To whom it may concern,

I am writing again for the 3rd or 4th time. I am having the same problem with the watch. The number 12 dial is lose again. I can't remember how many times I have to send it back to be fixed. I don't even wear it everyday, only occasionally or at least 4 times a week. I don't understand why the number 12 keeps coming lose. I hope to hear from someone soon. 

Kind Regards,
Veritie