I have returned the brand new watch I bought from yourself as it is faulty, the Hand Winding Mode switch turns both dials in the same direction. It is described in the manual as anti-clockwise turns one dial and clockwise the over dial, on this watch both ways turn both dials in the same direction. Also the watch has stopped on several occasions, this watch is 800 euros and I am not at all happy with the quality. I am wanting a refund on this product. Please advise when i will recieve this is my bank.

I look forward to a response.

Many Thanks,

Keri 