-The cover of the crown is very loose, it doesnt lock and it very uncomfortble to wear like that.
- The strap is also broken just after few days i started using the watch. 
when i contacted groupon uk, the said that you were going to send a prepaid label so i could send it to you, as its safer like that, 
 im not happy to send it myself becuse i have  to pay for the postage and insurance to cover in case of missing the item in transit.
pleae contact me asap, as this is the third time i am contacting you , and the second time i didn't receive any response from you.