Dear Sir/Madam

I hope you are well,


I have purchased a Pionier Watch Product no.: GM-504-4  about a year ago now

Black Acapulco Limited Edition via Groupon.co.uk  

the seller is the Company below so am contacting you guys for help


http://www.tufina-uhren.de/Pionier/MODEL-ACAPULCO-AUTOMATIC-MOVEMENT-929-Euro-LIMITED-EDITION::16914.html

I have all the documentation provided and the 2 year warranty stamp you provided me with. this is the second time I am contacting you regarding this watch and I have already shipped it back to repair it and got it back within 3 weeks, it worked fine for a couple of of days then it started speeding forward and the two main dials were not in proportion when I had the watch back, for Instance: if the hour dial was at 12:00 the minute dial would  be 12:20 I have reached a point with this watch I only wore it part time for fashion reasons because about accuracy it would move forward 2 hours within 24 hours. a side button has fallen off even though I have worn this watch partly. basically I have only been happy with it when I first opened it from itsw box, any other time it has never worked or been worth anything or the money I paid for.

I will ship it back to Germany as soon as and i must admit that I am very disappointed on this watch, I sent it back the watch was not fixed, the dials were not proportioned and the accuracy of the watch was 2 hours forward within 24 hours.

I'd suggest this watch to get replaced by a similar watch that is functional, accurate and reliable and wearable or I dont even mind having this fixed to a new condition that will work properly. 

I havnt worn the watch since June June 2014 and Im sorry Im late to contact you now but I suppose Im within the guarantee time and hope you understand that your product you sold me has not been as impressive. 
I will ship this watch back to you and hopefully will be able to get a similar replacement.

regards,

Albert
