{G-Karte}
Hello Mr.Ms
I have tried so many times, one year nearly, to find any of your services in my country, Albania, but unfortunately I could not find any except a small store named “Tufina” in the area “9 kateshet”  street “Luigj Gurakuqi” who told me that he could not  fix it.  Then few days ago I saw on Facebook about your website tufina.al . Then I spoke with one of your colleagues and he informed how I should proceed.
The problem is that a part within the mechanism has been removed and has been stack to the balance wheel.  From that moment my watch does not work at all. Before that the month setting did not worked properly. I hope you will handle and understand my situation. I really like my watch because it was a engaged gift so I wanted to have it and work again properly. 
Best regards
Leonard
