I received my pioneer watch for a Christmas present. I have wore it maybe at the most 20 times. I wound the watch the the other day and it would not start. I emailed to Tufino in Illinois. They told me to wind it 30 times in the palm of my hand, it’s still did not work. The watch has never been dropped or hit on anything. I am very surprised it stopped working. I have never had a problem with my other Tufina watch. Hopefully this problem can be fixed thank you.