The small hand on one of the small dials on the watch face has fallen off and is floating around somewhere within the face of the watch.
I would have preferred a refund for this product as I am not at all impressed with the build quality of this watch for the price I have paid!! But as I have been told by yourselves and Groupon that this is not possible even though it is well within the guarantee period I am sending it back to you to be replaced. Thank for your help in this unfortunate matter. 