Dear sir/madam,

a year ago (04-04-2015) I ordered a Theorema Marco Polo-gentlemans watch with the groupon code 0010225HSA. Unfortunately it is broken since a few  months. I brought it to the local shop, there they send the watch to a watchmaker, however the instruments in the watch, which is called the kroon (crown) in dutch (it sets the time) and one of the pointers in the watch is broken. In Holland he didnt find the crown and has to be handmade which costs a lot of money.

In the groupon it says I have a guarantee fee for 2 years. The people of groupon have forwarded me to you. 
