Order #T75278

Hi,

I ordered a Tufina watch from your website and paid a significant amount for it (Order #T75278).
I’m very disappointed and upset to see that both hands of the watch have fallen inside. I checked carefully, and they are completely detached.

This seems to be a serious quality issue, or perhaps I received a defective watch. I kindly request a full refund or a replacement. I purchased this watch with great enthusiasm, and this experience has been very disappointing.
