When i opened the packed and took out the watch, i first cut of the prize tag, afterwards i took the plastic on the front and back of the class off, already at this point I noticed that the mechanics inside was loose. After that I took the watch on, and tried to set date and time, but that was not possible.  I took the watch off again and I could hear the noise of the mechanics loose inside the watch. After that I called Tufina to tell about the problem. 