I took delivery of the watch on Tuesday 18th August and read the instructions carefully. I wound the watch 30 times in a clockwise direction.
I fitted the strap and wore the watch in my office for the day. I realised that it was going too fast and so took it off and returned it to its box and watched it. I then wrote to you seeking your advice and Elsa responded. I watched the video you sent and it confirmed I had done things correctly.
I wrote again and you asked me to return the watch and complete this form.
Thank you for your help.