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When i go to to turn or update the hour and minute hands, they don't work and the seconds arm is also not working after i wind the dial. This is now the second time I have had to send this watch back to Germany. I thought the watch maker had fixed it the first time but appears not as the same parts have come loose again. Can you please check all the components of the watch to make sure they are working fine?


Hopefully you can fix my favourite watch. If this is not covered by warranty, can you please tell me the cost of getting this fixed in $NZD? I have included a copy of the back of the warranty card i have received.

The watch was dropped at the local courier depot here in Wellington, New Zealand on Thursday 14th June so please email me confirmation when you receive it. It will be in a small clear plastic bag.

Kind regards

Sumukh Paranjpe