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My order number is T13773. The watch is brand new and never worn, the hour hand and the minute hand are not synchronized. They are about 30mins inaccurate, as if they were fitted upside down. Please refund + shipping. Feel free to speak with Kristi for further assistance (who has been helping me).

Note: FYI I've already re-ordered another watch (order number T13913), as it was needed urgently as a father's birthday present. Hence why I need a refund (not a replacement).