Hi, I bought a watch from you. I got it last night and when I opened it it didn't work. I pulled and shook it but it didn't work right away like you advised. It worked yesterday for a while and then it got stuck again and didn't work anymore! I wish you would exchange me for a better watch because I'm sad that it doesn't work. and I'm also asking why is the return fee my responsibility? when the watch itself doesn't work and it's not my fault.

