My name is Rob Kunze and I purchased one of your watches last year and really enjoyed wearing it since then.  But last week, it malfunctioned unfortunately through no fault of my own as when I took it off at the end of the day and placed it on my dresser, it was working fine.  I have twin toddlers so I remove it every night when I get home from work.  When I went to put it on the next day, I noticed it had stopped which I found odd as it had been less than 12 hours since taking it off but I go to attempt winding it and sensed a resistance that I had never experienced before so I know there is an internal issue.  Forgive me but i can't make out the letters/ numbers on the card but it is with the box.

Thanks for the help and looking forward to when I can wear it again,
