I just received the package. I was so happy with it, and open it and now a hand of the clockwork is already loose. This one is just loose in the timepiece. For the amount that the watch cost, I think this is very unfortunate and shows a very poor quality. I send it back and expect my money back.I was assuming German quality....but am really disappointed. You already send a photo of the watch by email. I don't want a replacement, I want my money back! I informed also VISA so the know about this. Kind regards. 