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Dear Miss./Mrs./Ms. 

On Thursday 20 november 2014 I bought a watch named Theorema Paragon Automatics Silver Brown. Unfortunately, there is recently a problem with my watch. 

My problem is as follows: I noticed recently that the minute indicator (long indicator) and the hour indicator (short indicator) are no longer proportional to each other. If you set the time on 1 o'clock then you'll see that the minute indicator is correctly on the 12, but the hour indicator is not exactly on the 1, but between 12 and 1 o'clock. 
The same goes for 10, 12, 2 and 4 o'clock. 
For example 10 o'clock, the hour indicator is between 9 and 10. 

I noticed that it is less than 2 years ago after my purchase so the warranty is still valid. 
I hope the problem with my watch is clear for you: the minute indicator and the hour indicator are not equal to each other anymore.

I hope to have informed you sufficiently and I hope that you can do something for my watch!

Thanks in advance,

Kind Regards,

Tom van Eijk
 
 
