This watch presented as a gift and sadly upon opening the dial fell off and not what is expected of this watch or any of its kind,
if allegation is made towards me having dropped or damaged the watch then surely physical marks should be present on the watch and can assure not the case. Rather disappointed with the poor quality of watch delivered and not what is expected from your reputed company in delivering. I would expect you to retrieve and replace the watch and investigate why this has occurred and ensure such instance Does not reoccur in the future. Expect your earliest replacement of the same.
