HI There,

I would like to notify to you that a watch bought from you late last year has decided stop working on 18/5/2021.

I had immediate contacted you via facebook message and communicated with Peter who has advised me to go through this process. I had sent a short video clips so that she would see that the watch has wound full but not running.

I am confirming to you that the watch has been under an extra care and loved without a drop or bump.

It is a disappointment that the mechanic has failed within 5months of used and an owner of the watch is paying the postage to send off for warranty claimant.

Regards
Thien Tran