Hi!
Dont know what dial color means so i just took black so i dont know if my "dial color" is black or white. =)

So.. Ive had some contact with you through email.

And since i got it as a gift from my wife just 3 weeks ago, the clock runs for a few minutes or a few second even thou ive winded it clockwise for 30+ times. Still doesent work as it should.

If there is any questions please read the emailconversation or please take further contact with me either email or by phone. 

Best regards 
Jonas Fröberg

PS 
I'll send the clock to the adress ive got from you by email. DS