Dear Sir/Madam
My order number is T14696.  The watch is brand new and never worn. Please refund.
Reason for Refund and returning the watch:
i am afraid i am not happy with the clasp as its not easy to wear or put it on, its keep unlocking while i am trying to put it on, and i found its very annoying and frustrating as i am very busy person and always on the move but this watch taking so long to be fit on my wrist, i am very disappointed that clasp is not for me if i am paying £200 pound then i should be 100% satisfied with the watch i bought from you. and top of that i was offered to pay more to buy the strap as replacement i think this is not the service recovery for the customer satisfaction. i hope will get full refund as soon as possible. thank you. 
kind regards
imran haider
Tel: 0044-7837171738
Flat 43 Elm court, Armfield crescent, Mitcham, London
United Kingdom   