169.103', 'd162-156-169-103.bchsia.telus.net', '2024-10-19', '417840438338', NULL),
(13905, 'T73481', 10945, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-10-20', '2024-10-08', 'rosé', 'blue', 'Theorema', 'my order no is T73481. i did not realize the watch was not automatic.the watch is brand new and never worn.please exchange with kingston GM-117-4A.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '101.115.163.143', '101.115.163.143', '2024-10-20', '--', NULL),
(13906, 'Gm104', 10946, 999999999, 0, 'other', '1970-01-01', '2024-10-20', '2014-10-18', 'black', 'yellow', 'other', 'Won\'t wind, ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '37.228.230.87', '37.228.230.87', '2024-10-20', '--', NULL),
(13907, 'T70483', 10947, 999999999, 0, 'Choose option', '2024-12-02', '2024-10-20', '2024-03-05', 'Choose option', 'Choose option', 'Choose option', 'Dial not keeping time', 'fixed balance wheel, works flawless now', '0', '2024-12-12', '2024-12-12', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-17', '73.188.82.66', 'c-73-188-82-66.hsd1.pa.comcast.net', '2024-10-20', '417840438290', NULL),
(13908, '', 10948, 999999999, 0, '118-Sahara', '1970-01-01', '2024-10-21', '2023-11-24', '', '', 'Theorema', 'The clasp on the side unscrewed and ended up falling off', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '98.61.241.243', 'c-98-61-241-243.hsd1.mn.comcast.net', '2024-10-21', '--', NULL),
(13909, 'Gm104', 10949, 999999999, 0, '104-Copacabana', '2024-10-25', '2024-10-21', '2024-10-17', 'black', 'black', 'Theorema', 'It WONT WIND', 'waiting for payment , 120€, all done, new inner ring and new minute   hour hand, new gasket caseback', '0', '2024-12-02', '2024-12-02', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-05', '83.71.19.33', '83-71-19-33-dynamic.b-ras1.mgr.mullingar.eircom.net', '2024-10-21', '417840432248', NULL),
(13910, 'T73591', 10950, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-10-21', '1970-01-01', 'gold', '', 'Theorema', 'My order number is T73591. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '24.113.41.90', 'static-24-113-41-90.wavecable.com', '2024-10-21', '--', NULL),
(13911, 'T73481', 10951, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-10-22', '2024-10-08', 'rosé', 'blue', 'Theorema', 'My order no is T73481.I didn\'t realize  the watch was not automatic.the watch is Brand new and never worn.please exchange with kingston GM-117-4A.\nThank you.\nRegards,\nRadhika ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '101.115.172.46', '101.115.172.46', '2024-10-22', '--', NULL),
(13912, 'T62093', 10952, 999999999, 0, '903-Basel', '1970-01-01', '2024-10-22', '1970-01-01', 'gold', 'white', 'Pionier', 'My ordeer number is T62093. it is impossible to turn the crown to manually wind it. Pulling the crown out to change the time works, however, it is stuck when fully depressed\nBox was also broken when received.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '1.126.24.214', '1.126.24.214', '2024-10-22', '--', NULL),
(13913, 'T73567', 10953, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-10-22', '2024-10-11', 'gold', 'white', 'Theorema', 'No defect, just want to return it so I can I buy another model one at a later time. Please provide refund as soon as possible. thanks.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '167.102.56.162', '167.102.56.162', '2024-10-22', '--', NULL),
(13914, 'T72528', 10954, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-10-22', '2024-09-03', 'blue', 'blue', 'Theorema', 'The hand fell loose.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '104.28.104.29', '104.28.104.29', '2024-10-22', '--', NULL),
(13915, 'T72528', 10955, 999999999, 0, '101-Casablanca GM', '2024-12-02', '2024-10-22', '2024-09-03', 'blue', 'blue', 'Theorema', 'Brand new watch and hand fell loose', 'new minute hand, adjusted hands, new inner mvt ring, demag case, cleaned glass', '0', '2024-12-12', '2024-12-12', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-17', '104.28.104.25', '104.28.104.25', '2024-10-22', '417840438420', NULL),
(13916, 'T73605', 10956, 999999999, 0, '117-Kingston', '1970-01-01', '2024-10-22', '2024-10-14', 'gold', 'black', 'Theorema', 'My order number is T73605 - The watch is too thick for my taste. The watch is brand new and never worn. Please refund.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.56.105.120', '172.56.105.120', '2024-10-22', '--', NULL),
(13917, '', 10957, 999999999, 0, 'Choose option', '1970-01-01', '2024-10-23', '1970-01-01', 'Choose option', 'Choose option', 'Choose option', 'No work ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '155.4.131.208', 'h-155-4-131-208.NA.cust.bahnhof.se', '2024-10-23', '--', NULL),
(13918, 'T62455', 10958, 999999999, 0, '101-Casablanca GM', '2024-12-02', '2024-10-23', '2023-06-05', 'silver', 'yellow', 'Theorema', 'My order number is T62455- the watch is fully wound but doesn\'t work anymore. Please replace the mechanism.', 'fixed balance wheel, adjusted timing, demag case and mvt, new inner mvt ring, adjusted hands\n\n- please note glass was already scratched before repair - ', '0', '2024-12-12', '2024-12-12', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-17', '2.96.182.20', 'host-2-96-182-20.as13285.net', '2024-10-23', '417840438408', NULL),
(13919, 'T73603', 10959, 999999999, 0, '7001-Havana', '1970-01-01', '2024-10-23', '2024-10-23', 'blue', 'blue', 'Pionier', '\nWhen I put the watch on, the watch face will not stay in the middle top of my wrist as normal—it slides to the edge of my wrist. This is due to the lengths of the band parts—one part (at 12:00 o\'clock) is too short while the other with the band holes is too long. This causes the watch to rest unevenly on the wrist.\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.56.84.248', '172.56.84.248', '2024-10-23', '--', NULL),
(13920, 'T73449', 10960, 999999999, 0, '108-Oman', '1970-01-01', '2024-10-23', '2024-10-23', 'gold', 'gold', 'Theorema', 'Was walked through getting the watch started 2 times with tufina representatives and we were not able to get the main time system to run. Fully wound, all of the other mechanics on the watch run but the main hour and minute hand do not run. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '71.247.3.49', 'pool-71-247-3-49.nycmny.fios.verizon.net', '2024-10-23', '--', NULL),
(13921, 'T72480 ', 10961, 999999999, 0, '550-Tirona', '2024-10-29', '2024-10-24', '1970-01-01', 'gold', 'white', 'Pionier', 'Good morning,\n\nI would like to inform you that I am unfortunately not satisfied with my purchase\nof my Pioner Tirona watch. Last week I had a new battery put in\nby a recognized Strego jeweler because the watch is constantly standing still, I thought maybe there was something wrong with the battery.\nBut as it turns out this week it is no different, I am disappointed with the quality unfortunately, because you assume\nthat the watch is functioning normally.\nIn the attachment my warranty certificate and I look forward to your response so that I can send it to you for repair.\n\nTrusting that I have informed you sufficiently,\n\nKind regards, AD.', 'new watch, old one was broken, even tho it looks like his watchmaker broke something, but not quite sure. just put the old band on it', '0', '2024-11-25', '2024-11-25', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-11-26', '185.184.204.18', '185-184-204-18.static.ef-service.nl', '2024-10-24', '414163177443', NULL),
(13922, 'n/a', 10962, 999999999, 0, '502-Malibu', '1970-01-01', '2024-10-24', '2014-10-01', 'gold', 'white', 'Pionier', 'Cracked face from dropping on a hard floor.\nI have had this watch for 10 years. \nIt is my favourite watch I\'ve ever bought.\nI know it is a long long way out of warranty but I am hoping you can still fix it and send me the bill. I\'ve sent an email with the photo attachment to show the damage if you are able to let me know if you can replace the screen and the probable cost to do so?\n\nThank you so much', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '2.127.81.200', '2.127.81.200', '2024-10-24', '--', NULL),
(13923, 'T73445', 10963, 999999999, 0, '108-Oman', '1970-01-01', '2024-10-24', '2024-10-09', 'silver', 'gold', 'Theorema', 'The watch ran fast about 13 minutes an hour.\nThen I let it sit when I contacted you.\nI went away for a about a week.Wind \nWound it and it ran PERFECTLY for about a day and a half.\nThen the watch stopped working completely.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '108.175.189.198', '198.108-175-189-net.sccoast.net', '2024-10-24', '--', NULL),
(13924, '', 10964, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-10-25', '2024-07-19', 'blue', 'blue', 'Theorema', 'Upon opening watch and attempting to wind the dial to start the watch, no change has happened and is unable to turn dial properly. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '1.128.20.92', '1.128.20.92', '2024-10-25', '--', NULL),
(13925, '', 10965, 999999999, 0, '101-Casablanca GM', '2024-12-05', '2024-10-25', '2024-01-05', 'black', 'black', 'Theorema', 'Crown came out.  I tried to put it back.  It went in but does not work.', 'new hands, fixed winding system, he pulled the crown out with too much force, prepare letter, new stem, cleaned glass, demag case and mvt, adjusted timing ', '0', '2024-12-12', '2024-12-12', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-17', '23.119.45.42', '23-119-45-42.lightspeed.nsvltn.sbcglobal.net', '2024-10-25', '417840438305', NULL),
(13926, 'T73530', 10966, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-10-26', '1970-01-01', 'gold', 'black', 'Theorema', 'Wound up watch ran a few hours than stopped. Watch is too bulky for my wrisy', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '68.56.213.87', 'c-68-56-213-87.hsd1.mi.comcast.net', '2024-10-26', '--', NULL),
(13927, 'GM101-3', 10967, 999999999, 0, '101-Casablanca GM', '2024-12-02', '2024-10-26', '2024-03-15', 'gold', 'white', 'Theorema', 'The mechanism runs slow and loses a lot of time and the numerals have corroded', 'new dial, new movement, would take too long to repair old one, cleaned case and hands., new gasket\n\n- please note, glass was already heavily scratched before the repair - ', '0', '2024-12-12', '2024-12-12', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-17', '86.191.240.143', 'host86-191-240-143.range86-191.btcentralplus.com', '2024-10-26', '417840438371', NULL),
(13928, 'T56593', 10968, 999999999, 0, '114-Buenos Aires', '2024-11-19', '2024-10-26', '2022-11-11', 'silver', 'white', 'Theorema', 'The watch doesn\'t wind anymore ', 'fixed manual winding part, new inner ring, demag case, stem lub 8300', '0', '2024-12-02', '2024-12-02', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-05', '5.91.121.216', 'mob-5-91-121-216.net.vodafone.it', '2024-10-26', '417840432351', NULL),
(13929, 'T72532', 10969, 999999999, 0, '519-Milano', '1970-01-01', '2024-10-26', '2024-09-04', 'gold', 'gold', 'Pionier', 'The watch ran behind like 20 minutes and the sub hand is not running in sync.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '97.183.198.212', '212.sub-97-183-198.myvzw.com', '2024-10-26', '--', NULL),
(13930, '', 10970, 999999999, 0, '114-Buenos Aires', '1970-01-01', '2024-10-27', '1970-01-01', 'silver', 'black', 'Theorema', 'The watch I purchased has significant issues with time accuracy. It frequently stops unexpectedly and sometimes runs dangerously fast, losing accurate time. I believe this model has a design flaw with the mechanism, leading to unreliable performance. I request a return and replacement with another model, as I no longer trust this one’s quality', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '176.147.218.39', '176-147-218-39.abo.bbox.fr', '2024-10-27', '--', NULL),
(13931, 'T73907', 10942, 999999999, 0, '7002-Chicago', '1970-01-01', '2024-10-27', '2024-10-17', 'gold', 'white', 'Pionier', 'I recently spoke with customer support and requested assistance in exchanging my watch due to the color not being suitable for me. Therefore, I kindly ask to exchange it for the following modelPIONIER | P7002-12 | ROSE, which I will specify.', '--', '0', '1970-01-01', '2024-11-26', 0, 0, 0, 0, 0, 1, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '176.147.218.39', 'rke29-h01-39.dsl.sta.abo.bbox.fr', '2024-10-27', '--', NULL),
(13932, 'T-3005-7', 10971, 999999999, 0, '3005-Marco Polo', '1970-01-01', '2024-10-27', '2020-08-25', 'gold', 'black', 'Theorema', 'Hi T28482\nI bought the timepiece since 2020 I already passed my warranty, I would like to know where can I get repair my watch is very disappointing; I rarely use it and the numbers and some jewelry came off and got inside of the tourbillon movement, now my watch doesn\'t move at all. Please let me know what I need to do. Thank you ', '', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '67.87.145.136', 'ool-43579188.dyn.optonline.net', '2024-10-27', '--', NULL),
(13933, 'T68193', 10972, 999999999, 0, '7001-Havana', '2024-10-29', '2024-10-28', '2024-01-22', 'blue', 'white', 'Pionier', 'The issue I am experiencing is with the date function. After the 14th day, the date jumps to 25, then continues sequentially up to 39. After that, it resets to 00, and the sequence starts again. Additionally, after the 9th day, it goes to 00, then 01, and follows with 11.', 'fixed datefunction, adjusted timing, demag case and mvt, crown 8300', '0', '2024-10-30', '2024-10-30', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-10-31', '87.182.18.215', 'p57b612d7.dip0.t-ipconnect.de', '2024-10-28', '00340434129949132211', NULL),
(13934, '', 10973, 999999999, 0, 'P7001-3', '2024-10-28', '2024-10-28', '2022-12-12', 'gold', 'blau', 'Pionier', 'Zeiger lose - Order P10484 Albanien', 'super disgusting watch, cleaned the case, disinfected it, new second hand, checked other hand, new crown oil 8300, demag case and mvt, adjusted timing', '0', '2024-10-31', '2024-10-31', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '80.130.209.27', 'p5082d11b.dip0.t-ipconnect.de', '2024-10-28', '--', NULL),
(13935, 'T73793', 10974, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-10-28', '2024-10-28', 'white', 'white', 'Theorema', 'The watch is too big. The watch is brand new and never worn. Please refund.\nP.S. I did not submit a warranty card but the date is a required field on this form so I used today\'s date.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '104.7.219.25', '104-7-219-25.lightspeed.austtx.sbcglobal.net', '2024-10-28', '--', NULL),
(13936, 'T72824 ', 10975, 999999999, 0, '103-Sao Paulo', '2024-11-05', '2024-10-28', '2024-09-18', 'silver', '', 'Theorema', 'My order number is  T72824- I don\'t like the watch. The watch is brand new and never worn. ', '--', '0', '1970-01-01', '2024-11-05', 0, 0, 0, 0, 0, 1, 0, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '176.1.7.195', 'dynamic-176-001-007-195.176.1.pool.telefonica.de', '2024-10-28', '--', NULL),
(13937, 'T73895', 10976, 999999999, 0, '519-Milano', '2024-11-05', '2024-10-29', '2024-10-24', 'gold', 'gold', 'Pionier', 'I received order T73895, watch MILANO PIONIER GM 519-7 / gold, and I have the following problem\nThe first time I used it, when I pulled the wheel to set the time, it came out of the watch case! Please replace / repair the watch.\n', 'fixed crown part, demag case and mvt, stem glue, lub crown 8300', '0', '2024-12-02', '2024-12-02', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-05', '188.26.233.0', '188-26-233-0.rdsnet.ro', '2024-10-29', '417840432307', NULL),
(13938, 'T55687', 10977, 999999999, 0, '7001-Havana', '2024-11-07', '2024-10-29', '2022-10-12', 'silver', 'white', 'Pionier', 'Dear Pionier Team,\n\nMy order number is T55687.\nLast week I got my watch back from a warranty claim. But I recognized recently, that unfortunately the watch stops although it is winded up and also when wearing it stops. Please check the automatic winding mechanism and fix the problem with the winding system. Thanks. ', 'test start 11-25-24 ,,, 1:56pm\ntest end: 12-02-24 ,,, 9:58am', '0', '2024-12-02', '2024-12-02', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-05', '176.1.24.37', 'dynamic-176-001-024-037.176.1.pool.telefonica.de', '2024-10-29', '00340434129949132501', NULL),
(13939, 'T73356', 10978, 999999999, 0, '3001-Paragon', '1970-01-01', '2024-10-29', '2024-10-17', '', '', 'Theorema', 'I wasn\'t very happy with the quality of the watch for the price! ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '174.205.97.103', '103.sub-174-205-97.myvzw.com', '2024-10-29', '--', NULL),
(13940, 'T73356', 10979, 999999999, 0, '113-Lagos', '1970-01-01', '2024-10-29', '2024-10-10', '', '', 'Theorema', 'I AM NOT VERY HAPPY WITH THE QUALITY OF THE WATCH. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '72.194.247.226', 'wsip-72-194-247-226.ph.ph.cox.net', '2024-10-29', '--', NULL),
(13941, '73871', 10980, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2024-10-30', '2024-10-25', 'gold', 'white', 'Theorema', 'I bought two watches. I will be returning one watch due to the battery not working and exchanging the second watch for the GM-115-1.\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '172.226.18.103', 'a172-226-18-103.deploy.static.akamaitechnologies.com', '2024-10-30', '--', NULL),
(13942, 'T73785', 10981, 999999999, 0, '110-Oslo', '1970-01-01', '2024-10-30', '1970-01-01', 'gold', 'silvgrey', 'Theorema', 'no defect-\n\nMy order number is T73785.  The watch is brand new and never worn. Please exchange with GM-110-10\n\n', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '96.66.218.185', '96-66-218-185-static.hfc.comcastbusiness.net', '2024-10-30', '--', NULL),
(13943, 'T34721', 10982, 999999999, 0, '101-Casablanca GM', '2024-11-20', '2024-10-31', '2020-12-07', 'gold', 'blue', 'Theorema', 'My order number is T34721- The hands have fallen off and are stuck in the mechanism. Please replace/ repair accordingly.\n\n19.02.2025: The watch runs chaotically after he adjusts the time it is fine for an hour and then start going too fast again,', 'waiting for payment 80€/120€\n\nall done,. full service, changed some parts: main bridge, balance wheel, set lever, time setting gears, gasket, crown, case, works perfect now,  3 s/d, 290°, 0,2ms\n\n19.02.25: new cannon pinion, new second hand, new clasp\n10.04.2025  00340434129949133355', '0', '2024-12-12', '2024-12-12', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-17', '84.62.101.207', 'dslb-084-062-101-207.084.062.pools.vodafone-ip.de', '2024-10-31', '00340434129949132600', NULL),
(13944, 'T73680', 10983, 999999999, 0, '115-Helsinki', '2024-11-19', '2024-11-01', '2024-10-17', 'silver', 'gold', 'Theorema', 'My order number is T73680- I just received the watch 10 days ago and cannot set up the time anymore.  Please replace/ repair accordingly', 'fixed manual winding part, demag case, tested in time grapher, works flawless now', '0', '2024-12-02', '2024-12-02', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-05', '136.226.198.106', '136.226.198.106', '2024-11-01', '417840432281', NULL),
(13945, 'T13184', 10984, 999999999, 0, '505-Florida', '2024-11-05', '2024-11-01', '2022-11-02', 'black', 'white', 'Pionier', 'T13184- The Screws holding the Hands that cover the Day ', '515: waiting for payment 80€ , done\n\n505: new movement, old one was not OK at all.', '0', '2024-12-18', '2024-12-18', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-23', '86.44.202.47', '86-44-202-47-dynamic.agg2.pal.cld-dbn.eircom.net', '2024-11-01', '414163178510', NULL),
(13946, 'T60004', 10985, 999999999, 0, '107-Rio', '2024-11-15', '2024-11-01', '2023-02-16', 'silver', 'black', 'Theorema', 'My watch consistently loses time. While the hour hand remains accurate, the minute hand gradually shifts and displays an incorrect time, creating an offset from the actual minutes', 'new minute hand, adjusted timing, demag case and mvt,, old min hand was too big , thats why it was moving around , rate was also off', '0', '2024-12-02', '2024-12-02', 1, 1, 0, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 1, '2024-12-05', '78.99.32.235', 'adsl-dyn235.78-99-32.t-com.sk', '2024-11-01', '417840432318', NULL),
(14572, 'T80622', 11586, 999999999, 0, '101-Casablanca GM', '1970-01-01', '2025-08-12', '1970-01-01', 'gold', 'black', 'Theorema', 'Do not like the watch it was way too big for my wrist. ', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '2603:8001:5800:d03f:c403:c5e9:a6e5:9e6f', 'syn-2603-8001-5800-d03f-c403-c5e9-a6e5-9e6f.res6.spectrum.com', '2025-08-12', '--', NULL),
(13951, '', 10989, 999999999, 0, '515-Amsterdam', '2024-11-07', '2024-11-04', '2022-12-12', 'gold', 'black', 'Pionier', 'I received this watch just before leaving Germany, and it’s been disappointing to see it malfunction from day one.\nIssues:\n1. Loose Pushers: Both pushers are loose and difficult to press, with poor recoil.\n2. Loose Crown Guard: The crown guard is unstable, often failing to close properly.\n3. Date Display Defect: Dates are displayed in random order, making it unusable.\n4. Stiff Crown: The crown is difficult to pull out, lacking the expected smoothness.\n5. Durability Concerns: The sapphire glass scratched within weeks, and the straps and clasp feel low-quality.', 'fixed date function, new minute hand, fixed dial, cleaned dial, fixed crown protector as best as possible, new stem, new band.\n\n- watch was in very very bad condition, still is. not a lack of quality, he is using it very badly. pushers not possible to fix, glass not able to fix either. will prepare letter - ', '0', '2024-12-18', '2024-12-18', 1, 1, 1, 1, 0, 0, 1, 0, NULL, 0, NULL, 0, NULL, 1, 0, '1970-01-01', '87.170.15.160', 'p57aa0fa0.dip0.t-ipconnect.de', '2024-11-04', '--', NULL),
(13952, '', 10990, 999999999, 0, 'Choose option', '1970-01-01', '2024-11-05', '2024-11-04', 'Choose option', 'Choose option', 'Choose option', 'hand fell off.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '24.191.196.50', 'ool-18bfc432.dyn.optonline.net', '2024-11-05', '--', NULL),
(13953, '', 10991, 999999999, 0, '104-Copacabana', '1970-01-01', '2024-11-05', '1970-01-01', 'gold', 'black', 'Theorema', 'Vvv', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '94.109.27.18', 'ptr-94-109-27-18.dyn.orange.be', '2024-11-05', '--', NULL),
(13954, 'T73943', 10992, 999999999, 0, '7002-Chicago', '1970-01-01', '2024-11-05', '2024-11-28', 'silver', 'black', 'Pionier', 'I don\'t like the way the watch looks on my hand. \nI want to return it.\n\nThank you.', '--', '0', '1970-01-01', '1970-01-01', 0, 0, 0, 0, 0, 0, 0, 0, NULL, 0, NULL, 0, NULL, 0, 0, '1970-01-01', '165.225.216.191', '165.225.216.191', '2024-11-05', '--', NULL);
