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Dear Emilia

i am sending you the piorneer whatch of my husband as requested by you in the email of Oct 4th 2017.
i had sent you on email on Oct 4th 2017 to inform you about the watch i purchased 1,5 year, I bought a watch for my husband and for myself. 

The model I bought brand new for him was the P7200. However since the moment he had it the watch was never on time. Even if we would put it at the right time after a few hours the watch would be behind time again with an hours. So in other words it is not ticking on time. Now even it has stopped working at all even though he would put it on as it is an automated watch it should be ticking when it is around the bracelet, however that is not anymore the case. 

we really hope that you can repair the watch as it still falls under the international guarantee. i am sending you with this form a copy of the warranty card with the reference details, the watch sealed in his own box to avoid transportation damages and the RMA form.

We really hope that my husband can enjoy his watch again ones it is repaired.

if you need anything else, please let me know.

Rgds
Mrs. F . Dahim