Received the watch, set it and placed it back into the box for storing.  Took it out to wear to dinner. At the restaurant my husband was complimented on his watch. On our way home he went to look at the watch and noticed the glass was gone and one of the hands.  We searched everywhere in the vehicle, drove back looked around outside and could not find it.  The watch was not hit or bumped.  We placed it back into the box and I emailed the next day. 