My order number is T47195. I received the watch 2 weeks ago and the watch doesn't work anymore. I have not dropped it, or anything of the like.  I had the watch less than a week and have taken every possible precaution when setting the watch and when winding the watch to avoid any damage from misuse.  The day I received the watch, pulling the stem to position '1' to set the time, caused the watch second hand to stop.  Upon pushing the crown into position 'O' to run after setting the time, it took several minutes, about 5 minutes, before it started running again.  A few days later, after not having worn it because it is such a fancy watch, the reserve power expired.  I wound the stem clockwise until it seemed to start to feel a very slightest resistance.  The movement ran as it should after tilting it very gently side to side, simulating wrist movements, however I still needed to set the time.  This was around 9AM PST.  I then pulled the stem into position "1" to set the hour/minutes thinking it was fully wound.  Several minutes passed as I waited for the minutes hand to catch up to the actual hour it was at the moment, the seconds hand continually swept/turned around the dial while I was searching Google to learn about it and to find an answer as to how to be able to synchronize the watch to the nearest second.   I could not find any answer specifically relating to Tufina watches so I then gave up and push the crown stem back into position "0" to run.  At this point, the movement did not restart and has not restarted since.  My idea is that it seems that something is preventing the mainspring to release and go to provide the power to turn the movement.  Please repair/ replace accordingly.