Order No. T14917 -Received watch 16th Oct 9.29am by UPs. Unpacked it, read booklet, followed the rules, wind clockwise, after 25/30 mins nothing moving. Quality was disappointing, Due to not working I want a full refund. My email request was at 10.26am one hour from delivery. Guarantee cards looks like date from 05/10/19 which your company filled in.