My order number is T76420 The watch is brand new and never worn. Please refund. 

I recently received my exchanged watch, and I have several concerns with its condition and size. Upon unboxing, I noticed the following issues:

1. There was no protective plastic on the wristband or clasp area, only around the dial and watch face.

2. The silver areas appear scratched, giving the impression that the watch may have been previously used.

3. The watch size is essentially as large as the original model, which does not align with my expectations.
