Allright so the issue is that the dial stopt working, after i turned it a few times. so i sent it in for a repair.. just like i do right now. You took it and repair it, it worked fine for a few days. then it started to collect dust inside and a few days later it stopt working overall. Im frustrated that you did not repair it or seal it as you should have done in the first place.this time when i hand in the clock i would appriciate if you dont use cheep chinese hardware and repair it as i should be done. My guess is that your repair men did not seal it as it should and dust came in an something is ruined the mechanism. I hope that this for the last time you will repair it as it should so i wont have to sent it to you a third time, the warrenty works only for 1 more year, and ive bought this beautiful clock and i wish it could work as intended. 